I just stopped in for a shake/ice cream fix. It was okay. But man, being inside this place is absolutely depressing. It doesn't look like its been updated in 20 years, maybe even longer. In this same area, several of the other restaurants are brand new or have at least been remodeled. So yeah if you come here, take it to go. read more

Good service and food. Very clean and good music playing in the lobby. Very friendly staff read more

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Stopped by last week on 2/23 just before 9pm (it was approximately 8:53pm when we arrived). Oddly enough, the hours currently listed online state that they are open 10am-8pm. This has always been an issue for this location. There are no clear or consistent hours of operation. The line was long and I am assuming that the crew had already began preparing to close because the gentleman made us aware that it would be 5 minutes for fresh chicken tenders. From what I could see, he was taking orders and cooking while another member of the crew mopped in the dining room area of the restaurant. This caused the line to move very slowly. While the order did come out correctly with fresh tenders, I believe that everything else was OLD. My fiance and I had beef & cheddar sandwiches and we experienced discomfort and upset stomachs after dinner that night. I've learned my lesson and will not be returning to this location, read more

fuck whoever tried to feed this to me. don't give me a chicken sandwich if u don't have a patty for it. not 2 tenders. read more

Arby's - Fast Food Near Me - Carmel, Indiana

I went inside while I was getting my car worked on to order. I simply ask what all is on the beef and cheddar and they said only beef and cheese. Never mentioned anything about ranch (which I am allergic to). So now I get home from work after 14 hours and I can't even eat my dang sandwich. I will never return to this outdated ran down store again read more

I rarely go here nowadays but same as always. Slow service. Rushed workers. And incorrect orders. Ordered a classic roast beef sandwich. Why are two different people taking my order on the speaker? And they gave me a cheddar and roast beef sandwich. Where did I say anything about cheddar? I said CLASSIC roast beef sandwich. I mean come on. Only good thing here is the mozzarella sticks read more

Arby's is by far my fav for a fish sandwich but this one left me disappointed. Not sure if they changed or what but this was tasteless. Service was good which is why I gave it a 3 and not lower. I will need to try another Arby's to see if it was just this one or this years fish. read more

The gentleman working today afternoon (5/22/24) were incredibly courteous. It's so nice to get some great customer service. Great food too.

Quick pit stop at Arby's for lunch with my daughter this afternoon. The service and food is always consistent at this location. We decided to go into the restaurant to order since the drive through was packed with cars. We were in and out with our food in less than 10 minutes. I'm good with that: read more

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I want to say that there is something going on at Arby's because they have been excellent lately. I see such a difference in customer service and speed. I am not the only one who has noticed this so I thought I should post this here. They deserve to be commended for their improvement. Thank you all! read more

Stopped by here to grab a quick meal and the food was fresh and hot. Employees were friendly and helpful and the dining area was clean. The menu featured a good variety of sandwiches, sides, and desserts. My fish & cheddar was tasty and curly fries were served hot and fresh. The shakes and desserts here are really good. On this trip I couldn't resist a fresh baked salted caramel chocolate chip cookie. It was soft, warm, and melty. Today I ate my dessert first. If you are looking for a quick meal this Arby's location is a good choice. read more

We tried to go here about 7:15 pm. Another couple was trying to go here also. The door was locked and there was no sign in the door. We were very disappointed. We went to Steak n Shake instead. read more

I want to take this opportunity to let everyone know about James at the Carmel Arby's. He was extremely helpful and very customer friendly. He took time to ensure we maximized our savings by recommending we use the daily sales promotion to achieve more savings for what we were ordering. The food was great, but James made the experience outstanding. Someday this country will get back to normal, but until then.....we have James to help make things enjoyable. I will return to this location again and again. I just want you and the management at Arby's to know that James makes their store better. See you soon James. read more

Very good food, really nice employees, and cheap food came out seconds after ordering

One of these days I will learn to permanently resist ads of "new sandwiches" from Arby's. Today we received a mailer about Arby's new (limited availability" Waygu Burger - and once again I was deceived. For all the hype I've heard about Waygo beef, this the toughest, and least tasty hamburger I've eaten in 81 years. DO NOT BOTHER WASTING YOUR MONEY, TIME OR INSULTING YOUR TASTE BUDS. I compounded my error by getting a "Market Fresh Chicken Salad" sandwich as a back up. Mostly I detected bland chicken and pieces of red grapes. It was devoid of flavor, seasoning, and taste. Oh if only In & Out Burger would open up in the Midwest where they might be appreciated. read more

Once again a total screw up. Two meals, $25 and no fries. Drove 5 miles there and 5 miles back only to discover I paid $25 for two sandwiches and two drinks. To far to drive back to get the fries so tried to call the store to at least go on record, but because they close at 8 (it's now 745) no one answers...imagine that!! Will go in tomorrow with receipt and see how good the manager is at resolving another screw up. read more

Interesting experience lol so I was stuck at the tire repair store and walked here for lunch. They're supposed to open at 10. All doors locked at 10:55. I heard someone at the drive thru though and saw workers inside so I chose to walk through the drive thru. The woman wouldn't talk to me or take an order so I walked to the side door, which was open, but I hadn't tried yet. I mentioned to the assistant manager DJ "hey just wanted to make sure yall know that your other doors are locked!" And he simply responded "oh yeah sorry about that we just opened!" No harm no foul; I was kind and he was kind! All was good. The woman at the window though poked her head around and basically yelled me saying "There's only one of me!" As if somehow I knew how many of her were in existence and how that would somehow change the situation. So I looked at DJ and said "She always that intense and high strung?" And he just looked at me with wide eyes and we both started laughing. I give DJ 5 stars. Nice guy and very helpful. The woman though... yikes. She's a piece of work. read more

It can probably be said that I make too big of a deal out of the condition of a restaurant's parking lot, but I find that it speaks volumes about the establishment's pride of ownership, or lack thereof. At this Arby's, unfortunately the problems don't just end with the potholes in the lot. Make no mistake - the parking lot is atrocious. However, it's the lackluster drive-through services that really sticks with you. I've been here a few more times than I care to admit, and I've been addressed by everything except "sir". I've been called "Bud", "Dude" and "Man", just to name a few. I kind of feel like the kids that work this drive-up were all turned down for jobs over at Chic-fil-A, and this is where they ended up. A place where you don't really have to try. You just have to toss the food out of the little window, and hopefully include a napkin or two every now and then. The menu at Arby's is definitely going in a good direction. Now, let's see if you can remove the rough edges everywhere else. read more

Advertised special: 2 Fish sandwiches for $6; great! Or maybe not so great when at 7pm on Friday the response to my order is... "Sorry we're out of fish." Come on...it's the special, it's a frozen item, and it's Lent. Who's managing the inventory? Apparently no one. read more

Am I the first one to say Arby's is average? No and I'm sure I won't be the last either. Arby's isn't good Arby's is far from bad It's closer to mediocre Arby's sells food that I can just make at home if I wanted to and the key word here is IF I recall only having Arby's one time and at the time thinking it was alright, nothing trash about it but nothing social about it either. It was just alright but my mother has a strong hate towards Arby's. Any praise that Arby's gets, I don't feel as though it deserves it But every criticism towards Arby's, I don't feel like they deserve it either. Rather they deserve the constructive criticism that more friendly people say about Arby's, you know: Make something incredibly iconic and something that everybody will remember forever, ETC, ETC, ETC read more

Garbage. Bad management , bad empliyees, bad food, bad pricing. Never going back.

Best Ghirardelli shakes in town. How can this place only have 2 stars. Between 2-5:00 pm shakes are only a buck. A delicious creamy frozen chocolate shake top generously with whipped cream and dribbled with chocolate syrup. Yum. Pair that shake with a scrumptious decadent slide for a buck during the afternoon. Choice of buffalo chicken, fried chicken, pizza, ham and roast beef makes Arby's a great place for a quick late lunch or take the grandchildren. Dining room clean. Staff friendly. No crowd. I'm happy to see salads on the menu. Next time. read more

Love it! Food is delish and the service is great! Best Arby's I've ever been too and I've only been through the drive thru but the employees are so nice... so patient and helpful. read more

This place is absolutely amazing. Even though they only had a few people working tonight they got everyone taken care of quickly. And their attitude towards everything was sweet and funny. Im not sure if the guys name was josh or john but he has the best attitude! Keep up the good work. read more

I'd like to put Zero stars down but it won't let me write a review without at least marking one. We ordered throughly the drive thru today on our way to an orthodontist appointment, and my son found a broken tooth in his food. We have made sure my son didn't chip a molar accidentally and not realize it. We have also had confirmation that it is in fact someone's tooth. Please be careful when eating at poor establishments like this. How disgusting and poor employment for someone to have not notice this and say something. What disease could this broken tooth hold that has now been in my sons mouth? read more

Arby's - Fast Food Near Me - Carmel, Indiana

Hair in my beef gyro that I ordered in the drive through. Disgusting. I don't think I need to say more.

The staff were friendly enough, but this place is a dump. Cracked floor tiles. The floor in the kitchen was a mess. The mats in front of the drink machines had clods of dirt on them and the floor was sticky. Needs a complete remodel and a little bit more motivated staff. read more

I went through the drive thru. I didn't see the salads on their menu. So I asked the employee if they had them. He rattled them off so fast I had no idea what he said. So I asked him to repeat it slower. So he repeated it like I was a moron. W-e h a v e Ch I c k e n s a l a d. W e. H a v e t u r k e y s a l a d We. H a v e a din n e r s a l a d. I wanted to say " You know what smart ass I don't need anything". But I was ordering for my kids. Then ironically when I pulled up they gave me Everything but my salad. #don'tbesuchajerk read more

I went through the drive thru, so I'm not sure about the inside of the place, but my meal was all correct even though I was picky and it was finished very quickly. The only thing that I'd suggest is a bit better customer service. read more

This Arby's restaurant appears to have been recently constructed. Well, at least relatively recently. The interiors are not flashy, like new McDs are, but Arby's also hasn't done a big rebranding campaign in a long while. The employees were good ol' Midwestern friendly. They had real smiles on their faces and did helpful things like refilling the empty Pepsi dispenser, and handing me a napkin from the cartridge they were filling. The food is just eh; the same as any Arby's. Parking is easy, don't feel like you have to via for a spot close to the door... there is a door on the opposite side of the restaurant too. Also, there is a drive up, with easy access to the highway. read more

Fast service, quality food, nice staff clean tables. Very nice access close to the U.S. 31 ramp going away or going towards keystone. The outside of the building is nice and clean and the inside is pretty clean as well. Good stops for good food. read more