I was doing some errands and needed a quick lunch to keep me going. They greeted me upon arrival. I ordered a junior cheeseburger. I believe the difference is one patty and not two. I didn't do a combo meal just the burger and it was 9.41!! Yikes! Thanks but no thanks FG. The burger was decent and the veggies were fresh but I can go to other burger joints and get a whole combo meal for that. I won't be back but not because I didn't like the food; just the price. read more

Five Guys - Junior cheeseburger - Burgers Near Me - Austin, Texas

I have always liked 5 guys. This location is off south mopac and William Cannon Dr. The place is clean and has plenty of parking. Upon arrival I was greeted by a smile and I ordered double meat burger with Cajun fries and a drink. Drink and FREE peanuts were had while I waited for my hot fresh burger to be made. The burger and fries were made to order and came out HOT!!!! The food had great flavor. The tea was sweet and tasty. The music playing while I ate was nice and there are high and low top seating options. Definitely recommend this place if you're down south and need a good ole burger combo!!! read more

Five Guys - Menu - Burgers Near Me - Austin, Texas

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I ordered a Classic Combo with a Little Cheeseburger, Little Cajun Fries and a Chocolate Shake. I added Grilled Mushrooms and Grilled Onions to the condiments. Everything was really good! The fresh (not frozen) patty was excellent in flavor. Service was good and the environment worked. read more

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For the record, I love five guys milkshakes. I prefer them to almost any other one out there. I ordered three shakes that cost $23. I have young kids and so was gonna split one of the milkshakes and asked for an empty cup to put it in. For the record this is a common request. I have made at Chick-fil-A, sonic, Wendy's, and many other fast food chains, and they've never once been told me no. I was told by the Store employee that it would cost $4 dollars for a paper cup. I honestly could not believe what I heard and it was a terrible customer service decision. read more

Burger was fresh, hot and tasty. Lots of ingredients and toppings. The fries were good too. read more

Five Guys - Cheeseburger, fries and soft drink - Burgers Near Me - Austin, Texas

12/24/25 fui con mi familia, la música estaba sumamente alta, habíamos 7 personas en el lugar 1pm le preguntamos a la señorita si podía bajarle el volumen, no se podía hablar ni en la mesa. 3 clientes fuimos y a los 3 nos dijo que por políticas de la compañía no le podía bajar. Pregunté por la manager y me dijo que era ella, después salió otra que también era manager, 2 manager y no pudieron ayudar a 3 clientes, el ambiente estaba ya mal, llame a costumer servíce y ellos hablaron con el manager y sorpresivamente no hay política para el volumen de la música y 5 min después lo apagaron. Gracias costumer service. Y espero que esas manager aprendan que el cliente es primero en casos cómo esté y no sus huevos. read more

Fats food joints usually get a bad wrap on review sites but I really liked this 5 guys. They were really quick with our food, lace was clear, we were in and out in no time read more

Five Guys - Outside - Burgers Near Me - Austin, Texas

I haven't been to 5 guys since I lived in DC.....Still so mighty fine.... and this 5 guys has got a stellar team behind the counter! read more

Five Guys - One mighty fine cheeseburger "all the way" and grilled jalapeños. - Burgers Near Me - Austin, Texas

The soda machine malfunctioned and sprayed red dye mixture all over me from head to toe. Stained my new white nikes, shorts, shirt, and vest. When I went to the manager to the employees to resolve the issue, they started laughing. I then ask for the manager and they wouldn't get her. I wanted until she finally came out. She offered me a rag and nothing else. No "sorry" no nothing. Ontop of that the burger was mid. read more

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Decent food but way overpriced for what you get. I prefer both In N Out and PTerrys to Five Guys

no one in the restaurant. must was SO LOUD you couldn't talk. asked for then to turn music down. said they couldn't because it was corporate policy (??). cheeseburger very sloppy. bun was soggy. no flavor to burger. wondering if it was really beef ? expensive too. will NOT ever eat at Five Guys anywhere. terrible thumbs down read more

5 Star Burgers all the way!! I don't know why I always forget about this location... I can be a bit of burger snob at times but Five Guys always hit the mark of Excellence! The small burgers are Big Enough to fill ya but if you're feeling extra then go for the Large! Regular fries is enough for 2 people. Toppings are FREE!! This location will definitely be on my radar next time I get a burger craving! read more

Great burger and shake and the fries were done very well too. I was the first one thru the door for an early lunch. The staff of two (that I saw) were friendly and moving fast so my meal came to me quickly. Burger was exactly as I expected. My only disappointment is pricing. They are more expensive than most burger places, but I guess the service and the quality of the food makes up for the extra $ read more

We have to drive 35-40 minutes to get to the closest Five Guys. And we do it because the burgers are juicy, tasty and the cheese rocks. The fries are fresh and so good. Our last trip to get burgers was over the top - the manager Felix took care of us and made us feel so welcome - even if we just like our burger plain with just meat, cheese and the bun. read more

Not sure what people around here expect from a simple burger joint but we got exactly what we hoped for--delicious food with fast and friendly service. I love Pterrys too but I don't personally see them as comparable, they're different types of bu The welcome everyone who walks in, are super kind, and give you your money's worth in food. It's made fresh and tastes great. Only issue was I'm pretty sure I asked for Cajun fries and got regular but wasn't sure if maybe I misspoke so had to get another order of them. Not a big deal. read more

Order was wrong, notes were not considered. Ordered Cajun fries, got regular fries. Ordered side of mayo, no mayo whatsoever. Burgers cold

Ordered delivery tonight. Burgers came with no meat or cheese. How? Like, how? Tried calling the store - not accepting calls. Sad. read more

Five Guys - Burgers delivered with no meat??? - Burgers Near Me - Austin, Texas

Let's see: a cheeseburger (1/2 lb) for $10.99; 'large' fries for $7.69 for a total of $18.68 before tax, for a fast food burger and fries (!!). What am I? Stuck in an airport in Kyrgyzstan? This is a fast food joint with no comfort or character, and I'm paying $19 for a single burger/fries? Jack Allen's Kitchen down the road is a good restaurant with restaurant accoutrements, a bar, table service, like you would expect in a good place with good reviews. JA's 1/2-pound burger & fries costs $14.99--what am I missing? Oh, and JA's will serve you sweet potato fries instead for no extra charge, and even let you substitute a salad. The meat at 5guys is good; the bread is fresh and good; but the last time I ate there they served me a white lettuce heel for the 'lettuce', and two silver-dollar-size tomato heels for the 'tomato'--NOT WORTH IT! The idea of charging $7.69 for a fistful of french fries speaks for itself. If you don't want to upgrade your experience at Jack Allen's Kitchen (and also save money!), there's always In-N-Out, or P Terry's, or Culver's down the street: each of these places is at least as good as 5guys, and at a fraction of the price. In-N-Out would NEVER serve you a lettuce heel on your sandwich! CAVEAT EMPTOR read more

Went to Five Guys last night for the first time, and the last. I ordered a grilled cheese. Simple, right? I got a sandwich with two pieces of cheese, unmelted on two pieces of bread that were barely toasted. All of this for nearly 7 dollars. I walked it back up to the counter and asked if they could please melt the cheese. They refused to take the sandwich and said "we will make you another one". Nearly 15 minutes later and after my companions had finished their veggie sandwiches, I got my newly prepared grilled cheese sandwich. It was obvious that I had pissed them off because the sandwich was smashed completely flat with the spatula. I didn't say a word but never again will I walk into this restaurant. read more

Wow, very surprised at the big reduction in fries that a large order now gets you. You'd think with potatoes still being cheap and abundant that $7.39 for an order of fries would be more, like it was pre-pandemic! I think P-Terry's would have been a much better bet tonight. The burgers are ok, but nothing special and the prices have skyrocketed!!! 2 burgers and 1 order of fries at 5-guys now comes in at a staggering $31.47! Disgraceful. Learned my lesson to just wait in line next time across the street! read more

Five Guys - Proof of purchase and lack of fries. I'd call that a medium at best and definitely not worth almost $8! - Burgers Near Me - Austin, Texas

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Been here many times and yesterday, the indoor dining area was filthy. Every single table had food waste and trash on them, as well as on the floor. We immediately choose to eat outside on one of the outdoor tables. It turned out to be too windy for that so we chose to sit in our recently detailed car instead of sitting inside. Burgers are always good although a little pricey, but management needs to teach the staff about the importance of cleaning the dining room. read more

This is my first and last time here. $20.53 for a single patty burger, medium fries and water. AND, the check out screen prompts you to tip??!!! I've always wondered why when I pass by this place, there's nobody here. And now I know why. read more

2020 - Man I love Five Guys burgers, and I was super bummed that none of the employees are wearing masks or gloves. I did curbside and they were kind of rude about it. Which is weird because it's a choice on the order app. Probably not going back any time soon. 2019 - Five guys is five stars fo shore! The make good all beef patties from real meat. Huge orders of French fries, like crazy huge, like for real-it's super easy to over order fries here. My wife and I debate what size to get and over order almost every time. It's excellent. The hot dogs are go read more

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Real sly charging me extra for a grilled cheese (add a patty) and turning the bun inside out, like I wouldn't notice. This is just a burger smh. SHAME read more

Five Guys - What was supposed to be a grilled cheese add patty but really just a burger. - Burgers Near Me - Austin, Texas

Burger was delicious! Service was quick and I really liked the atmosphere there with the music playing not too loud. Five guys gets five stars ! read more

I love me some Five Guys! It's a great place to grab take-out, which I often do on my way home from work and this is a great location. The parking is easy and it's next door to Tiff's Treats! My favorite thing about Five Guys is the value. They are generous with their delicious fries and we always get the Cajun fries. A large could probably feed a family of 4! I also love that they do not charge of toppings because I LOVE toppings. (Toppings and sauces are my vices) I usually get a hot dog or grilled cheese, all the way. My husband usually gets the cheeseburger plain (I guess opposites do attract, haha) Everything is freshly made to order and piping hot, even by the time we get home. I think it's a great alternative to fast food because honestly, the cost of fast food is increasing and Five Guys is not any more expensive than getting a Combo at a fast food joint, but much more filling. I'd highly recommend Five Guys over other fast food alternatives. Another plus, as mentioned by other reviewers, Tiff's Treats is right next door, which makes for an excellent dessert option! read more

First time really enjoyed the hamburgers strawberry banana shake was so good we'll be back manager and staff were very friendly read more

Five Guys - Burgers Near Me - Austin, Texas

I came to this location this past week because the line for the P. Terry's down the road was longer than the line for a roller coaster at Six Flags. A burger is a burger, right? Wrong. It was my first time at Five Guys so I was a bit surprised to discover that the burgers run about ten bucks. I wasn't dissuaded though. Mostly because I was already there and hungry, but I actually don't mind paying a premium for fast food provided you get a high quality product in return. I ordered a cheeseburger with all the fixings and a side of fries to-go. Well, as you might have guessed from my two-stars, it could've been better. In a nutshell, they served me a soggy bun. I mean, they served me a "gooey mushy disintegrating around the entire periphery of the sandwich" soggy bun. That is straight up burger blasphemy. One of the worst buzz-kills you can inflict on a burger eating experience. And for anyone who may be wondering about the to-go time differential, the burger was unwrapped about five minutes after leaving the restaurant. I'm not giving them a one-star because the customer service was ok, it's always nice to have the option of adding grilled mushrooms and onions (which they have there), and the fries are pretty good (if a tad too salty). The mucky mess of a bun aside, the burger was relatively decent, too. Ten dollars good? Uhm, no. It's way better than McDonald's but for the price point, it's not way better than In-N-Out or P Terry's. I should note for all you meat lovers out there that you do get a whole lot of cow in their burgers, so if you're more about quantity than quality, you might still wanna give this place a try...but byob (bring your own bun). Final summation: IMO, the patties don't stack up. I know. Bad pun. I'll see myself out now. read more

Bacon Cheeseburger - i got it with a lettuce wrap...amazing as always. The burger was properly wrapped, and it had a good amount of lettuce I enjoyed the oreo milkshake. read more

A sign taped on the door in sharpie that read "currently closed" as all the employees sat outside taking a break. super interesting because it's 5pm during a dinner rush. extremely unprofessional. read more

Fries are grease filled. Not a chain I'd go to again unless I'm at the airport and there is nothing else. There is a Sub shop shouting distance, just walk over to it for something that won't have you shite poorly. The burger was OK. Mushrooms are nice on them. read more

Five Guys - Outside seating! - Burgers Near Me - Austin, Texas

Their online ordering system is a mess. No matter how far in advance you order when you get to the store, it is never ready or even started. And no, I'm not talking about them making the fries fresh. The burgers are always good though. Wish they would find a way to improve their order management. read more

I'll never eat here again. The burger fell apart because the bun got so soggy. I ate in the restaurant so it had not sat around. Biggest problem is the price of fries. The small size which they call "regular" went up in price to around $4.50!!!! Coupled with that they don't give you many fries. They used to give you a lot but no longer and potatoes don't cost that much. Good bye, Five guys. You've stopped serving your customers and started ripping us off. read more

100% all about the price. $11+ dollars for a very basic burger and $5+ dollars for fries. I mean the fries were some of the best tasting fries I've had but they are literally the most expensive fries I've ever had too. HAT CREEK has burgers for 4 dollars, you can get an entire whatburger meal , burger , fries, and a drink all for less then just the price of a burger here. I mean $20 bucks for 1 burger and 1 order of fries. It's crazy because if it was slightly more reasonable prices we would eat here maybe 5X more per month but now because I remember how over priced it is , I won't be going back at all. I would lower your prices or at least offer a lunch special or something that doesn't make it so expensive no one can even afford to eat there. read more

Something here has changed. I have been frequenting this location for almost 2 years now (as I am a manager at a business on the same strip), as someone who has major health problems and very limited food choices. I was very disappointed in the service I received today. I have ALWAYS been able to get fries with no seasoning and double fried/cooked a little longer, they just sit better when cooked that way. Strangely enough when I went in tonight, the MOD Will, said it is a company policy that they can not double fry or extra cook their french fries. Weird as not a single manager or employee before has ever made that comment. I have frequented this location for quite some time, and after the attitude & comments of the "manager" I would never recommend or go there again. And I will encourage my staff and anyone who asks to avoid that place like the plague. I will gladly suggest any of the other accommodating restaurants around this shopping center. What a disappointment. read more

Definitely at least 5 people working Not all guys Females are welcome They make burgers I only come to get free peanuts read more

Solid food, just find it kind of hard to justify the cost when there is p-terrys next door, Whataburger close by, in n out, and mighty fine.

Great food, as always...but no mask requirement? The staff were wearing masks but no signs on the door requiring patrons to wear a mask. I could understand if we were in Lubbock or Abilene. This is South Austin, why no mask requirement for customers? There's also no curbside delivery. So even if I call in an order I have to go inside to pick it up and potentially be exposed if another customer decides not to follow CDC guidelines. I've been a Five Guys customer for over 10 years and will not be returning until the pandemic is over. read more

Five Guys was a last minute replacement when my favorite JITB down the road was closed for major repairs. Brittany was most helpful in explaining the burger sizes and options when I told her I was a first time customer. She was incredibly patient and cheerful as I ordered three burgers, each uniquely provisioned, most unlike any fast food counter staff I have ever encountered. She offered a free cup fo water while I waited for my to-go order. I was told it would be a 7 minute wait, but I'd swear it was less than 5 minutes. I barely had time to get my cup of water and snack on a few complimentary peanuts before my order was ready and my number was called. I was initially chagrined when I saw fries being unceremoneiously dumped in the order bag. Only later did I realize that a extra fries were being thrown in for lagniappe by a generous manager. Unfortunately, that made the bag a bit of a greasy mess to deal with in the car, but, luckily, I had an absorbent pad handy to pinch hit. When I arrived home, all found the burgers to be very tasty and satisfying. Even though we "only" got the single burger, it was more than filling. I had a very hard time doling out the fries from the single, large order and wound up eating most of them myself. Sadly, I have to say I'm not a fan of their style of fries, and that' s one dealbreaker, along with the inability to order a milkshake. Pros: - Fantastic, filling burger - Great variety of condiment and topping options, all free-of-charge - Helpful and upbeat staff - Kudos for the manager's generosity - Much better burger quality than P Terry's Cons: - Expensive: 3 single burgers plus 1 order of fries (no drinks) were over $18 - Greasy bag delivery can pose a problem for to-go orders - Limp home-cut fries left a LOT to be desired - No milkshake option Maybe if they cut back to Three Guys and lowered the prices, I'd be back, but, as for now, I'll eagerly await the return of JITB and the opening of Freddy's just down the road. read more

I haven't been in here in ages until this past week. It was completely dead at noon. I think Five Guys must be getting too big, growing too fast and cheeping out or something. I had a Little Bacon Cheeseburger with everything but mushrooms. I don't recall the patty being so small. They forgot the bacon. Cheese was unmelted. Bun was cold and flaky on the inside. Very disappointing. Maybe just an off day? We'll see in another few months. read more