Cancel

    Open app

    Search

    Five Emerald Limousine

    4.7 (368 reviews)

    Services - Five Emerald Limousine

    Limos

    Town car service

    Five Emerald Limousine Photos

    You might also consider

    Recommended Reviews - Five Emerald Limousine

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I've gone back and forth on posting this for over a year. However looking back at my experience I can't help but be upset by the way it was handled. In October 2021 I took a ride with Five Emerald Limousine with my family. The day started off fine, but ended terribly. We left our last spot of the day around 3pm, providing a specific address for our final destination. After a few minutes we noticed we were going the wrong way and brought this up to our driver. He told us he was following the GPS and that it was the right way. A few minutes later we were no longer on a road, but on loose gravel path. At this time we asked to turn around. Our driver agreed, stating he was going to pull up a little more and then turn around. Our driver decided to turn around on a long grass hill (just past a loose gravel turnaround). The limo got stuck and at that time we got out of the limo because it felt dangerous. It was a good thing we did become as the driver was trying to reverse the limo, the grass underneath the limo caught on fire. We had noticed a fire extinguisher in the car on our ride up, so we went to get it to put the fire out, but the doors to the limo were locked. We banged on the windows profusely for what felt like minutes. The driver finally unlocked the doors, we put the fire out and then the driver came out of the limo discombobulated and in a haze from the fumes. A few key takeaways from this experience... 1. SAFETY. We truly could have been seriously injured if we had not insisted on getting out of the limo while the driver turned around on a hill (I can't help but think about the unfortunate events of when people have died inside limos with locked doors when fires have taken place ). 2. CUSTOMER SERVICE. As the sun was starting to go down and we were waiting for another car that the driver told us was coming (which never came). I called the limo service phone number provided just to ensure they were aware of what was going on and that another car was truly on it's way. I was faced with attitude and dismissal. It wasn't until I advocated for myself and informed him that the winery we were at in Saint Helena had called the Fire Department and CHP to look into this matter because no car should have been where we were AND that the winery we had visited us felt terrible for us that went ABOVE AND BEYOND to ensure we had ride since we were stranded. It wasn't until that that the individual from Five Emerald Limo said a manager would be calling me. 3. FOLLOW THROUGH. I was offered a free ride (see attachment text message). When I initially received this offer, I wasn't comfortable taking it because I wasn't comfortable getting in another Five Emerald Limo. However, after some time I thought I would give it another shot, sometimes people and companies deserve a second chance. Unfortunately when I reached back out on this offer, the fine print (that wasn't included in this text message) was shared and I was informed that the free ride would only be to the Airport (10 minutes away) and that it would not be the same free ride I had initially taken (bay area to Saint Helena). The manager went back on her word and to me after a situation like this, that is unacceptable.

    Drop off at SFO in style. .
    John E.

    Needless to say, one can never pay enough for piece of mind. But when you have your mother in law with you that goes double. This was our first family plane trip with our two toddlers 3 & 2. We wanted to travel as lightly as possible for obvious reasons so no car seats in tow, but how were we going to get to our hotel? I thought about BART, taxi, and even rental. None of those offered the smooth transition I was looking for until I came across Five Emerald the night before our trip. I was able to request car seats for the kiddos and even meet and greet service upon our arrival. Of course the main selling point was that I could have the piece of mind of getting the kids to the hotel safely secured in car seats and that I wouldn't be worried about hearing anything from my mother in law. In hindsight it would have been easier to do the curbside pick up which entails calling them when ready vs the meet and greet but I thought that would have been a nice touch since we were celebrating my wife's birthday. With the meet and greet you have to walk to the car with the driver and all of your stuff. The communication between Five Emerald/ Ira and myself was excellent. I actually changed the regular pick up to meet and greet on our way to LAX and had confirmation of the change within a few minutes. I wouldn't hesitate to use Five Emerald again on a future visit to SF and would recommend this to any of our parent friends out there.

    See all

    Photo of Don T.
    0
    47
    71

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sl B.
    0
    18
    13

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 2

    3 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Seana P.
    10
    50
    42

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Easy to use service, reliable, on time, professional, etc. etc. I recommend and would use them again. They are not cheap though.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JC C.
    0
    25
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Ashley B.
    135
    18
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1

    11 years ago

    Helpful 10
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Cass J.
    458
    330
    1364

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sami L.
    643
    105
    5

    4 years ago

    Easiest and friendliest car service I have ever booked! Highly recommend hiring this team!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L S.
    2
    17
    12

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 7
    Thanks 0
    Love this 3
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rich T.
    491
    639
    1251

    12 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel Y.
    118
    258
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A. H.
    15
    179
    17

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alan W.
    14
    53
    28

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 10

    Ask the Community - Five Emerald Limousine

    Do you do day trip from Bay Area to South Lake Tahoe/Truckee?

    Hello Rosa, Thanks so much for your message. Yes, we certainly do. Please give us a call at (415) 812-1757.… Read more

    Can 10 year olds ride alone?

    Dear Cleas, 10 year old child must be accompanied by an adult. Please kindly give us a call us at (415) 812-1757 if you have any more questions.

    Hi. Are your luxury sedan 7 series and S Class?? What are the daily rates?

    Dear Shakir, Thank you very much for your interest. Currently, we do not have 7 series or S… Read more

    How much is the rate per hour for 4 people to go to Napa?

    Dear Trinh, Thank you for your interest in Five Emerald Limousine. Please kindly give us a call… Read more

    Do you have any drivers that speak Korean? If so, are they able for daily, private booking?

    Hello Ryan, Thank you very much for the interest in Five Emerald Limousine. At the moment, we do… Read more

    Do you guys do pickups from Oakland to Broadway walnut creek? Do you do double trips?

    Hi Rahwetsa, Yes, we will be more than happy to take care of your round trip transportation… Read more

    Do the limizines take you to Winters, CA?

    Dear Willie, Thanks so much for the interest. Yes we do pick ups and drop offs in Winters, CA. Please call us at 415 812 1757 or email us at ira@fiveemeraldlimo.com. Ira

    Don’t See Your Question? Ask Away!

    You might also consider

    Edge of the World Tours - Mayo Family winery

    Edge of the World Tours

    4.9(52 reviews)
    0.9 kmFinancial District

    This was hands down the best first wine tour experience I could've asked for! Antony, our tour…read moreguide, was a dream! So friendly, upbeat, & just all around great energy from someone you're going to spend all day with. The small group is the perfect size to mingle among, stick to your partner, or go on a solo adventure. All three wineries were unique and brought something different but all brought amazing wines. We also got to stop at the golden gate & in Sausalito, plus the drive to Sonoma is gorgeous - hills and hills of grape vines. Sonoma square (lunch stop!) is so charming and we had enough time to shop a little after lunch. I 100% recommend this San Francisco/ Wine Tour Excursion and will do it again the next chance I get!

    My wife and I signed up for the wine tour as part of our anniversary. We actually took the tour on…read morethe same date. We met up with the tour at a hotel right down the street which was GREATLY convenient. We met up with Antony (no "h") because as he says, "Because is culture is lazy". LOL... He was like that the entire tour! We had a small and intimate group (6 total). It was GREAT!!!... It was my first time, my wife has done them multiple times, she really liked it as well. We visited (3) locations in Sonoma. All were beautiful. We ended up ordering (5) bottles of wine to be shipped home. The tours were of Peter Cellars, Mayo Family and Homewood. We also had lunch at a place in Sonoma Plaza, visited Sausalito and crossed the Golden Gate Bridge. All OF IT WAS AWESOME!!!.... Antony gave a lot of background/historical information but not overt with it, never pushy. He was even our camera guy several times. The tours were VERY informative and picturesque. I have a ton of photos. I really enjoyed myself, my wife as well. I will DEFINITELY do it again when in town! A+++

    Photos
    Edge of the World Tours - Our small group tour. We are from Hawaii. Told them to do the Shaka!

    Our small group tour. We are from Hawaii. Told them to do the Shaka!

    Edge of the World Tours
    Edge of the World Tours

    See all

    Green Hills Tours aka Cruise And Grooves - A day in Napa Valley with GREEN HILLS WINE TOURS

    Green Hills Tours aka Cruise And Grooves

    4.7(33 reviews)
    1.0 kmFinancial District, SoMa

    I would highly recommend the private wine tour with Jensen. He picked us up at our hotel in a…read moreLincoln Navigator. He selected 3 wineries that fit our group beautifully!! He was very patient with us as we spent time at wine tastings and enjoying the beautiful views at each winery. He was very knowledgeable about wine and the wine country and gave us alot of information on the ride to and in between wineries. Jensen is vey personable. So if you are looking for a personalized wine tour, look no further. We also took the city tour in the open top vehicle. BEST way to tour San Francisco. Jensen gave us alot of information on the city and significant places throughout the tour. Jensen is great at reading his customers and altered our tour to include a trip across the Golden Gate bridge into the city of Sausalito. He caters to his customers and makes the experience truly personal and memorable.

    10/10 would recommend this tour. We started the day at 8am with Amber. After a full day with her I…read morecan say you HAVE to come here. We visited 3 winery's, 2 that we wanted to go to, the other she recommended. I would recommend going with her recommendations since it was my favorite winery's of the day. She picked us up on time (8am, she was there early) from our hotel and we headed out the the Muir Woods. The woods are so magical with the amazing redwood trees that were HUGE. After the woods we headed to our first winery. Stagsly vineyards is a bigger winery with some great Cabernets. Their tasting room was beautiful and overlooked the massive vineyards. Next we went for lunch at Gotts. This place had some seriously delicious burgers and tacos. Everyone in my family got burgers and I got shrimp tacos that were very fresh and tasty. Their special Mexican street corn was also one of our favorites. After we went to Ambers winery recommendation that was soldero. This was a smaller boutique type vineyard. We started our tasting with a tour of the property and their new rose that will be launching in July. The rose was our favorite. We were also able to go down on the vineyard and see the plants which I thought was very cool. The staff was friendly and sat chatting with us down in their tasting room. Finally we stopped by Cuvason which had such a classy atmosphere. Beautiful indoor and outdoor tasting. They started us off with a complimentary rose champagne. After we tasted a savigon Blanc, another rose, and 2 Cabernets. Again would recommend the rose, however I still think the new one from our second stop was best. All in all we had an amazing time with amber she was a fantastic tour guide and helped us to not only learn about wine country and the Muir Woods but also new wines.

    Photos
    Green Hills Tours aka Cruise And Grooves - Green Hills Tours

    Green Hills Tours

    Green Hills Tours aka Cruise And Grooves - Lots of wine aging in great climate controlled rooms

    Lots of wine aging in great climate controlled rooms

    Green Hills Tours aka Cruise And Grooves - A tour and tasting at Nickel n' Nickel Winery

    See all

    A tour and tasting at Nickel n' Nickel Winery

    Embarc Wines

    Embarc Wines

    4.7(9 reviews)
    0.5 kmFinancial District

    A friend had mentioned Embarc Wines, and I was looking forward to checking it out. I had never been…read moreto a place with wine on tap before, where you can select your own wine and serving size, though I've been to similar spots that offered beer instead. A few of us went on a weekday evening after a gym class, and fortunately the atmosphere was casual enough that we didn't feel underdressed. It was pretty quiet, and there were still plenty of high-top tables and lounge areas available when we arrived. The staff were friendly and explained how everything worked - they link your credit card to an Embarc card (with a QR code), which you then scan to select and pour your wines. I appreciated that there wasn't really a pricing incentive for larger servings - so, in a way, that made it easier to try smaller 1 oz tastings of multiple wines without feeling pressured to commit to half or full glasses, which is ideal if you enjoy exploring different options like I do. We were a bit pressed for time since they closed at 8pm that day, so I'm def looking forward to coming back to try more drinks (they rotate their offerings) and spend some more time enjoying the ambiance.

    After a day at the Legion, my wife and I like to discuss the events of the day over a glass of…read morewine. That's why we love Embarc. There you can taste and compare many wines. Another fabulous experience is you can try a wine, a taste a half glass or a full glass, without any pressure to purchase the whole bottle. I found a few new wines, to me, that were quite nice. There are plenty of wines available all dispensed from a machine from which you select the amount of wine desired. Definitely a place to go to wind down from a day in San Francisco.

    Photos
    Embarc Wines - Wines and the self service bar

    Wines and the self service bar

    Embarc Wines
    Embarc Wines

    See all

    Five Emerald Limousine - limos - Updated May 2026

    Loading...
    Loading...
    Loading...