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Pleasant Limo

4.8 (288 reviews)
Closed 6:00 am - 10:00 pm
Updated 3 months ago

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Reviews With Photos

Cary S.

This is an updated review after being a loyal customer for Pleasant Limo for 10 years. I have never had any issues with them and their drivers all treat us like family for every trip. Jesus has been our driver on many occasions and he is always prompt, courteous, and goes out of his way to make us super comfortable. I love this family-owned business and will always use them for our rides to/from the airport.

Our ride to the hotel.

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3 months ago

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2 years ago

Business owner information

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4 years ago

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5 years ago

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2 years ago

Great reliable service and responsiveness. Website provides for easy booking. Clean vehicles.

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3 years ago

Driver was pleasant and on time. Everything went smoothly. I would definitely use them again.

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4 years ago

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9 years ago

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9 years ago

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6 years ago

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7 years ago

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6 years ago

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10 years ago

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12 years ago

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14 years ago

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12 years ago

I must declare it was the best it was quite an experiece booking a limo going to a club. Good service and reliable

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13 years ago

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10 years ago

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10 years ago

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13 years ago

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7 years ago

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5 years ago

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13 years ago

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15 years ago

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5 years ago

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Ask the Community - Pleasant Limo

Review Highlights - Pleasant Limo

They are ALWAYS on time and they have an extremely clean and new fleet of vehicles (Tesla, Mercedes, etc...).

Mentioned in 14 reviews

Read more highlights

Million Services Limousine - 12 passenger Pearl white Mercedes limousine Sprinter

Million Services Limousine

4.8(224 reviews)
3.1 kmCastro
Locally owned & operated
Certified professionals

Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

Photos
Million Services Limousine - 20 pass party bus perfect for wine tours,webbing's, San Francisco city events

20 pass party bus perfect for wine tours,webbing's, San Francisco city events

Million Services Limousine - Mercedes Limo Sprinters 12/pass FREE WIFI

Mercedes Limo Sprinters 12/pass FREE WIFI

Million Services Limousine - 20/pass Party Bus

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20/pass Party Bus

Pleasant Limo - airport_shuttles - Updated May 2026

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