I recently had a nail in my tire which led me to finding one of the only shops in town open on Saturday and boy am I glad this is where I ended up. I had such a pleasant experience here, Don and John were so kind and didn't try to rip me off in any way - my biggest fear walking into an auto shop as a woman (who regretfully doesn't know anything about cars). There was another customer there when I arrived, an older woman who told me she had been a customer for over 20 years and they are the best in town, that gave me great confidence as well! The team was super quick, attentive and kind. I always had my dog with me and nearly every staff member came outside to say hello to him and give him a pat on the head. I feel as though I got a reasonable deal on the 2 new tires I needed and they have a AAA discount which is always appreciated. They even did a check up on my car in general and I passed with just a few things to consider for my next visit, I can't say I've ever walked out of an auto shop without being pushed to spend hundreds of dollars on a service they were convincing me I needed. Totally refreshing. We will absolutely be returning for a tune up and oil change in a few thousand miles. Highly recommend! read more

Fitzgeralds Auto Care Center - Everyone was so friendly to my dog!! - Auto Repair Near Me - Costa Mesa, California

The guy that was sent to pick me up, went to the wrong address and cost me an hour and a half of my life that I won't easily get back I asked for an adjustment on the bill and they blew me off read more

My first experience for our 2018 Audi Q7 annual maintenance and oil change. Excellent. Service was great!

Great service, great prices and great experience. Truly You're in good hands at Fitzgeralds! read more

I had a devastating blow to my Subaru Forrester engine. Whole thing need to be replaced. Robert helped me the whole time. He is extremely quick, nice, and gave me real advice. He also quoted me a good amount below what Google suggested. He helped accommodate me in many ways!! thanks again, Robert read more

Fitzgeralds has helped me out with my car maintenance for the past 10 years and they are the best! They are reliable and offer great work for a fair price. I never feel unsold or pressured like when I went to the dealer. They know me by name and it's the only place I'll go. read more

I found a new auto repair shop. I found it through a AAA special for 40 point inspection. My first impression was that they were very professional. The shop was probably cleaner than my house. John offered me a ride home...sold. Al the driver was a gem. While my car was there I decided to get a smog check. The price was so reasonable plus they didn't try to oversell. read more

Always personal and professional They are reliable and provide great service with a personal touch ! I have been using them for years and highly recommend them read more

I took my car in to Fitzgerald's to get a second opinion on some work done by the dealership. The guys were very professional and kind and patiently answered all my questions. The business had been recommended by several people I know and was, as well, by everyone in the lobby at drop off. I am confident their assessment of my car was honest and accurate. They have earned themselves a customer! I highly recommend this business. read more

Rob gave us reassurance and trust that he and his company would give us compete, fair and expert service with his knowledge, attentiveness to detailed appraisal. He went above and beyond to service our vehicle, even when he knew his financial gain would be minimal. We would 100% use him again and refer others to Fitzgeralds. read more

A great first experience at Fitzgeralds. Ricky is the first one who gladly answered my call and quoted my service to be about 330$ and walked me through every step and the multiple questions I had for him about my 2005 Prius. I ended up going with a oil change and a trans fluid drain and fill. The owner also did explain so much to me about my car in a straight forward and honest way it was crazy to hear honestly. I highly recommend this place bc of their honesty and pricing. They are accommodating to say the least. After my service was done, they actually let me know it only ended up costing 200$ less than the original quote! They are not out to get your money and they will take the time to explain and teach certain things to you if you have lots of questions. They are honest and fair priced. Of course I can really only speak for my Prius but I definitely recommend if you have a Toyota Prius this is a good place for your questions and maintenance. read more

I went here for an oil change because it had good reviews on service and price. It exceeded my expectations, John was very helpful and polite. My car had been jittery and was making me nervous and the inspection showed photos of my tires bald to the metal. I knew I needed new tires and it was not an upsell, I just moved so my budget is tight. John said he wouldnt feel right sending me back on the road with tires in that condition and genuinely seemed concerned enough to help by making a couple calls for an amazing deal I couldn't refuse. Then had someone go pick up the tires so I could drive safely for my work commute. My car is running super smooth and I feel safe on the road without worry. Seriously impressed by an honest mechanic and happy to support a smaller local business by writing a great review. Thank you, I will for sure trust this business for future and to recommend read more

Great service! I brought in my car for a smog test and they tried many things to help me pass it. They also went out of their way to send a tow truck to pick up my car when it was stranded on the side of the road. I mainly worked with Rob, but all the guys were very helpful! I'll be back! Thank you for the wonderful service! read more

Don't hesitate to come here the entire staff is tremendous they treat the customers like family and make you feel comfortable during your wait and their prices are a hundred times better than others read more

Just had an amazing experience at Fitzgerald's Auto Center. They replaced a taillight for free! This was after they'd replaced my front axle when I needed a quick turnaround and they got it done very quickly while I was at work. It's a surprise to find integrity and great customer service all in one place! read more

STAY AWAY!!! Do yourself a favor, go to ANY other shop. There's so many other reputable and honest shops out there. I used to go to this shop years ago, and loved the service. But their customer service has really taken a turn for the worse dramatically. And that's an understatement. I used to deal with a guy named Ricky and he was the best. Best customer service I've ever dealt with from a auto repair shop, I truly felt as if he cared about my needs. And I wasn't just getting ripped off and taken advantage of. But since then, I've gone back and dealt with a guy named Robert; if you ever call or go there and have to deal with him. PLEASE ask to speak with someone else, I've taken my car there. And been lied to about issues with my car, had issues blown WAY out of proportion, making small issues seem like big issues, I looked at the inspection sheet they gave me after my visit and was absolutely disgusted that they would sell me on things they had listed at a "1" i was told my air filters were bad, but the inspection sheet said they were at a 1, my tires said they were at 8's and 9's and Robert said my tires were a safety hazard telling me they were bald. What a joke. They need to raise their standards for service writers, Robert is the kind of service writer that gives auto repair shops a bad name, and scares people away from going to shops in fear of worrying they will get ripped off and sold on things they dont need. I will NEVER bring my car back to them. I'd rather take my car to the dealer than come back here. Head my warning, and if you for some reason HAVE to bring your car here, ask to deal with someone other than Robert, He's a crook, and ask for pictures thay can verify anything they try selling you, ask to see the proof. I will NOT be returning. They only got 1 star, cause I cant give them 0 stars read more

TLDR: Do not go here. Go to literally any other repair place. I went to Harbor Auto 1 mile away and got the problem diagnosed and repaired in 1 day for 1/10th of the cost. One of the worst experiences I've had at an auto repair shop. I called in for help with my 2009 Toyota Camry (34,000 miles) which had overheated and was leaking coolant. Fitzgeralds told me if i brought my car in that night (Friday) they could try to look at it the next day. I get a call from Dan on Saturday saying the engine was damaged and would cost $3-3.5k to fix. He told me I could think about it and wait till Monday to decide. On Monday I called back to try and get a written estimate and then schedule the repair. I mentioned Dan gave me a ballpark estimate on Saturday and I was hoping for a more official written one. John said "well I can tell you Dan's been doing this for a long time and that estimate is probably not a ballpark but rather accurate." John on the phone asked for my email and said they would send it over by end of the day or tomorrow (Tuesday). End of Tuesday I call Fitzgerald after never receiving an estimate (or a phone call) and they say "Oh I tried to call you earlier but we have bad news. I misspoke on Saturday and didn't realize this was a 6 cylinder engine. So this will be twice the cost due to twice the labor and parts. We could also replace the whole engine but that will also be expensive." I then asked them to send over the estimate so I can look it over. He asked for my email, which I already gave them, and said he'd send it over right away. I never received the estimate. Wednesday morning I decided I better rescue my car from these incompetent misogynistic jerks and take it to get a real diagnosis. When I showed up on Wednesday, John told me I had an invoice for the diagnosis. I said "I'm surprised there is a fee since the final diagnosis was never given". Because I was desperate to get out of there I paid the fee and on the invoice receipt I can see they had misspelled my name and misreported my odometer reading (written: 74,000 actual: 34,000). I was shocked that they had the 6 cylinder engine on there. The invoice reads "Possible blown motor. Customer declines repairs. $160." I am unclear what the repairs were as I was never given a written estimate or an explanation of what needed to be done. I towed my car to Harbor Auto a mile away and the nice mechanics there were very explanatory of the problem. They fixed it within a day for $900. It is clear by some of the other reviews of Fitzgeralds that they are rude, inefficient, & take advantage of people, specifically women. read more

I brought my son's car to this place as the window was malfunction. After I paid $169 for ' listening for noise on window operations' the quote came in with additional $900. in all fairness they did open up the interiors as well, but what truly got me is how expensive the quote was. It was obvious that they were not happy with my decision and the promise to get the door put get back together went all at once from 30 min to end of day. I took the car next day to Pep boys and it got done at less than half the quote.... Just stunning I see a fair amount of very positive reviews but can't share these sentiments at all. read more

Very dishonest people! Few years ago, I went to them to replace the battery. What they said is I should try checking the battery for $60 ish (don't remember the price exactly). Then in 2 minutes after they put the meter to the battery and found out battery was bad. Replaced battery there and they charged me the battery price + $60 for battery testing with their machine with takes like 20 seconds. Plus their battery is way more expensive than Costco or WalMart. read more

Going into Fitz is like stepping into the days gone by friendly integrity of 50 years ago. My dad had a body shop in Stanton, and this is the way he ran a successful business, do honest work at a fair price, and listen to your customers concerns. Hard to find, these days. My 1998 Suburban has 200 thousand plus miles, is in great shape, and staying that way with the service from this shop. Nice guys, good solid work! I've recommended quite a few people, and they say the same thing. Kellina M read more

Dan helped me out with an electrical issue on my Dodge Ram Van. It ended up being a complete goose chase, but Dan and his crew kept at it until completion. I moved away from Fitzgeralds several years ago, but I always make the drive whenever I need auto care. Dan and Pat are the best and so long as they are around I will never go anywhere else. read more

My go-to auto shop! Ricky, the guy that works at the front, is always so nice. I can always count on Fitzgerald's to get everything my car needs to get done and done well. I'd recommend them to anyone who needs work done on their car. read more

There should be an option of negative stars! 2021-04-27: I took my vehicle here and was charged $375, (three hours shop time, they claimed to have spent far more time than that), the only thing I got out of it was their invoice listing everything I TOLD THEM was wrong plus one item I didn't know about, (but they DIDN'T fix). They called me on 2021-04-28 with zero work done. Their estimate states in writing that they "advised [me] of the million dollars worth of issues..."... Really? $1,000,000.00's worth? I went on 2021-04-29 to pick up my vehicle expecting to pay for an hour, (based on my assumption that they didn't do anything; which they didn't), but had to get a ride from one of their techs back to my house to get more cash. (note to self, NEVER pay cash!!!) I filed a complaint with the BAR, (Bureau Automotive Repair), and their investigator was lied to and told I was only charged for 1 hour ($125), despite my having a printed invoice in their letterhead stating $375... they bald-faced lied to the inspector! It's obvious now they did not want to work on my vehicle, but instead of being honest and stating that right off, they accepted it in so they could steal money from me. Liars and thieves... Caveat Emptor. read more

Went to Fitzgerald inquiring on diagnostics for engine failure on my Chevy Van, after a $360 diagnostic fee for two hours of work I was stunned. Their report indicated it was a faulty sensor and would be an additional $400 to replace. After a thought out decision my partner and I decided against the repair. Curios if we could take on the project ourselves, we googled the specifics of this sensor, at a cost of $60 for the part and 20 minutes of our time we got the van up and running like brand new again. As a young women I felt taken advantage of and am incredibly disappointed by their integrity to do honest work at fair prices. read more

We bought our Toyota Sequoia in 2006 and put 230,000 miles on it. We keep the Sequoia in our family; Fitzgeralds keeps it safely on the road. Over the years Dan, Pat, and Ricky have repaired many parts. Sometimes the technicians repair just the essentials when our budget is tight. Fitzgeralds is honest and competent and we are appreciative. read more

2nd time Sal & Sam from South Coast Auto repaired recommended I go to Fitzgerald's because my 38 year old truck once again did not pass smog test and they figured out replacing the oxygen sensor would take care of the problem. I was told by their testing it could have also be related to the catalytic converter and appreciated their honesty. Finally, the oxygen sensor was only needed and now the truck runs a whole lot better. Recommend this place. read more

I had an oil change and smog certification. This was very efficient and cost effective, as always at Fitzgeralds, Steve Olson read more

I moved to California about 12 years ago and have had trouble finding a repair company I could trust. Finally! After several recommendations I went to Fitzgeralds. They are excellent, diagnosed and gently let me know I needed a new engine for my 4 year old vehicle, a shocker but Fitzgeralds was wonderful through the process and it works great! Great value for the work they did and I appreciate it very much! They will be my go to shop going forward. read more

Just take your car to the dealer. These guys charged me over $600 to just look at the potential problem. Couldn't fix and said car will never run again. Dealer fixed it for less than $600 and here I am 2 years later driving with no issues. read more

Took my truck here because all the gauges on the dash were lighting up, and a friend said she'd been taking her car here for years and highly recommended them. Dan and his crew I can honestly say are the best I've ever had work on my 2005 Ford F-150. What would have been a $300-$400 repair at one of those chain automotive repair places, only cost me $100 here. I cannot recommend this place highly enough! They have a customer for life now. read more

Stumbled in here accidentally while trying to go to a nearby auto shop. My car wasn't starting for a few days and when it finally did, the check engine light was on. When I came in and explained my predicament, there was no BS. He immediately did the test to see why my check engine light was on, and took the time to explain everything in layman's terms that even I could understand. At the end of the day, there really was nothing wrong. He sent me on my way, and told me the light should go off by itself, which it did. I don't often take the time to write reviews, but I was really appreciative of the service at this spot! Thanks! read more

Pat and Dan and the gang at Fitzgerald's have taken care of our older cars for years. I trust them and feel that they go above and beyond to take care of us. Come here! read more

Very honest. My brakes were acting strange and I was convinced I needed new brake pads and routers. They took a look at my car and after inspection, said I had a lot of brake pad left and my routers were warped but I would still drive safely. I really appreciated their honesty. When I do need new brakes, I will definitely be going back to Fitzgerald's read more

Pat and the team at Fitzgeralds took great care of me and my car, that needed smog related repair work recently. I had my car back only two days after I dropped it off with them (we weren't sure how quickly the whole process would take). They not only did the work I brought my car in for, but they also inspected my car and Pat went over additional items I need to be aware of, and brought them to my attention. Very smooth and seamless process, working with this shop! Their customer service is fantastic, and my experience with them was nothing but positive. read more

I needed an oil change and searched for nearby locations that have AAA Car Care Center and found this one. I called and spoke to Ricky, he said to bring it in and they would have it ready same day. I took it in, dropped it off with Patrick and was called sooner than expected, which was great. When I went to pick it up, Dan thoroughly explained everything they had checked for and answered any questions I had. These guys here were great!! Thank you for your service! read more

I had an amazing experience at Fitzgeralds. The engine alert light came on and my car was running rough. I took it to two different mechanics and talked to two more over the course of a week. No one could find the problem. They were talking about a problem in one of the valves and opening up the engine for repair and machining parts, costing me thousands of dollars. One guy even mentioned getting a new engine. One mechanic referred me to Fitzgeralds. They took the car and a few days later called me to tell me it was ready. They ran some treatment through the engine, made a bunch of adjustments and the problem is solved. Only cost me three hundred bucks. I have never been so happy with a mechanic. Highly recommend. read more

Took my car in because it wasn't going past a certain speed limit. They performed the "routine diagnostic scan" which tells you what is wrong with the car. They told me what they thought the issue was so I agreed to get it fixed. A few days later car is ready, I pay close to $700 only for the car to have the same problem less than a week later. All the person explained was that it may be a transmission problem and gave me an estimate on the labor price(over $1500). They did not offer any sort of refund or want to deduct any amount from the total of what it would cost to fix the "other problem". So, $700 down the drain. $10 coupon to a restaurant that I was given when I paid should work as a bandaid I guess.. Look around before considering this shop. read more

The guys at Fitzgerald repaired and corrected what another shop had carelessly and improperly fixed on my car. They called me and explained every step and repaired it like it should have been done. They documented all the incorrect repairs. They also are friendly! If you need honest and correct auto repairs, head to these guys and no place else. I know they will be my forever shop. Thank you Dan, Pat, Ricky and all the technicians read more

I took my car there, out of extreme necessity, as the window was not closing and I have many tools inside it. The attendant said it would cost about $300.00 plus parts if needed. I took the opportunity and asked them to fix the shift, the attendant asked me if it was loose and said yes and that it was difficult to get the position right to start the car. When they called about the window problem, it was so expensive that I just asked them to have the window up and they charged me an additional $128.00. absurd!!! when I went to get the car, I saw that the shift was not getting in the correct position and when ask the supervisor he told me that was charged was just for tightening and not for putting it in the correct position, and therefore I would have to pay extra. hahaha!!! Expensive place, time consuming, waste of time and money to take the car there. At the end, the attendant still comes with the consolation prize: a $10 discount card at a restaurant.... what a joke!!! read more

My son went here with his car. They were honest with him and didn't try to take advantage of him. Thank you. He had a good experience and will bring his car back for future repairs. read more