It is so rare to get great service WITH great quality products anymore.... I must share the experience I had at Fitness Masters in Pensacola. I really thought it would be a lot easier to shop for an upright indoor bike! But I was disappointed at the selection in the chain sporting goods stores. Not only were there only 2-3 upright bikes there, but the demos were falling apart! I felt like I was risking injury to try a bike out (missing pedals, loose seats...). I had already looked at some on-line, but really was dubious about my ability to assemble something like that, and even more doubtful that I would be able to dis-assemble it AND fit it back into the box to ship back if I needed to return it.....then return shipping... So FitnessMaster was my last stop, and it was wonderful. My first choice was a Spirit bike with magnetic resistance and a computerized console. It was really quiet, durable, and sturdy, and I enjoyed trying it in the store. Also a person was there, telling me the details about it. (Unlike in the other stores, when I was left to my own devices with bikes that were falling apart.) We scheduled a delivery time which worked for us, since we couldn't fit it easily in my vehicle. So I used the bike for about 2 weeks, and realized that 1) I didn't need the computerized console (heart rate, calories, speed, laps, distance, programmed rides) bc my watch takes care of the most pertinent details, and I would be using spin bike apps/youtube/watching news for the motivation for my rides (News: Trump tweeted this morning---SPRINT!!! AAAACK!); and 2) the magnetic resistance made it virtually impossible to pedal "out of the saddle," which I really wanted to be able to do. Thinking back, I remembered seeing a spin bike in their showroom, which I had not even tried initially bc I was so impressed with the Spirit bike. So today, I went back there to look around again, and FELL IN LOVE with this amazing spin bike. It operates with a fly wheel, so the resistance is very much like an actual bike, and you can stand and pedal, and the resistance is identical if you pedal backwards as well. It is smooth, quiet, and heavy duty. I was so anxious to get it home! We talked about a delivery time, and I was thrilled when they told me that they could deliver it TODAY-even though it's Saturday. How wonderful. Sure enough, Chris called me a few minutes after 4 to tell me he was 10 minutes away, and he brought in the spin bike and took back the Spirit bike! Thank you Fitness Masters for completely amazing service AND having quality products! I must also say that the treadmill we bought from them several years ago is still working GREAT. Great products, great service. If you are interested in changing up your routine and getting exercise equipment for your home, save time and frustration and go to Fitness Masters first. read more