I appreciate the downtown Chattanooga Golds gym. In the early morning it is not crowded. It is just…read moreright!

This gym is falling apart. The roof has caved in over the pool, the bathrooms are disgusting,…read morenobody re-racks their weights, and most of the equipment is broken. We are looking to break our contract to go somewhere else.

Yesterday morning, I arrived at Planet Fitness around 7:00 AM, scanned my app just like I have done…read morefor years, completed my workout, and then went to use the massage chair as I normally do. When I asked for a chair, I was told I could not use it because I did not have a profile picture and supposedly was not part of the Black Card membership. This was extremely confusing because my app clearly shows my name, our membership, and we have been Black Card members since 2017 without ever having this issue. Many of the employees know me personally because I am there several mornings every week. I asked to speak with a manager but was told one was not available. I was so upset that I left before I said something I would regret. My husband later spoke with management and was told the issue could only be fixed by adding me to the account and paying for an additional membership. What hurts the most is how I was treated. After nearly a decade of being a loyal member, I felt singled out, embarrassed, and disrespected. As I stood there, I could not help but notice that four other people entered at the same time, and only one person's phone was scanned, yet they were not questioned the way I was. Whether intentional or not, the experience left me feeling racially profiled and deeply hurt. I have worked hard on my personal growth and emotional health, and I am proud that I chose to walk away instead of reacting in anger. But that does not change the fact that this experience was painful and unacceptable. Loyal customers deserve to be treated with dignity, respect, and consistency. -- Telisha Renfroe

Having visited many locations of Planet Fitness it was shocking to visit this location. There is a…read moredefinite lack of cleanliness (filthy) and equipment in need of repairs and replacement. Definitely far from the expected standard to share the Planet Fitness name. I spoke with a manager, said it would be addressed. Visited for a few years, nothing changed.

Beware of this gym. The rates and billing are very deceptive, and they make it impossible to cancel…read moreyour membership. My account was automatically billed and they they started charging me a late fee doubling the membership. Additionally, after three months they suddenly have a "Rate increase" jacking up your rates by double what they intially sign you up for. When you try to get help, they have such scripted responses and basically refuse to help. The place is run by a bunch of dingy tean age girls including management. Looks flashy but very deceptive rates, billing and extremely poor customer service. AVOID THIS PLACE AT ALL COST!

Friends! Do NOT join this gym!! They say that you can can el your membership at anytime. This is…read moreFALSE!!! I have been trying to cancel a membership in Chattanooga since May. I have used the app, called, visited in person, and have even emailed the district manager to no avail!! Buyer BEWARE!!!

Hi! I wanted to come here to give my recommendation for a personal trainer I found from this…read moregroup. Jeannie with Go Beyond Fitness, LLC is outstanding. She's super patient and kind but kicks my ass regularly. We've been tracking my progress since I've started and the numbers are looking good. For me, it's not about weight loss per se but about becoming stronger. I'm able to do things I never thought I'd be able to do - without using my back brace and killing my back. Check her out!

We've all thought, or at least heard the phrase, "I've got to start taking better care of myself,"…read moreand just getting started is so much harder than it sounds. Jeannie is an invaluable source of knowledge and support; meal planning, workout advice, safe space, cheering you forward, she's got you covered. I went to Go Beyond Fitness for a yoga session. It's amazing how a place can feel so still and active at the same time. It was like being in an anime dojo; the kind where you would go to meditate, and in the quiet you feel the roar of warriors who once sparred where you sit. Whether you're training to beat Goku, or just taking your first steps. Jeannie will make you feel like a legend. She will be the voice in your head that tells you, "You can!" louder than all the voices that tell you to quit.

Some of the front desk staff don't seem to be doing anything to help the members. Requests do not…read moreget reported so they don't get fixed. On Sunday 8/30 no one bothered to make coffee, there were no urns to be had at 11 AM. The men's restroom in the locker room is not being maintained either. There are three urinals, two of them have been out of order for about a month so far. As members we have agreed to pay dues EVERY month. These things should be addressed quickly. They are not keeping up their end of the contract.

The people that start in the morning are very rude and are always watching tv or talking in the…read moreback never attending to the people that come in for services. I stood around waiting to start signing up for a membership and it took 10 minutes for someone to actually get to the front desk! I'm very upset by the amount of times I have seen dogs in the building without service animals vests, it's sad to see a place I value doesn't value everyone like they say! My sister has a service animals and I don't feel safe having her come to the ymca knowing they allow other aggressive dogs in the building without service animals no issues. And frankly I've left 3 voicemails trying to contact a supervisor and have yet to hear back from them.

Sports Barn is trash now. Unfortunately in the last couple years the quality of Sportsbarn has went…read moredown hill quickly. I have been a member for over 8 years but it's not worth the fees anymore. The monthly prices doubled overnight with no notice. The equipment is in a constantly broken and the facilities are filthy. L

Favorite gym in the Chattanooga area, nice sauna and steam room, lots of variety in gym equipment,…read morenice pools, very friendly and good staff.

I was visiting friends/family in Chattanooga and was looking for a place to workout for the week…read more I'm glad I found this studio. I was super impressed with this location. The atmosphere was welcoming, and the staff were super friendly. Even the members were awesome! Even though I'm not a member, I can see why so many people love this place. If you're looking for a great workout, I highly recommend stopping by and giving it a try.

Today was my very first class. Coaches Kayla and Sara were both super friendly and supportive. I…read morewas concerned, walking in, I would feel intimidated but my first experience at OTF was anything but that! The atmosphere was so energetic, fun, and motivating! I felt incredible after my workout!

This please is great!! Clean and neat with great equipment and the owner and trainers here do a…read moregreat job.

Convenient gym with everything I need for a Good workout. This gym is very clean as cleanliness is…read morevalued. I have been using a trainer w great results. Lucky to have this place so near my house. I enjoy being one of the regulars at Snap Fitness.

I just moved to Chattanooga from out of state & had my first Pilates class at the Hamilton Place…read moreStudio. I was greeting with all smiles at check in!! Everyone is super friendly & welcoming here! The studio is impeccably clean & well kept. All the equipment is top notch & well cared for. The instructor (Sarah) for my first class at this studio taught an amazing control & balance class. I've been doing Pilates for about 7 months now (at a different studio before I moved) and it was wonderful to get back into it! Looking forward to making Hamilton Place my new home studio!

Recently started club Pilates and have loved the experience this far! The facility is always clean…read more& everyone is very nice and welcoming. Excited to get further into higher level & more challenging classes.

This is a gym like no other that I have experienced. Gym isn't even the word I would use. Training…read morezone is more accurate. The outside looks like a warehouse, but inside is an astro turf field that is marked similar to a football field. D1 Training offers one-on-one training as well as womens, mens, and co-ed boot camp style classes. The calendar will fit anyone's schedule. The first class is offered at 530 and the last one at 7pm. The safe is excellent. Quick to help you and answer any questions. They offer a free fitness type assessment to see if 1)you even like the type of training they do and 2) to see where you would best fit in when it comes to classes. My fitness assessment was one-on-one and included a comprehensive dynamic stretching period, the fitness portion, and a cool down. It was a out 45 minutes! The fitness portion included tire flipping, sled pushing, ball slams, and some ab work and finished with a plank hold. Very challenging and fun! After my assessment I had some time to talk with Dan, the trainer who gave my assessment. We spent time talking about my goals, the training facility, and he answered all my questions. I never felt rushed or like an annoyance. They do offer single classes or packages for both boot camp and personal training. They do have classes for kids as well. If you're looking for a unique place to ramp up your workout, check out D1!

I have to give D1 an overall very poor rating at this point…read more That in no way reflects on my trainer, Randy Webb, who is the best there is as far as I am concerned. I have known and have worked out with Randy, off and on since 1985. My wife and I have been regulars for nearly the past year. The problem is the management of the facility...or lack thereof in this case. When D1 first began in Chattanooga, it was set up to train professional level athletes and any others who wanted that level of rigor. Oh, how things have changed. Today, when you walk in during evening hours, you will likely see groups of twenty or more children being taught how to be a cheerleader or perhaps some low level workout routine or you might see some soccer or softball team doing some basic workouts, but you will not see any professional, collegiate or even high school level athletes being trained for maximum performance. It is a bit of a daycare rather than a serious athletic facility at this point. There may be as many as seventy five or a hundred children in the facility at one time....with their parents standing on the sidelines in support. And then you will see Randy's dedicated group trying to find enough space in the facility to even workout because the owner seems to kick this business to the side to accommodate the larger groups of children. I guess ultimately it really is all about the money. I get that. Now, I certainly have no problem with children receiving some type of athletic instruction. Good for them. That's great. Our schools are probably failing them in this arena, but this facility was not designed for mass training of elementary and middle school students, nor was the parking lot designed to accommodate dozens of adults who park in the lot but are not really customers themselves. This brings me to make a few points about how the facility is managed. My fellow workout friends have mentioned and even complained on several occasions about the type of music that is played on the loudspeakers, while children are present, and while others are working out. Without going in to detail, it is often very loud, the lyrics are just not suitable for children and/or young adults...or even adults in a civilized society. They are filled with sex, violence and other street language that you can probably imagine. This is what is being heard by these young people. It is simply not appropriate. The parking lot has very limited capacity. When all the children have filled the facility and their parent are there to watch, there are no more spaces to be used by actual customers. If a car is parked on the street above the facility, leading to the AMC Theaters, it will be towed according to the signs, and they are serious. The main street is not wide enough to accommodate street parking so that is not an option. The only other option is to jump a curb and park in the grass. Today it was raining heavily. My wife and I were scheduled to meet at the facility for Randy's 5:30p class. When I pulled in to the parking lot, there was not an empty parking space in the lot due to the situation I have described above. I backed up and carefully backed on to the grass to do as little damage as possible in the rain. I looked up and a gentleman was approaching me. I rolled down my window in the rain and it turned out to be the owner of D1. He advised me that he could not let me park there and told me to park on the street above, knowing full well that I would be towed. I objected. He then told me to park at Home Depot, two hundred yards away....and then walk in the pouring rain. I told him he was not being very accommodating or courteous to a regular customer. I actually told him he was running business off. He could not have cared less. He wanted to protect his grass. There are several other problems that I have observed with the overall management of the D1 facility but suffice it to say that, aside from fully recommending Randy Webb as a trainer, there is no way I could in good conscience, justify recommending the D1 facility to anyone who is serious about working out in a professional atmosphere. There are better options.