I have been a loyal member of Hydra+ for years, and today I unfortunately experienced the worst…read morecustomer service of my entire life at the Buckhead location. Jade was at the front desk when I arrived this morning and was unbelievably and unnecessarily rude to me. I had just gone in for an IV, but her abysmal attitude made me turn around and leave. She is not the type of person who meets the standards of decent customer service for a fast food service, let alone a wellness therapy provider. I would hope the owners of Hydra+ do not find it okay to speak to another human, let alone a paying customer, in such a way. I have only had positive experiences with Hydra+, but as long as Jade is with the company I will not be returning to the Buckhead location

Great people, love the results! It was a casual and welcoming environment, and I'm bringing a…read morefriend to join with me, today!

I suddenly got sciatica and after 2 cryotherapy sessions and leg decompression I've felt a…read moredifference each time. Groupon discount was great for sure but Jen is a real sweetheart! She really takes care of you! I'll definitely be back to try some other things out!

I found Restore off of Groupon and after trying them, I decided to take advantage of one of their…read morepackages. This place is exactly what the name says ... a place to get RESTORED! The staff is very professional and caring. I have referred some of my family and clients to try this place. I have tried the IV drip, Cryotherapy, Hyperbaric Oxygen Therapy, red light therapy, shoulder, leg, hip, and calf compressions, and stretching with the massage. I recommend trying everything.

Always a great experience. Started with single IVs and got a package. My experience with my nurse…read moretoday was great. Will be back!

I've been a member for quite some time, and what keeps me coming back is the consistency. The care…read moreis always professional, the staff and nurses are kind and efficient, and my visit today had me in and out in 30 minutes. The complimentary oxygen therapy and tea are thoughtful touches that make the experience even better. Grateful for a place that delivers every time.

This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

I have been coming to southern Vein and laser for about 3 years now. Always have had great…read moreservice, yes sometimes the wait is a bit long even after the appointment but the friendly service makes up for it. They offer water (STEM water) and free samples of image skincare products. I go for laser hair removal treatments and skin is fine no burns or anything. The spa is fabulous in decor. Would definitely recommend. Prices are good too.

Love this place! One stop wonder! I use to live in Buckhead and now live in Florida. We come back…read moreevery month to every other and every time I make sure to make time for my regencare visit. They do everything from my laser hair to my Botox to my hydrafacials to my boyfriends stem cells for his broken foot. They are actually the world leader in stem cell therapy! Dr. Rick has also introduced us to many treatments that we haven't even heard of that are amazingly beneficial too. The hyperbaric chamber, electromagnetic therapy and shock wave therapy. Don't worry they aren't scary, and definitely worth it!

My first time at prime IV, hydration and wellness, and I have to say this was nothing short of a…read moregreat first time experience. Cassandra and Divya were very informative, and answered all of my questions. The nurse on staff went over my medical history and eased my anxiety about needles. They offer a wide variety of IV drips and injections that you can receive either in your hip or in your arm. They also offer à la cart injections. If you just need a quick pick me up. The injections were pain-free, and very effective I left, feeling rejuvenated and energetic. I will definitely come back.

They're pushy and the place it's always empty. They will try to charge you $100 to cancel and lie…read moreabout your "contract" the service it's horrible. Tiff employee acts like she's helping you but she's very unprofessional and pushy. I can see why there begging to get clients. Now I'm disputing my unauthorized payments. Avoid this place. There's plenty of other ones where we are welcome without the pushiness. I don't see them lasting at all. oh And I almost forgot they charge consultation fee and they tell you later on not upfront and it's not even someone on site just on a camera for a quick second...the audacity then they tell you after, a joke.

Clean and cozy facility. Great staff and services. I went in for a hydration boost after a busy…read moreweekend 10/10 would recommend.

I had an amazing experiencw. From the moment I walked in, the atmosphere was calm, clean, and…read moreprofessional--exactly what I was looking for The setup is relaxing with comfortable chairs, soft lighting, while listening to soothing sounds

Harrison did a great job assessing my needs and the procedure was painless. I would recommend this…read morespa to anyone who needs this treatment. You deserve to feel your best and Hydra+ can do it.

I've been here twice and I had a really good experience. The staff were super friendly and answered…read moremy millions of questions lol. They made me super comfy during the process. I needed up buying membership.