Forget Home Depot and Lowe's, this is the place for your hardware needs. Whenever I need something…read morefor my house, this is my go-to place. First, you get greeted by someone the moment you enter the store, unlike some places that pretend not to see you or the employees are too busy talking amongst themselves to notice the customers. Second, the workers know where everything is, so all you have to do is ask the person that greets you where something is and he./she will point you to that aisle. I had an occasion where I had to find a filter for my ac. I called, gave the person the size that I needed and she actually put me on hold to check their stock. When she came back, she gave me prices for all the ones that they had in stock!!! Who does this nowadays? I mean, I had like 6 or 7 price options to choose from. Well, I decided which one I wanted based on how much I wanted to spend. Before, I let her go, I asked where the filters were located so I come go by and get some. She told me the location and even stated that if I needed help to let the front desk know and she would come help me!! Who does that nowadays? Offering to help a potentially paying customer?? Trust me, once you shop here, you will NEVER go anywhere else. I appreciate the high level customer service that they provide and the employees are friendly as well :)

Awesome service with a return. Super friendly, helpful staff. Prompt courteous phone call and very…read moreclean store.

The changes the POS system recently and made it hard to buy things from yeh store. All I want is an…read moreeasy checkout. Can't do that anymore. I will have to go to Woodcraft now. To bad because the staff here is great! Terry and Don are always nice and so is Jim.

Great service. Everyone is Very knowledgeable. Everyone is super nice. Things are well…read moreorganized. Husband loves their products too!

I still can't speak highly enough of this Ace. I've been to other locations (I'm lookin' at you,…read moreLakewood) that didn't give me anywhere near the same warm fuzzies that this location gives me. I'm in a new house and have made several trips over the last couple of months to pick up small repair supplies. My latest visit required filling a shopping list of absolutely random and unrelated fixit items. My maintenance skills stop with being able to hammer a nail (sometimes even straight and true) and my fixit items were based on the rigged solutions I had living in my head. The employee who greeted me at the door (gotta get his name next time) spent at least 20 minutes with me coming up with real-world solutions and locating every single item I needed. He even hooked me up with clothes pins and a clothes pin bag (yep, 1979 called and wants its clothes line back) so I can enjoy line-dried sheets! I also found out they offer a handyman service. That might come in handy (see what I did there, heh) when it comes time to completely replace the guts in my toilet. Even if I don't use their service, they offered to hook me up with everything I need and walk me through all the required steps so I can do it myself. I dare you to find that kind of service at Home Depot. Bottom line, if you're looking for small town customer service, pay a few extra bucks and hit up Ace Hardware. You're welcome.

I love the fact that it's an old school hardware store. They are open 365 days a year. The customer…read moreservice is outstanding. I just enjoy the neighborhood feel something that is missed compared to our big box stores like Lowe's or Home Depot! I live in the neighborhood always do my best to support small local businesses! Please do the same, it's worth every penny!

Why do I love you, Elliot's hardware? 1. You have old guys…read morewith names like Ernie and Vern who are willing to share the knowledge they have gained over the years with young whippersnappers like me. 2. Even the big boys(Lowes and Home Depot) direct me to your store if I cant find something there. 3. A selection of fastners(nuts and bolts, etc) that puts anyone else to shame. 4. Still has almost a family store feel. 5. A hardware store that has a bank inside-I love this place! Seriously if you are in Mesquite and need something for a home project or the like give Elliot's a try first- I think you will be pleasantly surprised!

This place is immaculatly organized and the employees were kind and helpful. asked me if I needed…read morehelp before I knew I needed it. not only did they have the 3/4 inch clear tubing I needed to add to my fish tank canister I couldn't locate this tubing at Home Depot or Lowe's and the other two stores are located it we're pool companies who had it way over priced. this was $.89 a foot I definitely recommend this place I loved my trip here and drove up and down each and every aisle

Great Customer Service!! & the location was beautiful inside and out as well, shelves were fully…read morestocked and the selections were affordable! My husband and I do a lot of projects around the house , so will be visiting here quite frequently. Shoutout to the Santa of Melissa , TX. You were amazing and very helpful around your store, very knowledgeable as well! We look forward to having pancakes with you with Mrs. Clause!

I stopped by Ace Hardware in Lakewood with no idea what I was doing trying to install corner bead,…read moreand the employees could not have been more helpful or kind! They took the time to explain what I needed, showed me exactly which materials to get, and even gave me some great tips on how to install it. I left feeling confident instead of clueless. It's so nice to go somewhere where people genuinely care and want to help. Highly recommend this location! The prices were also very reasonable. I haven't compared any of the items to the prices at Home Depot but it seemed fair.

We love Elliott's. The staff there is always super friendly and helpful. It is a great hardware…read morestore with a broad selection of virtually everything you need. It is well organized, and things are easy to find. Prices are great too!

The entire team at this special neighborhood store are so warm, helpful and tend to go above &…read morebeyond to ensure customers walk away satisfied. Maura is a rock star.. love this place.

I've read the reviews others have posted and don't let them keep you from using the store…read more Understand though, this is not Home Depot. I believe most that use this store like me know exactly what they need when they visit. Northern Tool does not have associates roaming the isles waiting to help like Hone Depot. If you need help just be ready to track down someone

Very clean well-stocked store! The sockets are actually my in order unlike the big box stores…read more Their brand of products is very nice. Every time I go I can walk around for hours looking at everything! It's one of my favorite stores! Staff is also very very helpful and will go out of their way to help you find something.

Stopped in to pick up some tile for shower and bathroom floor. After walking around for few min i…read morestopped young man to help me. I'm sorry to say but I cant remember his name. anyway this kid was perfect, because I was totally lost in this store. If you have ever walked around it daunting to say the least. And if your color blind like me putting color together is a nightmare. My wife was out of town and I wanted to make this shower done and over with before she returned, so time was of the essence. This kid was Johnny on the spot, in less than hour we had all the shower wall tile, shower pan, floor tile,grout chosen and ready to pay. I had been told stay away from this place because you had to pick everything and then load on dolly then load up on your truck. Well Not with this kid. Anyway this was a great experience and if I can find this kids number I will come back and put it in. Give this kid raise! Thanks for your help George Martin Dallas Bath and Glass 972 824 1100 I returned to the store today, the young man that was fantastic was Chris! sure hope you pull this man aside and put him in MGT training.

Damaged shipment was going to take 30 days to resolve and I didn't have 30 days. Manager just…read more came back and took care of the problems I was having which I really appreciate