United Mechanical

(250 reviews)

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

Again, been using Juan Pablo for 10++ years. Quick competent service on sinks and showers. Only…read moreplumber I will use !! Highly recommend

Mother Modern Plumbing, Sewer & Drain

4.5

(30 reviews)

I have an older home that seems to require more attention every year…read more Many times it has been a plumbing issue, and sadly I've always had bad luck with plumbers. NOT ANY MORE! Mother Modern Plumbing will be the only plumbing service that I'll ever call again. I had been dealing with a shower and washing machine drain stoppage for a while. All other drains were fine and nothing I tried was working to clear the blocked shower and washer drain. This experience with Mother Modern Plumbing was as perfect as it gets. The first thing I noticed when I called was a quality of true kindness.. Gabby took that call and she was great. Even with my complicated schedule this week (medical appointments) she managed to work me into their schedule. She was absolutely excellent. And each of their team members that I spoke with, also had that same quality of kindness. Just genuine NICE people. Willie came over to clear the drain problem and he's an awesome guy. He figured out immediately the best approach to get the clog out. And he showed me the images with a special camera down in the drain. He's by far the most considerate person I've ever had over here. My two dogs were especially bad and barked terrible at him.. and he remained calm, relaxed and pleasant. He even saved one of them out in the street because I had left the gate open. Not only are they great people at Mother's, but they charged less than any others that I checked. I checked a lot. The 1st plumbing company that I called required a fee just to come and look at the problem, for an estimate of what the actual job will cost.. their estimate fee was about the same as Mother's full fee was for doing the entire job, with no estimate fee charged. I LOVE Mother's Modern Plumbing.

I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

Augerpros Plumbing and Drain

4.6

(249 reviews)

Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Astar Air Conditioning, Plumbing & Electric

2.8

(44 reviews)

Expensive Replaced a small part on our heater unit. Cost…read morebetween $6.45 -$16.75 Somehow I was charged over $400. That's not ok Especially an extra charge that wasn't very clear I wasn't sure if I would be charged extra fees and unnecessary charges if I join their a yearly service contract.

Pushy sales people trying to tell us things need to be replaced that there was nothing wrong with…read more They couldnt even clean my sewer line. Then quoted $35,000 repair bill! Saying our sewer line was collapsed. Had another plumber come out the next day and he cleaned the sewer line and scoped it. Not trouble found. Nothing wrong with any of my plumbing. I would never refer anyone to this company.

CMH Plumbing Solutions

(4 reviews)

Very good and modest pricing Was on time for the job and did a fine job at it. Will hidhly…read morerecomend them. give them 5 stars ,Needed a part for the job,drove to nearest lowes and came back quickly and competed the job. Thank you

Highly recommended!!! Abraham offered me his free…read moreconsultation via phone call as he believed that my issue on my toilet was pretty minor and not necessary to spending expensive money. I was very moved on his honesty and kindness. So much appreciated. I will definitely ask him again if I need plumber next time.

DG Plumbing

Very communicative and easy to work with! Replaced my water heater and made the whole process…read moresimple. Thanks again Daniel

I want to gatekeep Daniel but that's not fair. He is honest and knowledgeable. Responds quickly and…read moreis priced very fairly. 100% recommend!

Dean's Plumbing

4.4

(122 reviews)

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

Saw these guys working on a water leak down the street and decided to use them. Now they have been…read moreto my propriety 3 times, and I still have a leak!!

Hedrick's Service Now

(10 reviews)

Ken and Chris are excellent! They're always willing to listen to ALL of your stories about your…read moreunit without trying to rush you. Yes, they can be pricey but they back everything without a doubt.

It's been four years since my (rather) bitchy review, and I've calmed down. We still use Hedrick -…read morewe have one of their service plans, so whatever issues there were in the past, they've been resolved. I would always rather use locals than nationals, so I'm glad some locals are still around.

Nicks Air Services

(303 reviews)

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Well unfortunately Nicks Air Service is gone and has been taken over by Dun-Rite which is a fairly…read morelarge company.. I needed service on my A/C unit Dun-Rite showed up with 2 service trucks and 2 Tech's /salesman they did troubleshoot it and then proceeded to show me my new system options$$$$ Sorry I like the small local guy that gave me outstanding service and a price that didn't brake the bank.. Dun-Rites technicians are nice and professional, and can't comment on their work, because none was performed..

Electrician On Call

4.6

(268 reviews)

Had an issue with a breaker that kept flipping randomly, so I scheduled an electrician to come out…read more The technician was great -- he walked me through everything he was testing and explained what he was looking for as he went. Super clear, patient, and easy to follow. He eventually tracked down the problem, which turned out to be a short causing the breaker to trip. Once he fixed it, everything worked perfectly again. Overall, solid service and really appreciated how transparent he was throughout the whole process.

Great experience - technician was clear, patient, and walked me through everything. Quickly found a…read moreshort causing the breaker issue and fixed it. Honest, transparent, and reliable service.

JC1 Excavation

(1 review)

Juan and his crew do exceptional work! I've used them twice over 8 years and they are always…read moreprompt, polite and hard-working. The best thing is the way they leave the property once the job is complete! I had new grass and had just had my flowerbeds redone and they replanted my flowers and took great care on saving the grass and replacing it! I really appreciate the way they do business! I highly recommend using them!!

From the owner: JC1 Excavation LLC has been serving the excavation needs of Dallas-Fort Worth area contractors for…read moreover 15 years. We specialize in commercial and residential excavation projects for plumbing work. Our team can handle your excavation projects for all your plumbing issues.

Supreme Water Filtration

I recently inherited a home that had a complete water conditioning system and was somewhat naïve…read moreand how to use it. I called supreme water filtration, and spoke with the owner Joseph, who couldn't be nicer. He also walked me through and educated me on the system and literally saved me money by not having the previous owner's company come out and negligently charge me money. Trust and integrity are huge in my book, and Joseph just reinforce that ideology. I would highly recommend anyone to deal with him and know that you are going to get a good honest vendor. Thanks Joseph for your help today!!

After my super pleasant experience with Joe and Tyler handling the installation I've always wanted…read moreto leave a raving review, but decided to hold off until at least a year passed to ensure the system had no issues. I had a full house water softener with a carbon filter installed, as well as an under the sink RO filter. Texas water is not the hardest water, but there is a palpable difference with a softener installed. The RO water also tastes great and everybody always compliments it, and even the picky dog guests love it. I have nothing but great things to say about Joe and his team. Their attention to detail from explaining the different systems, what it does, up to installation, and even post installation and checking in after is unmatched. I wouldn't hesitate to work with Joe and co again.

Discount Tire

3.9

(277 reviews)

Great service. I had a fussy tire that did not want to stay full. They replaced it and I was on my…read moreway. Will go back.

Had a flat and had to get my tire replaced, which went fine itself, but I was never notified the…read morecar was ready, not via phone call, text message or email (which I verified on drop off) And it had been ready for hours before I finally showed up. They got black marks all over my center console, white goo on the bottom of my steering wheel and managed to change every single little possible setting under the sun for my Air Conditioning instead of pressing the big giant "Max AC" button. I use discount tire a lot, and have visited plenty of them across the country, this was the first time I had an experience that genuinely upset me.

Penguin Insulation

(31 reviews)

Alex and his team did exactly what was expected and for a great price. 10/10 would recommendread more

The team did a great job installing new insulation. Alex was very helpful and answered all of my…read morequestions.

DFW Concrete Services

(39 reviews)

I was having issues with the expansion joints from a previous contractor, and Juan came in and…read morefixed them the best that could be done given the condition left behind. While it wasn't exactly the result we had originally hoped for, that's due to the poor workmanship of the initial contractor--not Juan's work. Juan removed the failed material, cleaned the joints properly, installed new backer rod where needed, and applied the sealant with great attention to detail. He was honest about what could realistically be accomplished without replacing the concrete. He had a quick turnaround, completed the job promptly, and left everything looking much cleaner and more professional than before. I appreciate his honesty, communication, and quality workmanship, and I would definitely recommend him to anyone needing concrete joint repair or sealing.

I needed a pathway and a few areas around my home covered with concrete slabs, so I posted a…read moreproject request on Yelp. Within 30 minutes, I received about 10 responses, but DFW Concrete Services immediately stood out from the rest. Their initial estimate was very close to the final agreed-upon price, which I appreciated because there were no surprises along the way. Juan, the owner, was easy to communicate with, arrived on-site earlier than scheduled, and completed the work on time. What impressed me most was the follow-up. Many contractors finish the job and move on, but Juan took the time to check in afterward to make sure I was completely satisfied with the work. The entire experience was professional, straightforward, and stress-free. I would definitely recommend DFW Concrete Services to anyone looking for quality concrete work

Mark Masters

4.6

(9 reviews)

I requested the replacement of a couple of breakers. Mark did a great job and explained everything…read morethat he was doing. Used quality breakers, and the labor charge was appropriate considering that he came from Dallas to Kerens to do the job. I highly recommend him.

Kinda pricey but compared to the rest of the ones I've hired to work on my house, his work…read moredefinitely is worthy of the price. Does it correctly the 1st time and even cleans up the mess he makes plus before he even thinks about leaving the site. I had to hire him to correct what other contractors had either not done because they didn't listen to what the job they were being asked to do was or didn't care to or know how to do it the right way. So, he would have much more cost effective for me had I found and hired him from the beginning!!

Tom Thumb Express

3.6

(13 reviews)

This review is solely on purchasing gas. Over the past few months, this location has become my go…read moreto for gas. Their prices are competitive and I like the fact that all their pumps tend to be in working order. Occasionally, my receipt does not print at the pump but that I am able to get one inside without much of a wait. Inside, they have the typical gas station/convenience store items available. They do a bit better when it comes to items like sandwiches, pastries, etc. as I am sure they source most of it from the Tom Thumb grocery store directly across the street. Another nice thing is unlike many other places nearby, there are never any 'undesirables' hanging around the entrance (or the gas pumps) which is a big plus. Access to this station is fairly easy as it's rare for traffic to backup in the area. Lastly, while I have never used it, they do have an air compressor available to take care of any low-tire-pressure needs.

I stood at the service desk this morning for 5 minutes until the security guard came over and asked…read moreif I had been helped. She then had a cashier page someone to come to the desk...the young lady that came sat her purse and her drink down...looked at me and proceed to walk away from the desk and do other things. she ended up on the opposite side of the store and just left me standing at the service desk. I understand it she had a task to complete but she didn't even acknowledge that I was standing there...no "I'll be with you in a second" NOTHING! I finally just left frustrated and in disbelief.

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Sarah B.

5 years ago

I just had a new ac system installed in my condo today. The team that United Mechanical sent was superb. They were knowledgeable, experienced, professional and thorough. They were a delight to work with and very polite and courteous too. I am now thoroughly enjoying my new ac! In fact, the entire process was very comfortable. The project manager was very knowledgeable and responsive to my questions and timely in sending me the estimate. They ordered the unit for me the same day, I am very satisfied with UM service and would recommend to anyone! Sarah B. read more

Tracey M.

122

7 years ago

Thanks for all your hard work this afternoon Colby and Cameron! I appreciate you turning an unpleasant day into a pleasant one super fast. The two of you were very professional and made sure the job was done right. Hopefully no more plumbing issues for a long long time. Thanks! read more

Jim W.

8 years ago

United Mechanical came out the same day to get the main AC cooling, then came back to check out the other systems. We appreciated the quick response and service. http://unitedmechanical.com/residential-service/ read more

Bian E.

7 years ago

Their team and CS is spot on, they helped me through a very simple fix and knew what they they were doing. We'll be using them for any other plumbing needs we'll ever have in the future! read more

stephen f.

10 years ago

We have used United Mechanical twice for AC and plumbing. They are professional, responsive, affordable and courteous to their customers. We will never use a different company! read more

Diane J.

1 year ago

They have always responded in a timely fashion, completed work and cleaned up. Account manager have been very helpful with options. I have used for both plumbing and HVAC. read more

Alidad K.

4 years ago

Our gas line was leaked and United Mechanical fixed it perfectly as required. I recommend to refer them for sll their plumbing work.

United Mechanical - plumbing - Updated August 2026

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(25 reviews)

Great people, from dispatcher to techs. Fixed my heater this…read moreweek. (by the way start your heater up now before it really gets cold out there) My heater was installed 5 years ago but it had a defected part, It took a couple of days to get the parts but its fixed now. I am happy with all the people from that company I was in contact especially the tech Juan(and Erik who helped him out today) Prices are reasonable. Keepers in my 'go to book' of service companies.

They ripped me off on a service call that lasted 2 minutes. Charged me $89 for the service call- No…read moreProb. What I am disgusted with is the $150 charge to install a $25 vacuum on my hose bib. What? $125 labor for 2 minutes. That is highway robbery anyway you look at it. That equates to $3,750 per hour. No skill was involved. It was a part that screwed on the faucet. I understand that I am paying for your expertise but that is ABSOLUTELY RIDICULOUS. I am removing your contact from my list of contractors. I suggest anyone who uses this company is a fool. Hooper called me and adjusted this bill. Much more fair now. Thank you. She admitted this was a mistake as she misinterpreted tech's analysis. Thank you Hooper.

Total Plumbing Service

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(16 reviews)

Definitely wouldn't recommend Total Plumbing and will never use them again. I hired them to fix a…read moregas leak on the pipe from the meter to the coupling before it goes underground. Oncor detected the leak, shut off the gas, and told me to get it repaired. Total Plumbing replaced the pipe and performed a pressure test. I mentioned that the Oncor tech said a small repair might not need a city inspection. They finished the job and told me I could call Oncor to restore service. The next morning, Oncor told me the inspection had not been done or passed. I called Total Plumbing, and they sent the same tech back out. When I asked why the inspection wasn't done the first time, he said he was relying on what I was told by Oncor. A licensed plumbing company working in Rowlett should know the city's gas inspection requirements -- not rely on second hand info from a homeowner. Because they didn't follow proper procedure, I was charged an additional $375 for a second trip to perform the inspection-related testing. This wasn't new work; it was correcting their own oversight. This raises serious concerns about their knowledge of city regulations and industry standards. They made an excuse to justify another service call and charged me for something that should have been done the first time.

Alexis Cervantez , came to do the yearly checkup that I paid for last year, he told me there are a…read morefew things that need to be taken care of, so I will talk with my B-I-L and see what we can do. Alexis , was very nice as was the workers from last year when we had to have work done last year outside.

Smith and Son Plumbing

4.4

(32 reviews)

I called to have my hot water heater checked for a noise. My heater are both under 3 years old. As…read morethey serviced my heaters they continued to find extra things wrong and the total continued to go up. They left with over $1500 in charges and never fixed the original problem! I thought since they were family owned they would not take advantage of a widow!

Arrived on time, Installed a Pro water heater much better than the big box store and builder junk,…read moreredid some of the pipes from the original build as well. Got the city permits and inspection taken care of for me too. High quality workmanship, and they stayed within their quote.

Earl's Plumbing

3.9

(18 reviews)

Fast arrival. Repaired broken water pipe in ceiling. They charged a very reasonable price.read more

I have used Earls on multiple occasions. They installed our tankless water heater and more…read morerecently helped out with a clog deep in the pipes of our kitchen sink. Both times they are quick, even adjusting their current schedule to get out quicker, and their plumbers are top notch and friendly. They even send out emails for preventative maintenance and tips on deep freezes and such based on the install they do. Highly recommend...and all local!

Pro-Service Plumbing

(24 reviews)

My hot water heater broke and leaked water back into the house. Someone suggested one of the Big…read morebox company plumbers and after hearing that they didn't have anyone who could see me that morning, I called Pro Service. Kelly was amazing. She pulled someone off a job to come make sure I had access to water since all my water was off. Johnny came within the hour and got hot water heater turned off, but left regular water on. The very next morning, Johnny was back installing a new water heater. This is the kind of service you can only get from a family run business. I'll never call the big commercial guys again.

Amazing company. Cannot believe how professional they are. From Kelly their receptionist to the…read morequality plumbers that came out. Johnny and Darrin came to our home. Took care of a clog in my pipe behind my washer. Thank you!! Highly highly recommended recommend!

BSI Plumbing Services

(10 reviews)

Say they will call you back...never do. Since Billy passed, and this business has been sold, zero…read morecustomer service!!!!!!

Did not respond to phone calls or email. This was a good plumbing company before the new owner took…read moreover.

Hammack Air Conditioning & Heating

4.4

(25 reviews)

Ryan just completed my spring aircondition He arrived on…read moretime and completed the check in a timely manner. The unit is only 3 years old, so it was just maintenance. I had previously used a company for the last check 6 months ago who said I needed additional parts which were going to cost $400 plus, which I did not buy. The unit is working well, so it does not appear those services would have been necessary. I appreciate honesty and based on the service feel that this is a company that can be trusted. It is important to me to use a trustworthy company.

Recommended ridiculous repairs that weren't needed to a long time customer. Didn't care when they…read morelost that customer's business.

Quality 1 Energy Systems Heating & Air Conditioning

(11 reviews)

Non responsive to new customers. Awoke this morning to a furnace that would not operate. Found…read morethe com oh any by a computer search. Sent an e mail request for emergency service, sent a text message requesting service and called twice getting only a recording and left a message. No response in over 4 hours. Just from curiosity called telling the phone tree existing customer and the call was answered on the second ring I hung up. That told me they obviously they are disinterested in new customers. 2/2 update. Received two calls from Daisy responding to calls from Saturday. She attempted to deny they ignored new customer calls and attempted to tell me they did not answer the existing customer line. The attempt to gaslight was amazing like I dreamed the calls Saturday. I would recommend avoiding this place at all costs.

In the past I have experienced hard sell sales reps. But not Jay. He was professional, patient and…read moreknowledgeable. He explained the the system and the size I needed for my home. He also arraigned financing on the spot and scheduled the installation within 5 days. Post installation he followed up with phone calls and left his number to call if I needed anything. If you need a new HVAC be sure to ask for Jay.

Allred Brothers Plumbing Specialties

Unbelievable experience. Great communication from the time i called until the time they showed up…read more My issue was a leaky outdoor faucet. Initially they were thinking it could range from $85 to about $200 depending on what it was. They showed up, replaced the vacuum breaker, and didnt even charge me because they said it was a quick fix and hopefully i would give them repeat business if an issue arose again. I would recommend this family business to anyone in need of plumbing. Honestly, i dont see this type of business executed anymore. Most seem to be quick money grabs with attitude. Allred Bros was the opposite and the only plumbing company i will use moving forward.

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Mondragon Mechanical Air Conditioning & Heating

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