I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Great shop with all the needs for fishing. Amazing destination especially for fly fishing. I have…read moregone many timea and they have given me great service and taught me many things. They give great prices and will kickstart all your fishing adventures. They are great to talk to and actaully care about you and your needs.

Visited this store today for a birthday gift for my partner and was greeted with kindness, honesty…read moreand overall great service! I was helped by Dan and loved how much help he was for all of my questions! I could have been in there for hours (there were so many options to choose from for everything I was looking for) and it would have felt like 30 mins. Great store, great deals, even better employees :)

There is an associate at the Salt Lake store named Steve who did a wonderful job helping me…read moreunderstand what I needed for my situation. He was very knowledgeable and friendly took the time to get to know me that's a rare situation these days. He knows the products in the store really well. Took the extra time to explain a lot of things that I didn't know took the extra time to explain things I didn't know. Great employee hopefully someone will read this and give him a raise. Sincerely Millard Hincy 206-334-4975

My husband went in to purchase a shotgun. The staff are very helpful and knowledgeable. Jaxon was…read morevery professional and got us in and out very fast. Great customer service

I ordered a suppressor through Silencer Shop, which was a huge mistake because of technical issues…read moreand zero customer service. Gunnies staff suggested how to resolve an issue with Silencer Shop, and that finally got my information to the ATF. Once that hurdle was overcome, picking up the suppressor from Gunnies was streamlined and hassle-free.

Love this place. Huge selection, and super friendly and helpful people. I'll drive down here from…read moreSalt Lake Valley to shop. Brady at the gun counter is welcome at my BBQ anytime. I like that they carry new and used firearms, and a huge selection of accessories, clothing, ammo, etc. Keep up the good work over there!

Awesome service from knowledgable staff! Best Archery shop in Utah! They have everything you need…read moreto get hunting in the backcountry and the expertise to help you fill the tag of a lifetime.

From the owner: Pro Archery Shop, Firearms, E-Bikes, Sitka Gear, PSE, Prime, Elite, Bear, Leupold Optics, Leica…read moreOptics, Eberlestock, Rambo Bikes, Bakcou Bikes, full service archery shop and e-bike shop.

Love this place. Everyone is always very helpful and knowledgeable. Also the best selection I've…read moreever seen of fly tying materials. They're not overly expensive while still carrying high quality materials and flys.

I purchased a fishing rod from them online. When I inspected the item, the reel seat was not…read morealigned with the guides and the rod was defective. I have tried multiple times to contact the supplier by email and phone to return the item but no one will respond. They said that they stand behind their products.... awful customer service. So infuriating. This is the last time I will purchase from this retailer.

These guys are very knowledgeable and helpful! Curtis the…read morehead Fishing Guide taught me how to Fly Fish about five years ago. Best investment I made in my Fly Fishing endeavor. I go in on a regular basis to purchase flies and supplies always very well stocked and the guys are helpful.

Low key, expert knowledge, very friendly staff that make you feel very welcome. Extensive supply of…read morenothing but quality gear and supplies. If you're a novice and want to start fly fishing, go check them out. If you're an experienced fly fisherman, you will want to visit the store. And their guides (McRae for us) are great.

Stopped in for a quick look and ended up walking into one of the most stocked variety of lures and…read moreterminal I've seen while visiting, great prices on high end gear that don't make you feel bad for buying! Ended up getting a little scoop on the local bass fishing, great people they have in their shop with solid advice on the what's hitting in the area. Definitely will be back next trip to Utah

Good selection. Great product knowledge. Excellent service. Looking forward to my next visit.read more

Love this place so much! Bought a pole and line there & they set everything up for it on site! I…read morecan spend hours in the camping and gifts department, always fully stocked with the best stuff! My boyfriend and his buddy came in to look at some used firearms and the Gun Vault specialist were very helpful and attentive to them. They had some CRAZY deals on bikes for club members... like basically half off!! Plus all of the other benefits for being a club member just make it so worth it, highly recommend signing up!

After being a longtime customer, this was enough for us to close our Cabela's account and stop…read moreshopping there entirely. I recently ordered ammunition online and noticed an unexpected extra charge of about $22. Mistakes happen, so I called customer service simply looking for clarification and help resolving it. Unfortunately, the experience only got worse. The representative I spoke with was dismissive and unhelpful, and when I asked to speak with a manager, the attitude was no better. At no point did anyone seem interested in actually helping or even listening. What disappointed me most wasn't the charge itself, it was the complete lack of customer care afterward. I understand large companies may not feel the impact of losing a single customer, but we still have the right to choose where we spend our money, and we won't continue supporting a company that treats customers this way. Very disappointing experience.

Terrible don't go. The rudest manager I've ever met. We were buying some items and I just asked to…read moreborrow a screwdriver in store like not taking it or anything. Guy was instantly an arrogant D. "I'll do it for you for 45 bucks" keep in mind this was going to take me all of 30 seconds to make an adjustment. They suck

I was ready to buy a new pair of Nordica Santa Ana skis, after researching on my own…read more I called Christy's Sports in Park City, Utah at 6622 N Landmark Drive, and talked to REED. He informed me that his store did not have but he would research other stores, and would call me back. When I didn't hear from him the next day, I called HIM back. He said he did find what I wanted in CO, but I would have to come in and pay in person. I went in, and found Reed, and thanked him for finding the skis. I asked about bindings and he brought out a set. He proceeded to tell me he would have the skis sent from Colorado to HIS store and then he would send the bindings and skis to me. During this entire interaction, he acted like he was "doing me a favor". He almost had an attitude of detached and "could-care-less what you do" behavior. Then I asked if there would be free shipping. He told me in a curt manner that no, he would be charging me for shipping. It was up to the store manager's discretion to decide about charging for shipping, and that free shipping was only for online purchases. Me: "So EVERY store charges shipping? Which store has the Nordicas?" Reed: "Beaver Creek" Me: OK, can we have the skis sent directly to my home from there and can I talk to the manager at Beaver Creek?" Reed agreed and called Beaver Creek. He put me on the phone with John, who was the complete opposite of Reed in terms of his tone and demeanor! He was super helpful, he said of course he will ship the skis to my home and NO shipping charges. I told him we skied in CO and he said please come to Beaver Creek and that I would love it. I told him I would see him next winter. I told Reed I would NOT be purchasing the bindings from him because of his rude attitude. As I had gotten previous help (on another visit to Christy's) from BETSY, who was absolutely helpful, knowledgeable and gracious, I walked out after telling Reed that "he could learn a thing or two about customer service from the other employees." If someone in upper management at Christy's reads this, it would benefit your company to think about weeding out bad seeds like Reed to preserve the reputation of Christy's. That was one of the worst examples of customer service I have ever encountered. Word of mouth spreads quickly.