I have always heard wonderful things about this salon but never had the chance to actually go here. Until Saturday. I went to a different salon on Thursday to get my usual highlights and fix my roots. The hairdresser that did my hair (I won't name any names) turned my hair orange and blue... and let me leave the salon like that. The woman who did my hair said she would try and fix it friday and to come back and see what they could do. When I went back, she just made it worse. I immediately called the Fisher Experience Friday after I left in a panic asking if they could help me because I had a baby shower on Sunday and could not have blue and orange hair. They booked me for the next day with Lindsey. The salon itself is extremely calm and professional. They asked me if I needed anything or wanted something to drink or eat. Everyone was so friendly. When Lindsey came over to get me she just seemed so nice and willing to help me. I explained the situation and she said we can absolutely help. She used a treatment in order to get the blue out and it also toned the orange down so much that it was almost like a honey color that actually blended. She suggested to wait about 4 weeks before putting anymore foils on it because I had just had two days of processing on my hair and it was important to keep my hair healthy. She gave me a Keratin treatment which was amazing and made my hair feel so soft and smooth. I told her she had gained a customer for life for helping so much. I am so appreciative that my hair could be fixed and how kind Lindsey was. Thank you!!! read more

I have been going to the Fisher Experience for a little over a year and seeing stylist Amy Kaufman. I would defiantly recommend Amy for highlights - I get compliments all the time on how good they look (even when I am thinking they are too grown out)! The receptionists are always really friendly and I usually leave feeling great about my hair and life in general. The only draw back is that it is a little pricey .. Haircuts for women $47 - $87 and highlights $77 and up. Also - if you have a nut allergy beware!! They are complimentary mixed nuts set out for patrons (yikes, bring your epi-pen). read more

Well, all I can say is "I had the Fisher Experience!" I had my first appt with owner Bruce to get my hair a beautiful blond. I must say he did the trick and was completely attentive to me for 4 hours! Trying to sell me products, etc... After tip and purchase of shampoo and conditioner bill was over $350! I made my second appt because i loved my color and cut. Same thing though, 4 hours and over $350 later and he had an intern/assistant do my color. Third appt made 7 weeks in advance. Get there and he is working on a new client. He greets me and sends an intern/assitant to color my hair. While sitting there he is working on the new client in the chair next to me and I have to listen to him pitch expensive products while I'm thinking he's going to make $350 on me and same or more on her during my appt! I told the assistant to wash me out immediately. He said he would have been happy to work on my hair if "I asked nicely". As far as I'm concerned, I make an appt with you and pay your prices don't insult me and pawn me off on your helpers. He is a stylist that gets his kill then moves on. Classic bate and switch. A stylist/owner only after the $$$$$. This is Braintree not Newbury. And even when I went to Newbury, no one worked on me except for the person I booked with...even the owner. read more

Bruce is a master at his craft and this is the first time I have felt safe when my stylist hands me to a colleague to apply color or blow dry. He is meticulous in his cutting and attentive to his patrons. The front desk staff is superb. They are professional and welcoming. The products used to style are explained to you so you don't get home and wonder what's what. Yes, you do get what you pay for, especially when it comes to your hair. read more

I've been going to fisher for a year and half and absolutely love Lindsay! She has always done an amazing job on my hair and listens to my needs. I go to see her every 4 weeks on Saturday. However my visit today was shocking not by Lindsay but by the front desk. My husband is a fire fighter and works odd hours so every once in a while I have to bring my daughter in with me. I make sure she's eating snacks and occupied as not to bother anyone. I know it's not ideal but it doesn't happen frequently. She usually sits in my lap the whole time and everyone there seems to adore her. Today was the 4th time she's been there in a year and half. The second time she actually got her hair cut. The first time I brought her I apologized and asked if it was ok and told it was fine. Today, when I was leaving I was told at the front desk very condescendingly by Victoria that I was putting my daughter in danger by bringing her in because there was scissors. I guess I shouldn't bring her to a restaurant because there's knifes there! I was also told it was fishers policy to not allow children. I realize policies and I follow them but shouldn't I have been told this the first time I brought her!? I was frequently asked by stylists where she was when I didn't bring her! If it's company policy wouldn't everyone know about it. I was shocked by the way I was treated. I spent way too much money there to be treated like that... You've lost a client fisher and I can't recommend to anyone. read more

Great salon experience! Purchased a livingsocial deal for a shampoo, kerastase treatment, and blow dry and loved it! I also got a glaze done. The stylist did an amazing job! read more

I loved my stylist. They were super professional, accommodating and talented. They took my hair from flat, dull and boring to va-va-voom! I am definitely going to see them again. They've got a new client for life :) I would have given my experience a 5 star except for a few things that rubbed me the wrong way while I was getting my hair done. Not twice, but THREE times, my stylists chair was taken over by another stylist and their client. This happened while I was getting my hair washed, and both times I was sitting under the dryers. So by the time we were done washing my hair and drying it, I had to just sit and wait with nothing to do while we waited for the chair to open again. I understand that weekends are a BIG business day for salons, but for their to not be enough chairs for each stylists and to have paying clients sitting there waiting made me wonder why is that person getting their haircut finished before me...especially because I was there first and all my belongings were at the station! This could have shaved 45 minutes at least off of my visit. I will try and go on the weekends again because it works best with my schedule, but if this happens again, I will have to start making arrangements (ie babysitter) so that I can go during the week. read more

I would b friendly at the front desk also if I was getting paid what they are. They really think they are on Newbury Street ( well if they where that good they would be there ),, the prices are ridicules. And what's this the more the hair dresser is in demand the more it cost, highway robbery. Didn't notice that on price list which is illegal. Just wondering ( did you have to give any monetary or gift certificates for all these RAVE reviews? All I wanted was a facial ( wax on wax off ) FOR $80.00, REALLY. I don't need any special things as I was blessed with good skin. And to that lady that was handed FOUR tip envelopes, I would have left them empty, they never finished a job why should they get tipped. NEVER AGAIN. read more

I was just charged $130 for a Cut AND COLOR and an additional $140 for a balayage treatment which for those who don't know is just free hand highlighting. When I asked what the difference was between the Color portion of the first charge and the balayage highlighting...their only answer was "well the first charge is for the darker coloring at the top and the balayage is for the highlighting at the bottom" - either I just got scammed because they ringed me up wrong or that is the most overpriced coloring I've ever gotten in my life. The cut was a trim of the dead ends and my coloring was just to reinforce pretty much what I already have so it wasn't that durastic. On top of that I received a $20 toner (for the coloring but a separate charge of course) and a $40 keratase treatment for my dead ends which I wasn't asked if I wanted even though it was an extra charge. $330 later plus tip. Probably not going back. read more

Saw Jen Griffin for a cut and style yesterday before a wedding i had to go to. She took the time to make sure it looked amazing when i left and stayed really nice all night. I looked and felt like a movie star, thanks Jen! read more

I've been going here for over a year now and seeing Kelly. Every single time she does my hair, she just does an absolutely amazing job. I had been to so many hair salons and had so many disappoints before coming here. A lot of stylists don't exactly listen to what you want, they kinda do their own thing but Kelly is able to get exactly what you want and asked for. The overall atmosphere of the place is super comfortable as well and everyone there is very welcoming. The only reason why I don't give it 5 stars is because it's very expensive but my hairstylist is totally worth it! read more

I was recommended to this salon by a friend Teresa and her daughter Kelly. I hadnt had my hair cut in a year and a half since coivid so going to a salon I was nervous. I walked in and the people who worked their were very nice . Its very open and their is a beautiful skylight. Shawna walked up to me and I sat down and she chopped off alot since it was all the way down my back and had every color in it. We chatted and she made me feel comfortable and went to do color and she took her time and I was finally blonde. We talked about the haircut and my hair was so damaged . She made sure the length was what I wanted and then I told her I trust her and that was it. After I looked in the mirror and felt younger and cuter. I think she has a magic wand hidden. She is so talented and such a sweet person and very honest which I liked. Everyone in the salon complimented me and I felt so pretty after all that time. The people are so nice that work there and everyone smiles. I got home and looked in the mirror and cried happy tears. I sent her a photo and she said I looked like a blonde bombshell . If you want an amazing experience and willing to spend money to look good couldnt recommend Shawna and the salon enough. Thanks so happy read more

I'm obsessed with this salon and Laura's service. She gives THE best head massage and my hair always comes out looking flawless. People often think my hair isn't colored when in fact it's highlighted blonde. Love that! The salon is cute too. They make sure you are comfortable with a glass of wine or a bottle of water and some trail mix. Just love it here! read more

I've been going to this place for years now and will keep coming back. I don't think they do anything special for haircuts (at least person I keep seeing) but she does a good job just a bit simple. The reason I come back is the coloring well in my case 3/4 foil. I do't like to bleach my hair but I do like to lighten my hair and I am pretty happy with how my hairdresser been doing it, so I recommend this place. The price is a little bit pricey especially for just a hair cut but foil or coloring is definitely worth it. read more

Went in with an appointment with Shawna. My hair looks great. Everyone was very attentive and nice. She colored, cut and styled my hair. She also waxed my eyebrows and they look great. Shawna is professional and I am super happy with my hair and brows! Thank you Shawna! read more

This salon is amazing! When I walked in, a polite receptionist greeted me, offered me a cold drink, and hung my coat. My stylist, Kayla, was on time, professional, and thoughtful. She asked three simple, but great questions about my hair and listened to my answers. She washed my hair, complete with a head massage, used products that *really* were excellent for my hair, and I walked away with the best haircut I've ever had! When you schedule an appointment, ask for Kayla and tell her I sent you! read more

Fisher Experience is the best. I originally came here a little over 2 years ago when, after going to another salon, my hair was RUINED and needed fixing. Kayla worked magic on it and I have been going to this salon ever since. I always see Kayla or Cora depending on who is available the day I can come in, but they are both fantastic at what they do! It is a bit pricey, but it is absolutely worth the quality service you are getting! read more

Went to the Spa at Fisher Experience Fabulous!!! Is all I have to say. I was so impressed with all my services. I thought the value was great too. read more

I just got highlights done for the first time in YEARS (been covering my grays on my own and kind of destroying my hair). I was a little nervous getting foils, but have had great haircuts at Fisher in the past. Bruce and Mike were awesome - professional and friendly - and I LOVE my new look!! I got "honey amber" foils over my brown hair after asking Bruce for advice about my coloring, and I am so happy with it. Also, I have had some bad experiences with my bangs in the past and, I don't know how Bruce did it, but with a few snips, my bangs look better than they ever have (of course honey amber highlights brighten my face right up!). I have already gotten a lot of nice comments on my hair and I would definitely recommend Fisher! read more

I was referred here by a friend several years ago. I fell in love the minute I entered the salon. Yes, the prices are on the higher end, but that's what you get for salon quality. I've never been able to find a stylist at a "cheaper" place who can do what stylists in salons can do. They are friendly, accommodating, and have great style ideas when you don't! LOVE LOVE LOVE read more

I just had my first appointment with Caryn for a cut and style. I was so pleased. She really did an amazing job. She managed to make my unruly hair look better with a blow dryer than I could with a flat iron and curling iron combined. No one has ever managed to do that. She was also very honest and considerate about the different types of colors and products that work for my hair condition. The staff was very friendly and welcoming. The salon itself is bright and clean, and they carry/use nice products. I can't wait for my next visit. read more

I'm a big fan of their pedicures, which are wonderful. It's a very relaxing environment. The parafin treatments and massages are fabulous. Great atmosphere, wonderful staff, but a bit pricey. read more

Laura is the best! Fisher Experience is my favorite salon in the area. I've been coming here for the last year and a half and plan to continue. I have dry, curly, challenging hair and Laura has done an absolutely amazing job of bringing it back to a healthier state. She blows out and flat irons my hair until it's beautifully straight. Her blowouts last almost a week. She's also a terrific colorist. Not only is she expert at these two things, but she's also warm, professional, VERY knowledgeable about products and processes, and gives her best effort every appointment. She takes time with her clients and provides an honest assessment about appropriate treatments, depending on hair type and color. A friend of mine also goes to Laura. She has a totally different color and texture than I do and she is equally happy with Laura's work. read more

After 2 years of searching for a new salon around the Boston area, I finally found it! Luan is fantastic and understands how to style and work with Asian hair. Definitely recommend this salon! read more

I have been going to Fisher Experience off and on for the past 2 years. Their coloring services are their specialty and I have recieved fantastic highlights from them several times. I had my hair done there for my wedding last year, and Robbi did a great job with an admittedly picky bride. Ali does a great job with highlights, and Karen gave me the best haircut that my curly hair has EVER seen in it's 26 year existence (no joke). The only downside to this salon is that it is pricey, but you do recieve excellent service and it has a good atmosphere. I like that I do not have to go into Boston to get a Boston-quality salon experience. read more

The lack of basic business comprehension to compute a bill, book an appointment, process a gift card. The people that answer the phone are extremely unseasoned. This salon is missing the "Experience" part of Fisher Experience. Lots of training needed here. I hope it changes. read more

Buyer, beware-overpriced, pretentious salon. Had the misfortune to have Bruce cut my hair-did not listen to my requests so now I have hideous, chopped ,unfashionable hair that will take a year to grow out. If I wanted to butcher my hair that badly, I should have cut it myself. read more

my wife has gone here 3 times and not happy with any of it . she did not get any of the things she asked for auburn color ended up being a dragon reddish purple and i cant even say what they did to her hair except make it uneven and it did not look like she cut her hair and they are way overpriced she will never go back read more

Newbury Salon prices, but not newbury quality cut. I went to Scarlet. Told her I wanted CARAMEL highlights, no red for summer. I ended up with reddish/orangey highlights (full head). I was in the salon for FOUR HOURS. I used to have a stylist in NJ who could do a haircut and a full head of highlights plus touch up my base to hide the grays in TWO hours. There is no reason why it should take four hours to do my hair. And I actually went to a salon on Newbury that was cheaper and the girl did the same thing for less money in less time. I have the swooping side bang and she literally made ONE cut to trim them and didnt even hold the hair when she did it. I trusted she knew what she was doing, but the hair did not lay right at after a week of blowdrying it, I was mad and I was going to go back to the Salon for her to fix the color and the bangs, but I just decided to wait another 8 weeks and go back to the girl on Newbury....I was very disappointed. I also cut my own bangs in my bathroom and got compliments on the bangs after I did so! read more

Very nice, clean and comfortable. Staff very friendly and accommodating. Had an amazing massage and facial with Michelle. Probably one of the best I have ever had. Would give it a 5 star but the noise level from upstairs and closing doors was too high during my session. read more

Always professional and courteous upon setting up appointments and the service is always good!

Just left my first visit at the salon. My appt was with Stephanie who was very nice, professional and gave a great head message during the shampoo. Love the haircut and the price wasn't that bad (72 plus tip minus the $20 coupon I had). I will go back again! read more

HORRIBLE EXPERIENCE!!!! I made an appointment to get my hair done for my wedding day. I got their on time, but waited over 25 minutes to get someone to do my hair (I was so shaken, angry and almost cried) since the stylist who was supposed to do my hair was busy with another customer and could care less. So finally they got me another stylist who was very sweet and did a great job filling in, but my curls fell a part by the time i got to the church. Needless to say very horrible experience!!!! read more

Had a moment today at the Fisher Experience. Got my hair cut by Bruce Fisher who not only nailed it but made me feel like a new and improved model! I have naturally curly hair which had grown out and was completely out of control. Bruce suggested I look through some pictures of short curly cuts and low and behold, I found one that would work. He really took his time to cut my curly mess in a precision way with communication throughout the haircut. Of course I booked another appointment wouldn't you? read more

I had heard about Fisher before, but today I was in need of cut and they fit me in. I honestly can't say enough about the service. Everyone was so genuinely nice and welcoming. I sat with Jenn- she is amazing. She pulled up an image after I described what I was looking for, and then gave me the perfect cut and an incredible blow out (which is tough with curly hair). I also appreciated that every time I mentioned an issue I have at home styling, she showed me a solution. I left feeling so chic! read more

I have been to Fisher experience quite a few times since moving to the area. The service there is exceptional. I have only had spa services, mostly manicures and pedicures. They are great. Christina and Michelle are the best. They are a lot of fun and very good at what you do. The pedicure itself is a great value for the money. They do every possible service to pamper your feet, electric buffing, exfoliation, parafin wax and great massage. They have a great selection of colors too from all the top nail color developers (OPI, Deborah Lippman). Please check them out. read more

I moved here from Seattle and had been going to the same salon and spa for 7 years seeing the same person who I trusted. When I lived here in Ma before moving I use to go to Giovanna's I saw Fisher Experience and decided to try them out. Have been several times for eye-brow wax CHRISTINA is awesome personable, sweet, friendly and makes you comfortable. I have not gotten my hair cut here yet but I thinking I'm going to giving it a try. Thank you Christina for being great at what you do! read more

This salon is fabulous. I haven't been to a new stylist/colorist in 7 years but since moved I needed to find a new place. I had heard great things about Scarlett so I gave it a shot...and I'm so glad I did!! She helped me pick what would look best from the few choices I had narrowed it down to, and then matched my hair to exactly what I wanted. On top of that I had my hair washed by Colleen, and had the best head massage I've ever experienced. This salon really makes you feel pampered and is extremely clean. Needless to say I will definitely be coming back! read more

Fisher is the best of the best. I have been going there for over 20 years because they provide awesome customer service, do a fabulous job with hair, makeup, and spa services. Everyone welcomes you by name right when you arrive, offers you a drink and to take your coat. The stylists are great, Scarlett has been doing my hair for years and she is the best! Have recommended Fisher to numerous friends who all love it too! read more

I moved up to MA about 3yrs ago from New York City. I was looking for a place to do my hair but i'm very picking since I have very stubborn hair and like people who know what they are doing. A friend of mine suggested Fisher Experience, i was told they had qualified, experienced stylist, I went and I have been going there ever since. The stylist are amazing, they really know what they are doing, everyone is so friendly and nice. I couldn't have gotten a better recommendation. I would definitely recommend Fisher Experience to any and everyone I know, (which I have). You get quailty work with a smile. read more