Dr. Lavine euthanized my cat, Cecil on June 18, 2026. He was very compassionate at this most…read moredifficult time. Dr. Lavine was sure to fit me into his schedule; and he arrived ahead of time on the same day I called him. He explained the process completely to me; and he did a professional job making Cecil feel as comfortable as possible during his last minutes of life. My only complaint is I had to remind him to send me a receipt for the service.

I am not someone who writes reviews, but I felt that I had to. Dr. Lavine is the most kind and…read morecompassionate veterinarian I have dealt with. I unfortunately have had to say goodbye to a number of pets over the years, and although the vets I've used before were fine and some were excellent, they do not compare to the kindness and compassion shown by Dr. Lavine. I had an elderly cat that was feral, and taking him to a vet or animal hospital was impossible. I did not want him to be scared when we had to say goodbye. I called Dr. Lavine last night and left a message, and I was called back quickly, and was able to schedule the home appointment for this morning. Though it is very sad, I was left feeling comforted that I did what was best for my cat. I would 100% recommend VetCierge and Dr. Lavine.

Dr. Lowenstein was unfortunately booked and could not come to my home to see my sick and nervous…read morecat. But that didn't stop him from spending 15 minutes on the phone with me asking questions and sharing his expertise. He even asked me to send him the cat's recent medical records, which he reviewed and then called me back with further detailed information. All this for a cat he was unable to personally treat... Dr. Lowenstein embodies deep and abiding care for our pets with no sign of the profit-first and up-selling that I've encountered at other vets. I can't picture a better, more caring, more expert vet than Dr. Lowenstein.

Dr. Lowenstein is very experienced and clearly cares about animals. He is not in a rush and truly…read moretakes the time to be helpful and made my nervous cat comfortable. He even followed up the next day to make sure my cat was feeling ok after his vaccines. This was a great choice for my cat who has carrier anxiety and a much more personable experience than the previous veterinary clinic that I was using.

Thank you, thank you, thank you!!…read more I took my 21-year-old baby Chihuahua in on Saturday without an appointment. I live in LA, so being so far from home and waking up to my dog with a swollen face was incredibly stressful. I found your clinic on Yelp, trusted my gut, and decided to come in -- and I'm so grateful I did because we truly ended up in the best hands. From the receptionist, to the nurses, to the doctor (I wish I could remember her name!) -- everyone was absolutely amazing. You were kind, professional, knowledgeable, and so caring. Thank you for squeezing us into your schedule, especially so close to closing time. It meant so much to me to see how deeply you cared for Limbo. My friend just moved here, and I already recommended your clinic to him. Anytime we are in New York with my baby, we will definitely come back to you. Thank you again so much for everything!

DON'T take your dog here if you care about their well being. That really could be the total sum of…read moremy review. I've gone back and forth over whether to write a review or not, but at the end of the day, this is about our besties, who for many of us are our children.. I wish someone had warned us about the lack of "heart" in "heart" of Chelsea, their irresponsible and incompetent care before we found ourselves in this position. On Saturday morning 1/13/24 my husband brought our dog to HOC with a fractured humerus. At first, things seemed great as they called around to find an option to get us to a hospital with a surgeon on call and recommended American Medical Center. Unfortunately, everything else that followed was unprofessional, unacceptable, and unbelievably upsetting. For whatever reason, someone at HOC told us to arrive at 4 a.m. to AMC and that his x-rays and records would be sent. At 8 p.m. I called AMC and they said they'd never heard of any individual being told by their vet (or any person) to come at 4 a.m. and couldn't understand why we were told to do that. They said that was highly irregular. At this point, we'd now lost valuable time since apparently there had been a surgeon on staff earlier and possibly could have gotten him on the schedule that day and now with it being MLK Day the following day, we'd likely not be attended to right away. They also had no X-Rays from HOC. (HOC would later put the blame on AMC, a 100-year old institution with a stellar reputation.) My husband was told at the time of the visit, "if we had questions or concerns, we should page the doctor on call and they'd be able to help. Not to worry." Awesome (in theory). After AMC said the info HOC gave us was incorrect and confusing, we called and paged the HOC doctor on call. And TWICE a person who did not identify herself called back. She had no idea who we were, what we wanted, why we were paging and after we explained everything and expressed our panic and concern, she not only provided us with no sense of security or any information of any kind at all, but she was totally dismissive, said she couldn't be of any help and hung up after less than 3 minutes with no answers. I can't imagine that was a doctor and if was shame on you. HOC's manager Jody later insisted that was the doctor we spoke to, which was even more worrisome to know that a doctor could act like a teen working the late shift at Taco Bell. Hoping the original doctor was right, we showed up at 4:30 a.m. And it was pointless. Had we gone after HOC, we could have gotten on a schedule, but instead lost a day. But I digress. our dog was taken in at that time. ... And we get told he may get surgery that day but most likely not. Later in the day the surgical team calls and said it'll probably be Monday or more likely Tuesday. WHAT!!! And we are left with a lot of questions and, being dog dads, left in anxiety-filled confusion. Here's where it goes from bad to the completely unacceptable and unconscionable. Again, we did what we were told to by the original doctor and paged the "doctor on call." A woman called back, and I explained everything. I was clearly a distressed dog dad and she literally told me "I don't know anything. I am only the person answering calls from 7 to 9. I can not be of any help. I don't have info. This isn't anything I know. Sorry. Bye." And I say this will all seriousness an no sarcasm intended, I have had more compassion, information and professionalism from the DoorDash delivery person about a food order than I did from your "on call" person over my canine child who was in an animal hospital ICU. Yet, as if it could not get any worse or more infuriating ... this morning we got a call from someone at HOC and my husband spoke to her this time. He explained everything and how we had just paid $10K and were told that the surgery could go to Tuesday or Wednesday and now and the response was, do you want me to call around to find you another hospital to go to. What the hell?! That was the sage advice and suggestion. Knowing we had now paid you $1,400, including $400+ for X-Rays that were never sent and had to be redone (essentially costing us $400), and knowing our dog was already in the ICU at AMC (where HOC suggested) and that we paid $10k, they thought having us go find a new surgical team at some other place in some other part of town, disrupt him and move in his fragile condition and pay another $10k (potentially delaying surgery further and potentially causing more damage to his injury and traumatizing him even more (not to mention the trauma we were already experiencing) was the wise, secure and sound medical advice you had to offer. We accepted years ago that choosing HOC meant paying a little more because the care was basic: shots, blood work and the occasional eye infection. I would not trust them with the care of any animal, and could never in good conscious recommend them to anyone.

We love Rivergate! Our primary doc Dr. Eve is the BEST -- she's such a thoughtful, talented, and…read morecaring veterinarian. Even our pup Daphne loves her vet visits -- every time we walk by, she stops at the front door of Rivergate and asks to go in.

So glad my friend recommended this clinic! Dr. Eve Indiviglio and the team at Rivergate Vet took…read morethe best care of my dog, he needed a dental cleaning and his teeth are so much healthier now, his breath doesn't even smell anymore! My dog has a lot of anxiety, but Dr. Indiviglio and the nurses were so patient and supportive. They even noticed some things I didn't and answered all my questions thoroughly. They helped me figure out exactly what he needed and even try out new medications. The pricing is pretty reasonable, and for the service we received, it was bargain. Thank you to Dr. Indiviglio and Rivergate Vet!

I had to make the heartbreaking decision to say good-bye to my little cat Deedles who was suffering…read morefrom kidney issues. My previous vet suddenly closed her practice and this wasn't the ideal time to deal with a stranger but I contacted Dr. Nebel, who came to our house the same day. He was warm and compassionate and held my Deedles on his lap as he helped her transition from this world to the next one. She didn't suffer a bit, and the entire process just took a few minutes, and from the comfort of our own home. I will definitely have him take care of my other cat Antonio for regular check-ups. I am heartbroken but relieved she's no longer suffering. I will be eternally grateful to Dr. Nebel.

Should have written this review years ago... better late than never…read more Dr Nebel did a house call for our Maine Coon and I can say I was so impressed. He took his time with Taj answered all of our questions. My cat was so at ease and the experience was flawless. It was such a relief not to stress our baby with going out and putting him in his carrier.

I used Dr. Fisch at the Clinton Veterinary (419 West 55th Street, NY, NY) ever since I moved to NYC…read morefour years ago. He and his staff are friendly, caring and flexible. If I called him and he was with another client, he would always call back, even on the weekends or after hours. If I needed an appointment right away due to an illness with my dog, he always made time to see me right away. My dog , a yellow Labrador mix, recently passed away after 15 and a half years. I think Dr. Fisch's care and compassion had alot to do with his longevity. I no longer have any pets but if I did, Clinton Veterinary is where I would go. I highly recommend them.

Dr. Fisch, his right hand Millie and Lucy--the first (of many) resident cats who live at the office…read morecame to Hells Kitchen on W. 52nd bet 8th & 9th over 30 years ago--When no one, with much sanity, were opening up a business. They have been a staple of Hells Kitchen and consistently kind and professional. I had a cat who was diagnosed with cancer. I appreciated that Dr. Fisch said there was not a lot that he could do and that the cat would let me know when he was ready to pass on. He suggested to take the cat home and enjoy the cat for as long as a cat was able to live a good life. Sure enough six months later the cat was very ill one morning and I (we) knew it was time. I truly appreciate it that we did not spend unnecessary money and torture the poor animal. More recently, he performed dental work on my 11-year-old schnauzer, and she came out of the dental work in amazingly good shape. I have nothing but good things to say. And I will also acknowledge that Dr. Fisch can appear to be a little bit of a curmudgeon. And there's something about that demeanor that I appreciate, respect and enjoy! Anybody who misinterprets that as being cold is not a person that has high emotional intelligence. Rock on Jeffrey Fisch + Millie‼ Thank you for staying in Hells Kitchen

I can no longer recommend this clinic after my experience with my puppy…read more I brought her in because something was clearly wrong. She was monitored for several hours, but the staff could not determine the cause of her condition. Rather than escalating the situation or providing answers, I received a call asking me to come pick her up. When I was unable to do so, she was transferred to an emergency hospital. At the ER, doctors quickly discovered a bone lodged internally that had been causing the issue. Her condition became so critical that she briefly died before the emergency team was able to revive her and save her life. To make matters worse, on a separate visit for grooming and a nail trim, unauthorized services were performed and I was presented with a bill of nearly $900. The lack of urgency surrounding my puppy's medical emergency and the unauthorized charges left me with no confidence in this practice.

My cat had a possible exposure to rodent poison and the ASPCA were unable to help me. The entire…read morestaff was so welcoming and kind. They even worked with my financial needs to make sure my sweet girl was treated in time. I'm so, so grateful for their help! ps: look for hidden rodent packets under your fridge that the landlord may have snuck under!! i missed it and it could have been fatal

Excellent - caring and competent!!! Convenient location, friendly staff. Great experience!read more

My almost 5 dog has been going here for a few years. Previously I've brought foster dogs here…read more This is a great practice you can trust them with the best care for your pet. Great front desk staff, efficiently managed place. They're not trying to bill you for everything under the sun. Subbu is very anxious pup and can be very stubborn (hard to move). Dr. Hummel initially & later Dr. Marissa Monopoli put him at ease. He is not an easy dog to win over, but their special voices and the brilliant vet techs do such a great job. We will miss Dr. Monopoli but CA and its pets are lucky to have her back. A highly qualified excellent doc and very compassionate angel!