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VEG ER for Pets

4.4 (96 reviews)
Open Open 24 hours

Services - VEG ER for Pets

Emergency pet hospital

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Recommended Reviews - VEG ER for Pets

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Mr Cat
Steven W.

LOVE the people at VEG! From the receptionist to the doctors. Both of our cats have been treated there and they got the best care. They also have an open door policy. You can visit your pet any hour of the day or night. They even offered to set up a cot if we wanted to stay overnight.

AMAZING PLACE! I had to take my dog in the middle of the night. I was so worried & they were incredibly helpful & informative. They gave me different options for treatment. I couldn't ask for more in an emergency

bernard was happy with his visit even if he doesn't look like it
Lou S.

I'm a human doctor, for what it's worth, and this was one of the best healthcare operations I've ever seen. Dr. Cha and Theresa were exceptional. I was in an exam room with my cat Bernard within 30 seconds of walking through the front door. There was complete transparency in thought process and potential costs. Considering this was around midnight on Memorial Day, having this level of talent available to your pet is a true luxury, and it wasn't appreciably more expensive than an average annual checkup with labs. Theresa showed great skill in phlebotomy and subcutaneous hydration--Bernard barely noticed the needles. My only regret is that I wish I could bring my cat to see Dr. Cha and Theresa for non-emergent visits. This urgent care gets my highest recommendation.

The x-ray!

My cat swallowed a needle and thread. It was horrifying but VEG were absolutely amazing! They got us in quickly and immediately did an xray ( wild to see a sewing needle in a cat's throat on an xray!) they sedated my sweet cat and were able to remove the needle! I was so impressed with the entire staff. Kitty is as good as new thanks to the epic care at VEG in Chelsea. We felt completely taken care of!

Cute adorable grumpy neighbor
Zoe S.

This is, without a doubt, the best vet/hospital/emergency care Place & staff I have EVER dealt with. I came here the morning after my parents dog had jumped 5 stories (70 feet) from their building during a thunderstorm. They immediately got into action. While some of the doctors prepared for treatment, another one shared that this was quite a common situation & quickly gave tips on how to avoid it in the future. I found it smart of them, as well as comforting. Informative, nonjudgmental care. They were unbelievably KIND throughout it. They let me stand next to my dog and pet him etc etc the entire time, except for when they brought him into this X Ray (I think) room, at which point they offered for me to look through the window (lol). They also could not have been sweeter -- seriously -- with my dog. They all knew his name and were familiar w his condition, from the check in staff to every vet/nurse/etc. working in the hospital. Keeping in mind that budget was a factor, they were flexible and offered multiple routes of care -- from top of the line treatment at multiple hospitals via ambulatory care, to a multi day stay with them, to finally bringing him home and intensely monitoring his symptoms & doing his treatment. I had spent 18 hours at VEG already (they never made me feel like I was in their way or anything), so I decided to bring him to my apartment. The reason I undoubtedly think VEG is the best in the world is that, after I had brought Hemmy home, I called the hospital many times to ask for their advice/insight about his progress or treatment plan. Every single person on the phone remembered him!! And they were familiar with what had happened, what his injuries were, etc.!! This includes doctors who were not even there on the day he came in. This also was seriously up to 8 WEEKS after! They were SO helpful. It was unimaginable. I asked them things like how to lift him up while bringing him up & down the stairs, what level of heart rate necessitates him coming back in again, if it was okay that he was entirely out of his environment (he came back to mine, rather than my parents, which was a completely new home for him. It is now a year later and it's HIS apartment, lol). I can't remember everything. But it was absolutely astonishing and beyond impressive how helpful, accommodating, and caring they were after Hemmy was no longer in their care. They were so beyond amazing despite only meeting us for one day -- eons better than every vet I've ever been to. I cannot thank them enough, ever. If they ever open a non-urgent care clinic, I would switch over to them in a heartbeat. They saved my dogs life, and were pillars of support throughout his healing journey. I love VEG and appreciate them with all my heart!!!

The manager called me this afternoon and says "How May I help you?" I left a detailed review and she called me, but expects me to do the work. Nope. I asked her what she knew of the review to call me. So she opens it up and reads it. Proceeds to tell me how the staff is a minority including herself and I tell her that's not the point. Of course I can see they are minorities but people of color are not a monolith and some favor white people and everyone in the world has bias, whether conscious or not. She says "so that's not the reason". I say "you don't know that" she says "you don't know that it is." I say "true but you are stating with certainty that it isn't. I'm telling what my experience was there and in the vet industry overall so please don't invalidate it by saying you know it can't be true." She thanks me for taking my call. I call back and leave the following message: "we didn't talk about the fact that, whether it was race or not, what reason they thought treating any client of any race that way was ok. And the answer is - there is no reason." SMDH. Not going back. I'll ask my main vet for another emergency hospital for my cat.

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9 months ago

super professional and empathetic staff. they took great care of my dog after he ate a gummy off the street.

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Thank you Gilbert for the 5 star review!! xo

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We hope that Bailey is feeling better. xoxo

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Page 1 of 3

Ask the Community - VEG ER for Pets

Review Highlights - VEG ER for Pets

Leland in particular was amazing--incredibly compassionate, helpful and knowledgeable.

Mentioned in 4 reviews

Read more highlights

BluePearl

BluePearl

(603 reviews)

Hell's Kitchen, Midtown West

It took me 7 months to write this review because I still don't want to believe it to be true. My…read moreFluffy passed away at this location. We had to make the hard decision to let him go. The staff went above and beyond 4 years prior to the 2024 visit we had this February. Our baby had a rare disorder called ITP which caused him to bleed out. We tried all that we could but in the end decided our baby needed to be given rest. He beat diabetes in 2023 only had it for a year. 2023 was the best year of his life till Feb 2024 took him away. REST IN PEACE OUR ORANGE MAIN COON/TABBY MIX The staff told use he was in shock from all the blood lost. We had thought he was getting better. The room they take you to euthanize is so relaxed. They have a calming effect with a little water fountain with pebbles. The rugs reminded me of when I used to do meditation as a child. Its sad but this place really felt special. We were treated with respect. I held my baby until they did the injects for him to pass. Blue pearl did a great follow up with me and offered some grief counseling. Thank you so much for helping us with our boy. They offer a great price for the services and the cremation.

I am beyond grateful to the extraordinary team at BluePearl Midtown. Dr. Kao and Dr. Wiley took…read moretruly exceptional care of my dog, Gatsby, with a level of compassion, expertise, and attentiveness that meant the world to me. I've spent much of my life working in rescue and advocating for dogs, so I don't say this lightly -- every single person we encountered at BluePearl made it clear that they genuinely care. From the medical decisions to the way they supported us emotionally, I felt that Gatsby and I were in the hands of people who were deeply committed to doing everything possible to keep him comfortable and to give him the very best care. I will always be thankful for that.

Verg

Verg

(689 reviews)

Gowanus, Park Slope

we had to take our dog to VERG Brooklyn last night because she was nauseous and vomiting blood. the…read morestaff at VERG were amazing - very friendly, caring, and helpful. They triaged Molly quickly and had us meeting with a vet within 30 minutes (this was at 11:00pm). Dr. Michalik sat on the floor with Molly, gained her trust, and helped calm her anxiety (along with my own). After treatment was over, Dr. Michalik answered all of my question and told us what to watch for when we went home. The entire staff was wonderful and animal focused. The hospital is very clean while not having that typical hospital smell, which helped with my nerves. I hope to never need emergency care for my dog again, but if I do, this is where I'm taking her.

My 18 year old cat's health was quickly deteriorating from undiagnosed heart disease. My regular…read morevet did a sonogram and found fluid on her lungs, and suggested I take her to VERG for a echocardiogram. When I arrived at VERG they quickly triaged her, took her into the clinic immediately, and put her on oxygen. After a thorough exam, Dr. Karen Li sat down with me to go over the options. At that point my cat's breathing was very labored and she had an enlarged heart. Dr. Li didn't feel the echocardiogram was necessary because all Maggie's symptoms pointed in one direction. Dr. Li carefully explained her condition and the pros and cons of our limited options. The first option we discussed might have extended her life by a few weeks, but it would have required a lot of medication and potentially a painful procedure to drain fluid, and Maggie would not be comfortable. The other option was euthanasia to give her a comfortable and compassionate end. Dr. Li supported my decision to end her life to avoid any further suffering. Dr. Li was with me through the procedure and was amazingly kind and compassionate. I was able to hold Maggie the whole time so she could feel my love. Dr. Li gave me all the time I wanted with my cat both before and after; I never felt rushed to either make a decision or have the procedure. It was a very difficult day but Dr. Li and everyone else at VERG - from the admissions desk, to the triage nurse, to the grief counselor - were exceeding professional, kind and caring. I felt that both my cat and I got the best possible service in this scenario and felt very cared for. VERG didn't suggest any additional tests or procedures, although they could have. I appreciated that. It was a heartbreaking day but Dr. Li and the entire VERG staff made it as comfortable as possible. Based on my experience I recommend and would trust VERG in an emergency situation to do the right thing and take care of a beloved pet.

Veterinary Emergency Group - VEG veterinarians in surgery

Veterinary Emergency Group

(159 reviews)

no words. They did…read moreso well during our first acute situation, so we came back when the poor guy had labored breathing, at the suggestion of our vet. Had to be fluid in lungs, seasonal allergies... it was not. It was neoplasia, everywhere. He worsened when there. Dr Pugh was as good as one could be. The family all came down, we said our goodbyes. Everything was done with utmost care and dignity.

The staff at VEG in Garden City were very comforting and caring. However, I was underwhelmed with…read moretheir treatment of my dog. I brought my dog in on a Sunday AM (my regular vet is closed on Sundays) because of severe diarrhea ( to the point of not being able to lift her hind legs) all night on Saturday. I thought they would test the stool sample (VEG told me they do not test stool samples which I later found out to be untrue) and prescribe some antibiotics but instead they did a battery of blood work and found nothing and sent me home with some probiotics. She got worse and I brought her back after a few hours, after more blood work, I was sent home with some pain meds. My dog got worse over the next 24 hours, and when I brought her to my regular vet on Monday, they tested the stool and prescribed antibiotics for Giardia. My dog was better after the first dose. The bill from VEG was astronomical and my poor dog was still in pain, unnecessarily for over 24 hours, even after going to VEG twice. I filed a complaint with a manager at VEG in Garden City and they said they would run it by the Director but I still haven't heard back. My complaint was filed on May 11, 2026. Today is May 21, 2026.

Veterinary Emergency Group - Midnight waiting to be seen

Veterinary Emergency Group

(65 reviews)

This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

VEG ER for Pets - VEG veterinarians in surgery

VEG ER for Pets

(55 reviews)

Georgetown

I definitely wouldn't say that they're terrible, but what I noticed was that apparently some of the…read moreyoung vets may lack experience. I saw 3 different vets in my time there for the same issue, they were all quick to telling me that my pet needed surgery when a different vet elsewhere stated he wasn't convinced surgery was needed. Although they were all very respectful, I can admit that, I was told that they all were not very proficient in reading the x-ray report provided by the radiologist which clearly stated it was not as urgent as they made it seem to be. I ended up not needing to do any procedure on my pet and she is now healthy. Being told that surgery was the only option then ending up not needing it left me very uncertain about the professionals there. BUT nothing personal against them, the nurses, assistants and Vets seemed very respectful and kind, it's just them being very quick to say there's a need for surgery with no other option left me uncertain with the experience of the vets in the facility as a whole.

we came here a few weeks ago with our furbaby Maci. Cant say enough good things about this…read moreplace/all staff/and our experience. We were brought in as soon as we got there. all tests/ results explained thoroughly. My girl Maci can be feistypants with people she doesnt know. She must of knew these were good people! she didnt even growl or hiss once!! They loved her, and she LOVED them!! Thank you VEG!!!

VEG ER for Pets - emergencypethospital - Updated May 2026

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