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    VEG ER for Pets

    3.4 (59 reviews)
    Open Open 24 hours

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    Benjamin is thankful
    Melissa R.

    I took my beloved 14 year old cat Benjamin to VEG last night around 11pm. He has never been sick before and I was extremely worried and emotional. I was met with kindness and respect from literally every person working last night including the security guard at the front door. I wish I had gotten everyone's name. I was able to check in online during my Uber ride to hospital and was immediately taken back to the ER. I was brought tissues and a cup of water as Benji's vitals were taken and was quickly assured his vitals were normal. Dr. Cale Toews examined Benji thoroughly and gave me several options for treatment plans and the differing costs of each plan. I did not feel rushed or persuaded towards one plan over another and he made it clear I could ask as many questions as I needed to feel comfortable. Thank you so much Dr. Toews, you were so kind and reassuring. Other thank yous: thank you so much to the woman who greeted Benji, brought me water, and settled me in the ER; thank you so much to the vet tech that administered Benji's fluids and antibiotics; thank you to the tech that took his vitals immediately and reassured me he was stable. PS: I'm surprised at the one star reviews here but recognize that being in an emergency situation with your pet is extremely difficult. While I was there last night a true emergency came in with a cat that didn't make it. The owner was rightfully distressed and defensive and the VEG team took great care in de-escalating while focusing on how to make the cat as comfortable as possible. I was very impressed.

    BabyGirl...God's sweetest Blessing to me...
    Sherrie W.

    I would like to start by thanking every single person that was present on that night. On 04/02/25 at Midnight...I was frightened...heart-broken and torn between feeling ungrateful to God for not wanting to let my Baby go and compassion to let her be in peace. The staff was skilled...kind and educational to me, in a state of confusion. BabyGirl would have been 19 on Mother's Day. I adopted her when my Mom passed. Your gentleness to her was so appreciated. To the staff...I send you nothing but thanks and Blessings. To the Doctor...please know that I will never forget those last moments with her.

    My dog Foxi

    The team and Doctor was Great! They stabilised my dog breathing issues in a seconds and he was a happy boy. Highly recommend this place !!! I was there the third time in two years and I always left with a happy face because Doctors are AMAZING there!!!!! They help each animal in a seconds which is very important for any animal at an emergency place! I Thanked the Team and All Doctors for Everything they have done to make my baby boy happy and myself as well.

    this was the fb post we responded to. Went late at night to rescue him to just be taken away by VEG and put at ACC

    If I could give a negative 5 review, I would. I am a rescuer and my friend and I rescued a very friendly orange cat 2 nights ago bc someone posted him on FB. We rushed there and managed to get him. He was extremely friendly, but hungry and dirty. We wanted to do the right thing and brought him to VEG (it was after 10pm) to scan for microchip. We had 2 rescues and several individual lined up to adopt him, but wanted to make sure he was not someone's lost pet. A front desk person got the carrier and brought to the back to scan the cat. When she came out, the cat was not with her. She informed us that bc he is microchipped, she can not give him back to us. We were shocked, but trusted the process. We said we are going to wait there till she finds out if the cat has an owner. She tried to call, but there was no answer. We asked when can we find out if the cat has an owner and if one is not found, when can we pick him up. Rayana (spelling?) said that if I leave my information, she will contact me and let me know and if no owner is found, I can come and get the cat. We walked out satisfied although very disappointed. No one called me the next day so I called and inquired about the cat. I was told in a very cold tone of voice that since I surrendered the cat, they are not giving me any information. You can imagine how I felt. I explained numerous times that I never ever agreed to surrender him and had people that wanted to adopt him and we only brought him in to scan for a chip. The woman was very rude and transferred to front desk. A person at a front desk informed me that since I surrendered the cat, there is nothing she can tell me about the animal and to check ACC in several days. I was beside myself and asked to speak to a manager, she refused. Several people called VEG on Ralph ave trying to see how we can get the cat that we rescued from the street back with no luck. They were rude and even yelled at one of the rescuers. We all are devastated and heartbroken and want our cat back. We did not rescue him from the street for him to end up at ACC where he will get sick or worth - put down. He is totally adoptable and super friendly and healthy. Please do not repeat our mistake - do not bring your animal there. They will take them away and you will not be able to follow up or find out what happened to the animal. Horrifying experience.

    My baby's bite marks the same way I came in is the same way I left
    Danielle B.

    I brought my dog in there this morning because my dog was attacked severely attacked by another dog. They did not arrogate my dog wounds. They did not drain my dog wounds. They did not clean my dog wounds. They did not even give my dog water. My husband was on the floor cleaning the wounds however they did take my money. They didn't even give my dog water. Zero sympathy zero empathy zero compassion, zero professionalism, poor communication skills, and then I also called back and I spoke with Mr. Campbell who was operations manager, and he didn't even know the name of his staff he was he gave me he gave me Nikki and IKKI he didn't even give me a full name. He gave me an abbreviation a nickname I asked for the last name and he said he did know. Then I asked for a corporate number he gave me a number that was in Westchester to another hospital front desk her name is Cassandra. She picked up the phone and help me. She gave me the medical director's name and she gave me another email which I did email and I haven't even got a response back. Please do not bring your dog here. Do not bring your dog here and I also have the videos of how they didn't even bring my dog water they didn't even administer pain medication while I was there. I asked them four times even after they took my payment. They didn't even administer pain medication please if anybody wants to see the video please contact me. I have no problem spreading this video. Do not bring your dog here. Do not bring your dog here

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    I been dealing with this vet for years he's a very good doctor only one I trust my fur baby with

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    Page 1 of 2

    Ask the Community - VEG ER for Pets

    Review Highlights - VEG ER for Pets

    Cale Toews examined Benji thoroughly and gave me several options for treatment plans and the differing costs of each plan.

    Mentioned in 2 reviews

    Read more highlights

    VERG Brooklyn

    VERG Brooklyn

    (693 reviews)

    Gowanus, Park Slope

    my pet was deathly sick, needed major surgery...took her to verg animal hospital was sure nothing…read morecould be done...did the surgery and a week later pet was good as new...verg staff and vet dr. dobney very competent and caring. was surgery expensive? yes, no problem, i am financially well off....did that help verg to give a break on cost to people not well off? yes and i think that is great...could not be happier !!

    Avoid VERG Brooklyn (196 4th Ave) at all costs!!!!!!!!! I brought my 2.5-year-old, 20-pound…read moredachshund here at night for an allergic reaction (some red rashes all over her belly). At home, we had given her a 25mg Benadryl pill to prevent a serious reaction. As soon as we arrived at the clinic, the nurses took our dog away immediately. After waiting an hour, a nurse told us our dog was okay, but according to the doctor, she needed a 50mg Benadryl injection because the pill wasn't strong enough. (Again, my dog is only 20 pounds!) We accepted it because we are not doctors. We then had to wait another 2 hours, even though NO ONE ELSE was there at that time (between 3:00 AM and 4:00 AM). The doctor finally appeared, let us go home, and said everything was fine with no follow-up or medicine needed. Back home, my dog couldn't sleep or rest; she just walked around, scratched constantly, and suffered. Slowly, her entire body filled with red, flaming hives. By 12:00 PM, we were back at VERG. They took our dog away again immediately upon arrival. We were left waiting in the dark for 1.5 hours before a doctor finally appeared. This doctor stated our dog needed a strong steroid injection and yet another 50mg Benadryl injection. We declined the Benadryl since we had pills at home. She promised that after the steroid shot, we would get our dog back and could go home. However, after paying our bill, they kept our dog separated from us in the back. I had to argue with the rude, unprofessional, and lazy staff for another 1.5 hours and finally threaten to call the police just to get my dog returned to me. The doctor eventually brought her back with the paperwork and told us she needed a 5mg Xyzal pill once a day. I bought the medicine and gave it to my dog. The next morning, her condition grew much worse. Her entire body became hot and completely covered in dark red hives. These doctors gave dangerous, high-dose adult medications that only made our small dog even sicker and completely destabilized her. Save your money and take your pets somewhere that actually cares!

    VEG ER for Pets - emergencypethospital - Updated August 2026

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