I took my 12 year old collie x Chico to Wendy at King's Road Vets as he had been off his food (very…read moreserious for him!) and extremely 'wobbly' and disorientated over the previous 12 hours. By the time I took him to the vets I was convinced that Chico had suffered a stroke and there was no recovering from this. Wendy and her team (I think Helen and Natalie were the staff on duty) could not have been more reassuring and professional. Whilst explaining everything in english (rather than medical words I can't understand) they continued to reassure Chico & calm him despite his obvious distress. I was talked through every procedure that was carried out (blood tests, urine tests and x-rays which they even showed me)and also had the costs explained to me in advance so that there were no nasty surprises at the end of his treatment. Wendy and her team were very thorough & were so patient with me during my many phonecalls asking how my boy was doing! He's back home now, and although I don't know how much longer he'll be with me, I'm confident he's in good hands and will never take him to any other vet. I've just registered both my other dogs with King's Road too. Highly recommend them. In short they really do deliver what they promise. My boy was treated with absolute respect and care, and I was kept informed at every stage.

A warm, welcoming and caring environment, We took our rabbits to the practice as they were not…read moreeating and the staff were very supportive, providing lots of help and advice.

Very reasonable vets. Only problem is there are no appointments, you have to wait in line, but the…read moreprices are good.

This is my dogs vets, no problems ever come up here, I recommend it if your best friend feels pooly…read more:)

Came to this vet for second opinion, ended up staying. My 7 year old bitch had been biting her toe…read moreoff, my original vets did not diagnose the real problem and my bitch has had to go through amputation. Dr.Silke Lindridge is a good vet, that actually cares. Excellent

What an absolute shambles of a vet practice - AVOID! Taking my cat here has caused huge amounts of…read moreunnecessary pain, distress and exorbitant fees, which all could have been avoided had I just gone to another vets. Mille Archibald did not inform me that she broke the canine tooth that she was extracting (nor that a root tip could have been left in situ) until the gum flap had necrotised and dehisced 7 days after the procedure - this goes against RCVS policy. The practice lied to me twice about having x-ray machines, again going against RCVS policy. They failed to pick up a secondary infection on 3 separate occasions. They did not refer me to a place with an x-ray machine on the first two times that I requested, which goes against RCVS policy. When I complained about this, they closed ranks and lied to me about what had happened to cover their own backs so they didn't have to refund me for poor service. Absolute despicable behaviour and am complaining to RCVS and VCMS about this.

Great vets, been using them for years…read more Part of a larger practice, so they have the resources to deal with big stuff if necessary

Excellent vets. The whole team at Willows are Professional, kind, highly skilled, knowledgeable and…read moregive a very high standard of treatment and care. The prices are competitive, although I would use this vets if they were not because of the high quality of service. Amazing place I cannot recommend highly enough.

Great vets. Competitive prices and easy to get to. Marked down for lack of parking.read more

Since my local branch of Crofts at nearby town Bedlington closed down I was referred to this…read morepractice. It is located not far from the main road running through Blyth but can be difficult to spot as it is in a primarily residential area. The best way to get there is to turn down the road opposite the bus station then take a right and it is on the left hand corner. Parking is available in the streets but there are some spaces marked 'permit holders only' and some yellow lines. The practice is on the corner of the street. There is a glass fronted window and one main wide door which provides disabled access. Inside there is a small waiting area. A hard seat alongside the window or two plastic seats near the reception desk are where you can wait. There is a noticeboard near the door with advertisments on it. There is a lot of helpful infomation regarding training classes etc. To the right there is a coffee making machine for cients. There is also a bowl of water provided for dogs. There are wall hooks where leashes are provided should you need one. The reception is usually manned by one or two staff members. The girls here are lovely and will talk to your pet as if they are human! They will even come around and stroke your animal if it is quiet inside. The dedication of the staff is obvious from the huge display of photos of animals behind the desk. I have three dogs who come here regularly and one has had a life-saving op which meant me turning up out of hours on New Years Eve. I have to say the staff are amazing, hard working and so talented. I often get a different vet every time I come here but they are all very nice. You can also choose to see a veterinary nurse too. A brilliant practice, they send me mail outs concerning the practice regularly as well as appointment reminders. They also have a new state of the art hospital for clients.

Awful vets, who are expensive and administratively incompetent. If you are insured, watch, as they…read morestate they will claim for you, however do not carry out all the work requested by the insurance company and can cost you a lot of money . There are far better and cheaper practices closer - you have been warned

Friendly, knowledgeable staff. Very clean and modern surgery. Great prices and lots of offers, such…read moreas vaccinations for life and puppy training classes.

Would not recommend. In my opinion they seem to prioritise money over welfare of your pet. Be aware…read morethat although the deals seem great at first, the medicines and products they prescribe cost more than double the recommended retail price. They give injections and medicine without discussion of price and you get a big shock at reception after your consultation. I've seen many other clients at reception gobsmacked at their prices. Everyone wants to give their pet what's best for them and we will all pay whatever for that. I just believe that vets practises like this one take full advantage of that.