I took my 12 year old collie x Chico to Wendy at King's Road Vets as he had been off his food (very…read moreserious for him!) and extremely 'wobbly' and disorientated over the previous 12 hours. By the time I took him to the vets I was convinced that Chico had suffered a stroke and there was no recovering from this. Wendy and her team (I think Helen and Natalie were the staff on duty) could not have been more reassuring and professional. Whilst explaining everything in english (rather than medical words I can't understand) they continued to reassure Chico & calm him despite his obvious distress. I was talked through every procedure that was carried out (blood tests, urine tests and x-rays which they even showed me)and also had the costs explained to me in advance so that there were no nasty surprises at the end of his treatment. Wendy and her team were very thorough & were so patient with me during my many phonecalls asking how my boy was doing! He's back home now, and although I don't know how much longer he'll be with me, I'm confident he's in good hands and will never take him to any other vet. I've just registered both my other dogs with King's Road too. Highly recommend them. In short they really do deliver what they promise. My boy was treated with absolute respect and care, and I was kept informed at every stage.

A warm, welcoming and caring environment, We took our rabbits to the practice as they were not…read moreeating and the staff were very supportive, providing lots of help and advice.

Expensive but good vets.read more

Ayers vetrinary hospital is fantastic I've been with them for over 12 years now and when my cat…read morefell out of the window and hurt her back the night before I was due to fly out on holiday with my husband they bent over backwards to ensure we had a lovely time. They arranged pick up, looked after her and then took her to the cattery when they felt she was well enough to be with my other cat, they kept and eye on her and kept me informed throughout the whole fortnight. When my second cat got hyperthyrod trouble they spotted it instantly and saved her life. I have only good things to say about them. This is a very caring well organised practice.

Friendly, knowledgeable staff. Very clean and modern surgery. Great prices and lots of offers, such…read moreas vaccinations for life and puppy training classes.

This is the vet we use after transferring from another vet…read more The staff are very friendly and will take the time to talk to you and explain options. They spend time thoroughly examining the animals and talking to them and calming them. The vet always explain to my young children what they are doing and why. A great vets with great care.

Would not recommend. In my opinion they seem to prioritise money over welfare of your pet. Be aware…read morethat although the deals seem great at first, the medicines and products they prescribe cost more than double the recommended retail price. They give injections and medicine without discussion of price and you get a big shock at reception after your consultation. I've seen many other clients at reception gobsmacked at their prices. Everyone wants to give their pet what's best for them and we will all pay whatever for that. I just believe that vets practises like this one take full advantage of that.

Came back to west way vets from another vet. I'd been with westway vets prior for 11 years and…read morecouldn't fault them.Had a new vet today.She was fantastic.Very thorough.She couldn't do enough for my dog Borris. A*****

This is a really good vets that is good because it is within walking distance to we can just walk…read moreour dog down to get his vaccinations or check ups and what not. being within walking distance means that our doggie doesnt get travel sick on the way which is a bonus. the staff are always super friendly and make the animals feel calm and relaxed. they also offer very good advice if you have a problem with a pet that doesnt need treatment. for example they gave us good tips on how to deal with our dog during the firework season. great vets and very trustworthy.

Excellent vets. The whole team at Willows are Professional, kind, highly skilled, knowledgeable and…read moregive a very high standard of treatment and care. The prices are competitive, although I would use this vets if they were not because of the high quality of service. Amazing place I cannot recommend highly enough.

Great vets. Competitive prices and easy to get to. Marked down for lack of parking.read more

This is my dogs vets, no problems ever come up here, I recommend it if your best friend feels pooly…read more:)

Came to this vet for second opinion, ended up staying. My 7 year old bitch had been biting her toe…read moreoff, my original vets did not diagnose the real problem and my bitch has had to go through amputation. Dr.Silke Lindridge is a good vet, that actually cares. Excellent

Women need to be very careful when attending the Sedgefield practice alone! I had to take my Mams…read moredog here while dog sitting as I couldn't get an appointment at her usual vet. When I arrived I fully explained her medical history and usual successful treatment which the vet quickly dismissed and ignored. He administered additional treatment without consulting me first. When I rang my mam to pay over the phone she asked why additional treatment had been required. At this point the vet became very hostile and aggressive on the phone and refused to speak to my mam anymore. After payment his behaviour towards me escalated he started shouting that he wouldn't have his skills questioned by anyone, I calmly explained this wasn't the case and he started shouting louder while gesturing and lunging towards me. At this point I left quickly as I feared for my own safety. After both myself and my mam made a formal complaint to clifton lodge about his behaviour l have not received an apology or any sort of response and my mam got a letter from them stating we should have informed them if cost was an issue which we had both already stated was not the issue, they also said 'sorry if you felt the vet was rude'. So once again clifton lodge the issue was not cost and your vet was not rude he was aggressive and I genuinely believe that he could be dangerous. Women should never feel that they are not safe to go somewhere alone and I would advise if any Women have to attend your practice they take someone with them if they are unable to go elsewhere. All this because someone simply asked about the treatment that been given to THIER dog! I can't imagine what he could potentially do to a woman who had actually 'questioned his skills'.