Women need to be very careful when attending the Sedgefield practice alone! I had to take my Mams dog here while dog sitting as I couldn't get an appointment at her usual vet. When I arrived I fully explained her medical history and usual successful treatment which the vet quickly dismissed and ignored. He administered additional treatment without consulting me first. When I rang my mam to pay over the phone she asked why additional treatment had been required. At this point the vet became very hostile and aggressive on the phone and refused to speak to my mam anymore. After payment his behaviour towards me escalated he started shouting that he wouldn't have his skills questioned by anyone, I calmly explained this wasn't the case and he started shouting louder while gesturing and lunging towards me. At this point I left quickly as I feared for my own safety. After both myself and my mam made a formal complaint to clifton lodge about his behaviour l have not received an apology or any sort of response and my mam got a letter from them stating we should have informed them if cost was an issue which we had both already stated was not the issue, they also said 'sorry if you felt the vet was rude'. So once again clifton lodge the issue was not cost and your vet was not rude he was aggressive and I genuinely believe that he could be dangerous. Women should never feel that they are not safe to go somewhere alone and I would advise if any Women have to attend your practice they take someone with them if they are unable to go elsewhere. All this because someone simply asked about the treatment that been given to THIER dog! I can't imagine what he could potentially do to a woman who had actually 'questioned his skills'. read more