As you walk into Kebir house you immediately enter the reception area but there isn't usually…read moresomeone at the front desk. The staff usually come out from a back room and are happy to answer your questions. I feel that every time I have had to leave my pets with them, they have been well cared for. The treatments are quite expensive in my opinion, but I have never been to any others so I have no other figures to compare with. Something I didn't like was that there is no separate waiting area for the different animals. When I have waited with my cat (which is stressful enough for her) we have had to wait with dogs which upset both my cat and the dogs. As this is a small practice I don't think that they would be able to accommodate a split waiting area.

Our dog and our 3 cats are all registered with this fantastic veterinary surgery. Even though we've…read moremoved around the region, we still keep them here as the benefits far outweigh the travelling. Both the Surgeons and Nurses are wonderful and even our little scared-y cat relaxes whenever she's around them. They offer brilliant advise both over the phone and in person, are never late for appointments and are open late so you don't necessarily have to take time off work to visit. The surgery is clean and hygenic so there's no worry of infection being caused by the surroundings. The prices are about standard of vets that I have visited and we have not been charged for follow-up appointments following our cats being neutered earlier in the year.

Superb service, advice and friendly staff. Would fully recommend to anyone.read more

I took my 12 year old collie x Chico to Wendy at King's Road Vets as he had been off his food (very…read moreserious for him!) and extremely 'wobbly' and disorientated over the previous 12 hours. By the time I took him to the vets I was convinced that Chico had suffered a stroke and there was no recovering from this. Wendy and her team (I think Helen and Natalie were the staff on duty) could not have been more reassuring and professional. Whilst explaining everything in english (rather than medical words I can't understand) they continued to reassure Chico & calm him despite his obvious distress. I was talked through every procedure that was carried out (blood tests, urine tests and x-rays which they even showed me)and also had the costs explained to me in advance so that there were no nasty surprises at the end of his treatment. Wendy and her team were very thorough & were so patient with me during my many phonecalls asking how my boy was doing! He's back home now, and although I don't know how much longer he'll be with me, I'm confident he's in good hands and will never take him to any other vet. I've just registered both my other dogs with King's Road too. Highly recommend them. In short they really do deliver what they promise. My boy was treated with absolute respect and care, and I was kept informed at every stage.

A warm, welcoming and caring environment, We took our rabbits to the practice as they were not…read moreeating and the staff were very supportive, providing lots of help and advice.

This is the vet we use after transferring from another vet…read more The staff are very friendly and will take the time to talk to you and explain options. They spend time thoroughly examining the animals and talking to them and calming them. The vet always explain to my young children what they are doing and why. A great vets with great care.

One of the oldest vetinary hospitals in the country the Grange was the place that was refered to in…read morethe James Herriot books as being in the big town near the little village in the dales. A place where I have taken all my pets too and always had great caring service, as much for the owners as the pets. The Vets and nurses love animals and are often as sad as the owner when there is no alternative to putting the animal out of its pain. A place where you can leave your best friends in safe hands and trust in their care.

This vets looks after my two kitties, only had to visit once when dash was unusually quiet, turns…read moreout he had a small abscess so a quick injection of antibiotics had him on his feet in no time.

Women need to be very careful when attending the Sedgefield practice alone! I had to take my Mams…read moredog here while dog sitting as I couldn't get an appointment at her usual vet. When I arrived I fully explained her medical history and usual successful treatment which the vet quickly dismissed and ignored. He administered additional treatment without consulting me first. When I rang my mam to pay over the phone she asked why additional treatment had been required. At this point the vet became very hostile and aggressive on the phone and refused to speak to my mam anymore. After payment his behaviour towards me escalated he started shouting that he wouldn't have his skills questioned by anyone, I calmly explained this wasn't the case and he started shouting louder while gesturing and lunging towards me. At this point I left quickly as I feared for my own safety. After both myself and my mam made a formal complaint to clifton lodge about his behaviour l have not received an apology or any sort of response and my mam got a letter from them stating we should have informed them if cost was an issue which we had both already stated was not the issue, they also said 'sorry if you felt the vet was rude'. So once again clifton lodge the issue was not cost and your vet was not rude he was aggressive and I genuinely believe that he could be dangerous. Women should never feel that they are not safe to go somewhere alone and I would advise if any Women have to attend your practice they take someone with them if they are unable to go elsewhere. All this because someone simply asked about the treatment that been given to THIER dog! I can't imagine what he could potentially do to a woman who had actually 'questioned his skills'.

Last night our pup needed emergency care. It was 10pm at night…read more These guys were the only vets in Scarborough that answered. Jim was calm, accurate and explained clearly what the matter was with our pup. Fantastic service.

I have just got a puppy of 8 weeks old called Harley. I took her to Swanzdale vets to get her a…read morecheck-up and to discuss, vaccinations etc. The staff were very very attentive answering all of my many questions :) Efficient and friendly and fantastic staff. Couldn't ask for better! I will be recommending this practice to everyone.