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    Maries Pet Care Services

    5.0 (2 reviews)

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    4 years ago

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    Deerness Boarding Kennels & Cattery

    Deerness Boarding Kennels & Cattery

    (8 reviews)

    we have send our George here for 10 years and they have always bent over backwards to accommodate…read moreour poorly and fussy spaniel. George was 2 when he started there and continued until he was 12. sadly through complications with his health he passed away. (nothing to do with them) I sent them a card to show our appreciation. Four stars is cause their opening times can be a little weird for our schedule.

    It has taken me quite a few weeks to pen the following review as we have been trying to process…read moreeverything that happened. We have used this kennels for many years for our lovely German Shepherd Dog Max. We have always had good experiences with the team who run the kennels. However, I feel that people need to be warned about our recent experience. We boarded Max in Deerness Kennels in April of this year (2022) When we picked him up we were told that he had been quite stressed,that he had barked a lot and that his stools had been runny. Max was in a very poor state on collection, he did not greet us and when we got him home we realised that he did indeed have a poorly tummy. We contacted our vets who advised a bland diet etc. Within 24 hours Max's condition worsened and we rushed him into the vets but unfortunately we were too late and we lost him. The vets do not know what the cause of his illness was, however had they seen him sooner ie. when he first took ill they feel there may have been something they could have done. They were shocked to know that he was boarded and that upon taking ill within the establishment they were not contacted for their professional opinion on Max's condition. I rang Deerness the day after we lost Max to let them know what had happened, in case any other dogs were poorly etc however the response I received was very cold and dismissive. This upset me more then anything, Max had been going to this kennels for years and yet the response from the owner was disappointing to say the least. This response has now lead me to leave this review to warn other users of this kennels. If you do plan to use them, insist that if your dog takes ill while in their care they contact your vet or at least give you a call for your advice. Our lovely boy Max was only 4 and was given a full bill of health by his vet only 3 months before he stayed at this establishment. To say that we are heartbroken from this whole experience is an understatement.

    Maries Pet Care Services - pet_sitting - Updated May 2026

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