Went here for a quick business breakfast on a Wednesday around 9am. Service was quick. The restaurant was quiet given the time of day. I got a meat omelet and it was good and Adequate size. read more

My group of 8 (5 adults, 3 kids) checked in ahead of time to a 5-10 minute wait. When we arrived there was no line and were told it would just be a few minutes as they were waiting for a table next to the already empty table to leave. Within 10 minutes. There are two 4-tops next to each other open, the host team sat two parties of 2 at them. After another 20+ minutes we reluctantly opted to eat outside even though it was pretty windy, after being told it would be another 20 minutes likely. The host walked us passed 3 empty but not yet bused tables all in a row. When we finally sat down and ordered, our food all came out except one frittata that arrived 18 minutes after everyone else's plates. No apology or acknowledgement of the unacceptable time lapse. Truly one of the most frustrating and unacceptable experiences because it was all mismanaged and a lack of understanding of how to operate a restaurant and how to deal with customers. read more

Reference receipt #30035. 11:11a.m. Table 26/2 on 7/24/2026 Subject: Disappointing First Experience - Poor Food and Customer Service Today, a friend treated me to breakfast at your restaurant. Unfortunately, this was my first visit, and based on my experience, it will also be my last. After being seated, I waited approximately ten minutes before anyone acknowledged me. During that time, a server, Gabrielle, walked past my table several times without so much as a greeting or an indication that she would be with us shortly. A simple acknowledgment would have gone a long way toward making us feel welcomed. When our food finally arrived, it was cold, and the bread had not been toasted as ordered. The quality of the meal only added to an already disappointing experience. Please our server did apologize for the poor service When I paid my bill and shared my concerns with the employee at the front desk, I was simply told to complete the survey on my receipt. While customer surveys are valuable, I had hoped for a more sincere response or an apology. I encourage your management team to remind all servers that every customer deserves to be acknowledged promptly, even if they cannot be served immediately. A brief greeting and assurance that someone will be with them demonstrates courtesy and professionalism. Please also remind your staff that customers are the reason any business exists. Treating people with respect, attentiveness, and appreciation is essential to earning their loyalty and repeat business. I hope you will use this feedback as an opportunity to improve the experience for future guests. read more

Pancakes were cold, the over medium eggs were dried out. The silverware was dirty, the coffee was watered down!!!! As expensive as everything is you would think extra care is being done for food and quality. Very dissapointed. Ike was a great host and I didn't want to complain so much. read more

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Ok, this is my go to first watch . My husband died and i got a boho for my birthday. I asked the young lady if I could use the bogo and take one home for work the next day, fine she said.then i finished my brunch and she brought the bill and I asked again about the bogo and she said you want it to show on the bill? I said yes and she brought me a bill with two meal but no bag. I waited like 20 minutes and said , I am sorry, I think we had some confusion , I wanted one to go, am i getting the second meal. She huffed and puffed and said yes , it's coming. So another 15 minutes and she brings the bag and i said , I am sorry to annoy you and she says, yea, no problem. so I go to the cashier and she asks how everything was and I tell her the waitress seemed to have an attitude and she says "I'm sorry to hear that" lol. Everything to day is so rehearsed and customer service is dead. This is the first time I experienced this here. I wish I had not gone , i just wanted to feel better for my birthday when i had no one to dine with . So sad. Alexa should take a customer service class ,,,but I only gave her 2.00 tip to cover the effort to carry my plate read more

First Watch - BEC - Breakfast & Brunch Near Me - Charlotte, North Carolina

Honestly. If you're looking for a good breakfast place that serves real eggs and non-pork breakfast meat options, this is it! Love the pancakes and I ordered a lemon ricotta pancake. Hubby had the chickiachanga and loved it! This is a five minute drive from home and love that it is accessible, clean, and delicious! Might be a wait on a Sunday, but it's worth it. read more

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I visited the steele creek location due to the high ratings I saw. The food was great. The server was friendly and answered all questions I had. Food and drinks did take a minute to come out however it was a busy sunday afternoon. My wait was about 45 minutes However location was clean, easy to find parking and was greeted since I walked in until the time I left. read more

First Watch - Chickichanga® and Elevated Egg Sandwich - Breakfast & Brunch Near Me - Charlotte, North Carolina

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This is the BEST First Watch in Charlotte! I've been going to First Watch for years and usually prefer the SouthPark location. After a few bad experiences at the newest location I gave this one a try. We went on a Sunday morning and were able to get a table quickly. The servers were pleasant and eager to make sure we had what we needed. I ordered my usual (the Tri-Fecta) and it was made to perfection. Even the potatoes which are usually either burnt or undercooked were perfect! Hubby tried the Floridian French Toast for the first time. We also ordered an additional slice of French toast, side order of chicken sausage and side order of potatoes. The extra side of French toast was not needed because the portion size of the Floridian FT is plenty. Our food was brought out quickly and no issues at all. Whenever I visit a First Watch from now on it will be at this location. Visited on 3/30 read more

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Enjoy their breakfasts from time to time. Like their homemade bread! They're a bit pricey, but good. Like the variety on their menu!

Delicious and huge breakfast tacos. Wanted to try the muffin of the day, which is blueberry, and I didn't have room for it after those tacos. Served with the most delicious home fries. read more

First Watch - Breakfast tacos - Breakfast & Brunch Near Me - Charlotte, North Carolina

We arrived on a Friday morning at 7:30. Seth seated us, and was attentive to our needs. The food was tasty and filling. The decor was quaint with doors hanging flat from the ceiling! Would come again. read more

I love the consistency in service, food quality and experience at First Watch. Staff is always smiling and courteous. The bathrooms are clean and the kitchen is open for inspection! So many families come through here it shows the trust they have for this location. I like to get the BLTE sandwich for breakfast, rather than the traditional breakfast items, I think it his better than some of the fancy breakfast items. The classic breakfast is my wife's goto selection and it never misses. When you order a side of bacon, you get a generous portion which makes the price reasonable. You can tell they don't cut corners here! Loving it on a New Years Day as my first meal to set the year! read more

First Watch - BLTE for breakfast - Breakfast & Brunch Near Me - Charlotte, North Carolina

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Came in with some colleagues after cheering on some of our elementary boys run in the Let Me Run 5k this morning. Waited a little longer than normal al to be greeted by our waiter and get our drink orders, but they were a little busy. Food came out fast and was delicious. Staff were friendly and welcoming. Worth the little wait time we had and allowed us time to fellowship and catch up. Definitely worth trying if you've never been. read more

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I had lunch here for the first time. I lived the choose two and can't wait to go back. The food was a good size and I could not even finish everything. I loved the salad and sandwich, and almost everything on the menu has avocado which is my favorite. They also have seasonal menus every time you come and the blueberry lemon cornbread was delicious and reminded me of a lemon poppyseed muffin read more

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Shaniece is amazing ! Her professionalism, her attitude , her smile and great service. We like it here , she makes us love it here. read more

Went on Mother's Day - this was our first time at this location. The food was tasty and our server was very attentive. Giving three stars because several things were broken/dirty. The changing table in the women's bathroom was broken , and the high chair straps were broken. Our table was dirty and so were the coffee mugs. When we asked the hostess for a fresh wipe, she acted very bothered. Not sure we'd come back to this location. read more

The service was friendly!! Food was amazing! The building is nice and cozy, it's inside a plaza with plenty parking. This place is perfect for brunch and brunch if you like to enjoy breakfast foods after 11am. I didn't see the cost of coffee on the menu and the guy told me it was included with the meal. Needless to say, I was charge 3.99. But you do get a lil pot of coffee to drink. So if you enjoy several cups of coffee with your meal, 3.99 maybe a bargain for you. If you are a half cup gal like myself with nobody to share the pot with, it will not be economical. But I did get a cup to go. Overall, everything was delicious! Even the coffee. They close at 2:30 and was shutting down around 2:10. We got there around 1. Get there in time to enjoy your meal before closing time. read more

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Food was pretty good but I would have liked to have had a mimosa with my Sunday brunch Too bad this location is dry read more

Chose to come here for last minute birthday breakfast. The first waitress assigned to us was on track to make a horrible experience for us so we took it upon ourselves to switch it up and I asked another server who was noticeably nice, smiling and happy if she would take over. Our morning went from..."let's go somewhere else" to "WOW! This is my new favorite breakfast spot." We had the pleasure of being served by Alura. She is amazing. Kind, patient, attentive, welcoming and a great improviser lol. She covered her assigned section but also catered to us sitting at the barstools making sure the cups never went empty and that we had everything we needed when the food came out and periodically after that. (*note: the bar isn't open yet but you can still sit there and be served. We did ask permission to move.) Since we had a birthday, I asked if they did anything to celebrate. It's a breakfast place so I wasn't expecting much, but Alura (on the fly) came up with the idea to bring out mini doughnuts and her and her coworker Lacey came out and sang. We vibed with the staff so much that we even met one of the chefs whose name was Levi. The service was AMAZING, the food was hot and delicious and overall we had a great time. Thank you Alura for turning the morning around for us. read more

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Our friends tried the restaurant for first time & food was decent. We had a purple haze & bene florentine. Service was nice. She made sure that we got our food on time. The restaurant is very spacious read more

First Watch - Bene florentine & purple haze - Breakfast & Brunch Near Me - Charlotte, North Carolina

Food was good but Service was horrible. Our server was Amber, we had to wave her down to get her attention each time. We sat looking at our dirty plates while we visited. When our 3rd person arrived it took her 10 mins to just come by to bring her coffee. Her breakfast came with jam & it wasn't on her plate, we asked 2 people for this jam. read more

Food was great. Server was great. Great first time experience. Nice and bright. My pick from the juice bar was yummy.

I've been to First Watch a few times but this location was new to me. I went around lunch time with a friend and we were seated immediately. This location was clean and the staff were friendly. I ordered my usual, market hash eggs over easy, a long with a blueberry pancake. The food was hot , and the wait time wasn't long at all. I would come back. read more

First Watch - Market hash - Breakfast & Brunch Near Me - Charlotte, North Carolina

Excellent food and service. The ambience is family oriented! ASK FOR ASHLEY!!! She was great! Oh, and it fills up fast on the weekends, so bring your patience. Definitely worth the wait!!! read more

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Excellent hot omelet! Delicious! They were also fast and curious with our pick up order before a tournament. Which was much appreciated!

We had a birthday brunch! The food was great! The server was extremely friendly. Her name Aroura but she was stretched really thinly. I think they needed help. She was filling take out orders and trying to manage tables. Her smile and customer service out weighed where they fell short. We had to keep reminding her to bring silverware, coffee cups, creamers and water but she did the best she could with so much that she had going on. My Eggs Benedict was over cooked because my yolk was firm like a boiled egg. My oatmeal was prepared perfectly but the rest of the guests at my table were all pleased. I'll give them another try because the restaurant was packed the entire time we were there. It was somewhat loud but full of happy customers and lots of families. read more

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This might be one of the best places for breakfast firstly the service is on point and they even helped me on ordering the food.The food was amazing like everything on my plate had something to offer I will definitely come back here for breakfast. read more

First Watch - Breakfast & Brunch Near Me - Charlotte, North Carolina

This was my first time visiting and it is a nice place to wine down and enjoy the environment. It's clean for the most part and the food is good. Thanks First Watch. read more

First Watch - The French Toast plate. I actually had the FLORIDIAN French toast and it was delicious very fulfilling & hit the spot. I will be back. - Breakfast & Brunch Near Me - Charlotte, North Carolina

This place was great for brunch! I got a pancake and the potatoes. The pancake was massive, yet perfectly cooked. The potatoes were really crispy and well seasoned. The server we had was really nice as well. I would definitely come back to try the other menu items! read more

First Watch - Pancake - Breakfast & Brunch Near Me - Charlotte, North Carolina

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In town for the weekend, and we decided on First Watch, as we're familiar w them from the chains near us in Michigan. My sister and Mom arrived right as I was leaving the airport, so I texted them my order, so the waitress (Amber), didn't have to wait on us. When I arrived I waited over 10mins before my sister was able to catch Amber's eye and flag her down so I could order a coffee. Food was brought shortly, by someone other than our waitress, and it was all good, except they forgot the jam that comes with the dish. I waited until I was nearly done with my meal (expecting that Amber would come check on us--she didn't), before finally flagging down another of the waitstaff. At this point Amber came over and asked what I needed. I requested jam, which I was then waited another five mins for, at which point I'd just given up and decided to finish my meal. I can't even think of how long it's been since I've had so inattentive and unfriendly a waitress/waiter. Aside from taking our order she did nothing, and I NEVER do this (as I was a short order cook/waitress once myself), but I didn't leave a tip. Two s are for the food experience, otherwise I'd give our overall experience a one . read more

Brand new restaurant in Steele Creek. Second time coming, food is great, but management seems lacking. On this visit I ordered the Sweet Pecan Salad. It arrived with no chicken. We asked a server (not ours) for assistance and she said she would get our server. After about 5 minutes our server came back and apologized saying there was a new cook and somehow she had missed the chicken in the photo that they generated the food from. She brought the chicken in a bowl and it made the salad. Our server was very attentive and helpful, however others just seemed to be there but not present and willing to help. Hoping this restaurant makes some employment updates soon. read more

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First Watch is a very popular breakfast and brunch spot that prides itself on fresh food, but for some reason I had never been, silly me. The modern environment and friendly service by Bhylasia made for a very pleasurable experience. For my first experience, I opted for the Traditional Breakfast which comes with 2 eggs (I got mine over med), potatoes and your choice of meat which in this case was turkey sausage. The eggs were cooked perfectly that allowed the silky yolk to slowly ooze out. The turkey sausage to my surprise were flavorful because if you know like I know, they can be quite bland. The potatoes were well seasoned with a slightly crisp exterior and soft interior. What I don't like is multi grain bread because it feels like I'm eating sand, but this bread was delicious. In fact, I wanted more but I'm trying to reduce my carb intake. Overall, a great first experience and will definitely be back in the very near future. If I had one knock on this experience, it's that it can get quite loud so keep that in mind if you're suffering from a hangover (get a delicious Bloody Mary) or wanting to have intimate conversation with your guests. read more

The breakfast is delicious. My waitress was very nice and patient with me even though the restaurant was busy. The restaurant is big and nice! I recommend it 100 % read more

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Delicious food: way better than expected. the service was friendly and prompt. Easy breezy.

My daughter eats here once a week and I occasionally dine here with her. It's her go to for good breakfast food done right in a timely manner. I enjoy the delicious food and friendly staff. But today everything was room temperature.. I will return in a few days and hopefully everything is good and "hot" as before. read more

First Watch - Belgian Waffle, chicken sausage patties and scrambled eggs - Breakfast & Brunch Near Me - Charlotte, North Carolina

Crom the outside it looks really small but once you walk in its a pretty decent size.We went around 12:30p.m and they were super busy. The waitress was super friendly and attentive. Food took a while to come out but it was definitely worth the wait. Food was delicious and prices was reasonable. I would definitely go back. P.s. There is onions in the grits..if your allergic ask for no onion. read more

First Watch - Don't mind the tomatoes on the side I don't like roasted tomatoes. - Breakfast & Brunch Near Me - Charlotte, North Carolina

We had a great experience here! Came with my large family and I for brunch during a super busy time. There was a small wait, but nothing unexpected there and there's plenty of space to hangout/wait on benches out front. Upon arrival, you can see all of the waiters/waitresses/staff calmly handling things and taking orders. Our waitress was super sweet and focused. She kept our drinks filled and handled everything beautifully. The food was so fresh tasting and yummy!! You can tell a lot of love and quality ingredients go into each dish!!!! The vitamin shots are top tier as well!!!! We had a lovely time there and plan to be back soon! read more

I ordered my food online and when I got there they told me that my order had been bumped back and it was not a ready. I had to wait an additional 30 minutes for my food which made me late for my appointment. What is the use of online ordering if it is not going to be ready read more

frittata was cold along with the cheesy grits. You couldn't even stir the grits. It was just one big lump. The only good thing in the meal was the cranberry juice and the toast. I felt for $20 and a tip I got ripped off. Their food has been going downhill. The tables were sticky, and still had condensation from other glasses sitting there it's not as clean as it used to be.I don't know what's going on. read more

I went on a weekday and it was not crowd. My friends and I had a wonderful breakfast and the food was good. Overall good experience.