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    First Out Roofing

    5.0 (10 reviews)
    Open • Open 24 hours

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    Skylight installation

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    Review Highlights - First Out Roofing

    “I called and arranged for Spencer to come out the next day to help us with some small pieces of shingles that had blown off in the recent windstorms.”

    Mentioned in 2 reviews

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    The Window Experts - Beautiful window replacement and installation

    The Window Experts

    (3 reviews)

    Eastside

    I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

    Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

    Legacy Exteriors

    Legacy Exteriors

    (22 reviews)

    I bought windows from this company back in 2011. The purchase and installation went off without a…read morehitch. According to the contract, the windows come with a life time warranty for as long as we own the house. Fast forward to 2026, one of the windows counter balances broke. I contact Legacy back in May to get the window repaired. If I understood correctly, the company was sold to the current owners. The name is the same and as far as I am concerned, if you buy the company, you honor the contracts. They balked but reluctantly agreed. Only thing is, they do not follow through. I started this in May. I have had several text conversations, everyone of which I had to initiate. I was made promises, none of which were ever kept. I finally decided to contact NT Windows (to day is Aug 12 2026) directly and have them fix it. I am out $152.00 but the window is fixed and I no longer have to deal Greg making promises that will never be kept. Moral of the story, if you have issues with this company after the fact, don't expect anything to get resolved, at least not very quickly. That is no way to run a company.

    Legacy Exteriors replaced our windows. They came in and did the measurements; described the windows…read moreand how they were made; gave us options and a quote. They took about an hour, unlike others who took 2-3 hours. We got 3 bids. Although Legacy was a little higher than another company, we chose Legacy because they said they'd move anything that needed to be moved to install the windows. Garry Sorrell kept me informed about the progress of my windows and always returned my texts. On the day of installation, The crew did an excellent job of moving furniture, removing blinds, and taking down curtains. Legacy also replaced old rotting wood around the windows where needed. When they finished, they put everything back as it was and cleaned up all the mess from the installation inside and out. They hauled away our old windows. I would recommend Legacy Exteriors to my friends and family.

    US Energy Windows & Doors

    US Energy Windows & Doors

    (4 reviews)

    John and his team installed a large 4 panel patio door in our home. The door looks great and the…read moreteam did a great job matching our wood floors, house colors and stamped concrete on the patio, but we've had problems since day one. The left patio door does not glide smoothly and is difficult to open and close. The left hand door screen arrived damaged. The only electrical outlet in the back yard they installed is not working. I give US Energy 2 stars for the job they have done thus far, but since John has become unresponsive and non-communitive for the last 6 months that is all that is warranted. If they want a better review all John has to do is follow up and do what he promised to do.

    We finally replaced our sliding glass door (single pane and probably original to our house built in…read morethe 70s) with an upgraded, beautiful Provia door from US Energy. I called around to multiple companies (3 just didn't answer or ever call back?) and US Energy came back with the best quote and value overall. They provided us multiple quotes for some different options we were weighing, and were great about working with us to make sure the door we were getting would meet our needs. Their contractors were very responsive and arrived on-time, and while we had to wait a bit longer for the door to be shipped, US Energy was also very communicative about when the door was expected to arrive and scheduled with us the very next day after it arrived for installation. The installation went smoothly, and we LOVE our new door. We'll definitely use US Energy in the future and would recommend them to anyone looking for any exterior door replacement.

    First Out Roofing - roofing - Updated October 2026

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