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    First Marshall Auto Auction

    1.1 (69 reviews)
    Open • 10:00 am - 5:00 pm

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    Scammers
    Tony L.

    Beware..... Especially if you're a foreigner. They don't discriminate. They scam everyone. One of their tricks is to have you put a down payment on a vehicle before you see it in person. They want you to rely on their photos of their vehicles, but they don't tell you that they don't show the severely damaged areas or severely rusted areas of their vehicles in their photos. They only show customers pictures of the undamaged sides of the vehicles. So don't put a down payment on their junk. If you do you will definitely regret it. Did you know that they make more money by keeping your non-refundable deposits.

    Makaylah D.

    Listen to the reviews! The cars are sold as is which means you truly get what you get. I was told not to turn the car off as i got the keys .. who says that. The car stopped 200 feet up the road and was profusely leaking gas. Their communication and professional is terrible.

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    2 years ago

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    1 year ago

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    7 months ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 2

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    Review Highlights - First Marshall Auto Auction

    “Was looking for a vehicle with low miles and a good auction .”

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    Route 6 Automax - Auto sign

    Route 6 Automax

    (15 reviews)

    This dealership is shady!!! Buyer beware. My boyfriend had…read moreno credit history and his score was 0...so he was surprised when they found a bank to finance him. After signing the contract on 11/14/19, They let us take the car home even though the financing hadn't went through yet. 4 days later they asked us to come back and sign a new contract because the bank changed the terms of the agreement. On 11/20, I put up a bad review on google. They actually got pissed and called my boyfriend to threaten him. They said that if I didn't take the bad review down and give them 5 stars, then they would take the car back. I swear that crap has to be illegal! It is now 11/21 and the financing still has not been approved yet. They are super shady and unorganized. And I didn't appreciate how long we had to wait. When you 1st walk through the door you have to wait a long time before someone even acknowledges you. I do not recommend this place and will NEVER purchase anything else from them. Also they never disclosed the body damage on the car. It had a big dent in the car plus scratches on the bumper. They claimed they knew nothing a out it and refused to fix it.

    The fact that I just had to give this company 1 star just pissed me off. Never ever buy a car from…read morehere and do not trust the mechanic either. Transmission went out with in 2 weeks of purchase car wouldn't even go in reverse. Everyone at this dealership works together to save each others behind. The lie and steal. They'll tell you to pay down payment put don't even put it towards the price of the vehicle. No one will give you a contact number for the owner, all they ever say when you ask for the owner is they have no way to contact him and he never comes in. One guy told me they don't have a owner. Beware. I would buy a car off western before I ever spend another dime here.

    Gateway Classic Cars of Chicago

    Gateway Classic Cars of Chicago

    (13 reviews)

    Nice afternoon gawking at some beautiful cars with my nephew for his birthday. I have driven on 394…read morethousands of times, but never knew this was here. Thanks to my fiance, we came across this place in the off season of the outdoor car shows. Hung out and perused the variety of cars stored here and took lots of pictures. They had coffee and water on hand with M&M's or trail mix for snacks. There are very clean restrooms here. ( this was a bonus f ok r me because we had just had a lengthy drive from the Mons tree era Jam at Allstate Areana)They have half a dozen posters to choose from if you were interested in decorating a space. Huge hit for my nephew! The staff is very engaging and cheerful. Always enjoy a quiet place to go with a shiny, elaborate, luxurious automotive scenery.

    SCAMMERS -- BE VERY CAREFUL BEFORE GIVING THIS DEALERSHIP A DEPOSIT…read more I'm sharing my experience because I would strongly encourage anyone considering purchasing a vehicle from this dealership to READ EVERY DOCUMENT CAREFULLY AND GET EVERY PROMISE IN WRITING. I inquired about a 2021 Jeep Trackhawk, and a gentleman named Steve West contacted me. From the very beginning, his approach was extremely aggressive and pushy. Almost immediately, he was pressuring me to put down a deposit so that nobody else could purchase the vehicle. I told him clearly that I wanted to come in Saturday, inspect the vehicle, take it for a test drive, and decide whether I wanted to move forward. Despite that, Steve continued texting me repeatedly, claiming that numerous people were interested in the vehicle and warning me that I would "lose my chance" if I didn't leave a deposit. I came in Saturday and was greeted by Britanni, who initially seemed professional and helpful. I was allowed to inspect the vehicle and take it for a test drive with another employee. Interestingly, during the test drive, I was told that the vehicle had been sitting on their lot since May and that there hadn't been much interest in it. That was very different from the repeated messages I had been receiving about supposedly having numerous buyers ready to purchase it. After the test drive, I told Britanni that I liked the vehicle and wanted to move forward, but that I needed financing. She told me that was completely understandable and provided me with the banks they work with. However, she also insisted that I leave a deposit and specifically represented to me that the deposit was completely refundable if there was a problem with financing. Based on that representation, I gave them the deposit. That is where the situation went downhill. I contacted all four lenders Britanni provided. None of them would finance the vehicle because the vehicle was to new and they only deal with classic cars. I was then forced to seek financing elsewhere. I contacted additional lenders, and ultimately even obtained a pre-approval from Bank of America. After submitting the required documentation, however, Bank of America ultimately declined the loan. At that point, financing had simply fallen through, exactly the situation I had been told would result in my deposit being refunded. Instead of working with me professionally, I received a rude phone call from Steve questioning whether I even had financing and once again telling me how many people were supposedly interested in the vehicle and that another customer was coming to pick it up. Today, I contacted both Britanni and Steve and explained that financing had not worked out and that I wanted my deposit returned. I sent multiple emails and received no response. I called Steve multiple times. Rather than discussing the issue professionally, he refused to take my calls, hung up, and eventually sent me a text stating that the deposit was not refundable. So let me be very clear: I was told the deposit was refundable if financing did not work out. Financing did not work out. I requested my refund. They are now refusing to return it. That is not what I consider acceptable business conduct. And this isn't simply a disagreement over whether I "changed my mind." I attempted to obtain financing through the lenders provided by the dealership and through additional lenders. The financing was not approved. I am now preserving all of the documentation, communications, financing records, deposit records, and messages related to this transaction and will be pursuing the appropriate avenues to recover the money. I am also reviewing my rights under the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505, and will be escalating the matter accordingly rather than allowing this to simply be dismissed. If a dealership tells a customer that a deposit is refundable under a specific circumstance, GET IT IN WRITING. I made the mistake of trusting a verbal representation. I won't make that mistake again. As for Steve West: your sales tactics, constant pressure, repeated "someone else is going to buy it" messages, and the way you handled this dispute were completely unnecessary. Being aggressive with a customer does not make you a better salesperson, and refusing to communicate when there is a dispute certainly doesn't make the situation look better. A dealership that has supposedly been in business for 30 years should understand that customers expect transparency, professionalism, and accountability. I would strongly recommend that anyone considering doing business here proceed with extreme caution. Do not rely on verbal promises. Get everything in writing before handing over a single dollar. My experience has been documented, and this matter isn't over.

    Montway Auto Transport - Car

    Montway Auto Transport

    (2.3k reviews)

    Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

    Our experience with Montway Auto Transport was extremely disappointing. We paid $3,229 for enclosed…read moretransport of a 2024 Porsche 911 from East Hampton, NY to Beverly Hills, CA, with an estimated 7-9-day delivery. Instead, Montway arrived with an open trailer without disclosing this beforehand, transported the vehicle to New Jersey, and left it at a facility for 8 days!!!--something we were also never told would happen. Communication throughout the process was astonishingly terrible given their reviews online. We later learned from the supervisor Lily that the original carrier had missed the pickup, yet Montway never notified us. I repeatedly requested updates and calls from supervisors that never came. The supervisor Lily ultimately acknowledged that mistakes had been made and that we had been misled regarding both the transportation arrangements and delivery timeframe. She also acknowledged that she was going to do everything in her power to assist in a refund, but the vehicle would need to be delivered first; which made zero sense. The vehicle was finally delivered on September 14, nearly three weeks after booking. After delivery, Lily with Montway told us she was working on a 50% refund, despite everything that occurred. They ultimately did not issue even that refund; their offer $100 credit..... and we declined. Lily said, it was the best they could do... The best thing THEY could have done was do the right thing considering the mistake after mistake after mistake they made. Between the undisclosed open transport and storage, significant delays, lack of communication, misleading information, and failure to honor even their proposed partial refund, this was a horrible and unacceptable experience. I would not trust Montway with a high-value vehicle EVER again.

    First Marshall Auto Auction - carauctions - Updated October 2026

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