What took me so long! Finally, I moved to the other bank in town (Institution for Savings) and what a difference in service and customer care.
Was a long time customer. It's my impression that the leadership doesn't know how to retain clients.
Front line people are all very nice. It's not the people in the front line. They do the best they can. read more
tried to get simple email adress from them they refused to
comply i did get reasonably irate at their refusal to provide my ability to
do my business through just email for some reason they refused
they ended up closing my account and told me i had no recourse
for fraudulant charges go anywhere else read more
I love that the ATM in Newburyport goes by $5, but I am getting so annoyed that they do system updates on weekends, so you can't get on-line to check your account and every time you get to remember your pass word, they make you change it. read more
First Ipswich Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. We deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. First Ipswich Bank makes it easy for customers to access our services in person or via our Mobile, Online and Telephone Banking systems, as well as virtually any ATM worldwide. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.
History
Established in 1892.
First Ipswich Bank began as The First National Bank of Ipswich on July 25, 1892 in downtown Ipswich.
The building in which the Commercial Lending team resides was once the town's theater and bowling alley.
In the late 1980's the Bank purchased the theater and converted it to office space.
In 1989 the two buildings were connected with the breezeway.
First Ipswich Bancorp, Inc. and the First National Bank of Ipswich merged with Brookline Bancorp, Inc. on March 1, 2011.
In June 2012, The First National Bank of Ipswich was converted from a national bank to a Massachusetts state chartered trust company. In accordance with the charter change, the Bank changed its name to First Ipswich Bank.
In 2017 the Bank will celebrate its 125th anniversary.
