I have been a customer for two years now with John E Ward. Eric is extremely nice and a straight…read moreshooter, unlike most insurance agencies that try to pull one on you to make more money. Eric is always looking out for my best interest in choosing a policy that is affordable and also one that makes sense for me. I felt the need to write this review after being extremely surprised from seeing a 1 star review. I highly recommend them.

They're great at cashing your checks, but if you call with a question its nothing but sass and…read morecondescension you'll be dealing with... They sent me a bill by mistake and when I called to ask why, all they had was a disrespectful tone waiting for me. Really not cool.

I just got back from the bank. It was not very busy, but I had to wait a few minutes for the girl…read morein front of me to finish with her transaction. I made a deposit, which went surprisingly quick. The teller that waited on me was very quick and efficient. Really nice bank.

These guys are great at the union Square location. Tony has been very helpful. I would give these…read moreguys six stars on a scale of five. I think I found the right bank.

This is for the East BOSTON Savings Bank in Union Square at 37 Union Sq, Somerville, MA 02143…read more The best thing about this bank is it is very easy to find. If you are in Union Square, with a 360° spin, you will see it jutting out pointing to the center of Union Square. The bad thing with this bank is there is a glitch when opening a new account. When you open a new checking account, you are given pages and pages of documents and printouts. So many sheets of paper, they give you a bank folder to help you carry them all. The problem is not one of the documents they give you display your address, phone number, SS number, employer or email address. This means that any bank worker can enter in any information under your name and you will never know it until something goes wrong. This is exactly what happened to me. The bank worker opened an account under my name, but put someone else's email address, so someone else received my account welcome to online banking. The person receiving the bank's new account welcome email phoned the main office of East Boston Savings Bank to report a possible scam, then an online banking specialist from East Boston Savings Bank called me to identify who I really was. The online specialist was very smart and helpful, but really, a local branch worker should not have the power to create accounts making up any information they want with the customer unable to know that it happened. Of the thick stack of papers printed out when making a new account, there needs to be one sheet of paper that shows the customer what personal information was entered by the bank worker in their name. Of course I wanted to change my password, but the first day an account is created it appears that changing your password at home is not allowed. The online system gives an error message saying that the limit for changing your password has been reached for the day. But I was able to change my password the next day without problem. One other issue that is very small is when opening the account, I asked very clearly to have monthly statements via postal mail. I told the bank worker the reason for this. I was very clear. But my account was created with online statements selected. My suggestion if you open an account at East Boston Savings Bank is to deposit only a small amount of money and let it stay their a long time for your safety.

My bank since 2009 and this is the branch we opened our accounts in and use for 99% of all…read moretransactions. It is a convenient location and the traffic light is a great help getting in and out from busy Route 38/Main Street. Whether at the drive-up or inside counter, the staff is always professional and friendly and treat you like you are a valued customer. We appreciate the bank's conservative approach to handling money and that they are local. A good array of services and we like their high-interest savings as a place to 'park' a combination emergency/major projects/dreams fund away from the volatility of 'Wall St'

My local bank when I lived in Tewksbury and I still maintain an account here. They still charge…read morechecking fees but have agreeable customer service.

Totally the best bank...I can bring my dog in they have all kinds of freebies..and the tellers are…read moreall so much fun!! A bank is a bank but I enjoy talking with the staff at this one!

The tellers there are wonderful, helpful and professional. However, the mgr, Sheryl, did not…read moreimpress me. I deposited a large amount of checks that were fairly high. TD put the checks on hold, which they legally can do and I have no problem with. I met with Sheryl yo see how long the hold woukd be. She pulled-up my account and told me she could see the checks were deposited, cleared and I had spent the money. No matter how I attempted to explain to her and basic math would have shown that I had not spent the money. I left frustrated and feeling belittled, called customer service and they were able to quickly see the money eas in fact just on hold, not spent and gave me a date of availability. The CS agent called her while I was on hold explained the situation to her and still claimed I had spent the money.

My wife and began using an insurance agency over 20 years ago to insure our home in Medford, a…read morevacation home in Maine, our two cars, and an umbrella policy for the unexpected liability. A neighbor of ours worked for this agency, they were able to write insurance in Maine, and we got great service, well-written high-quality policies, and great pricing. Our neighbor moved to a different agency that could not write insurance in Maine, but for many years, we were happy with this company. In 2019 this company was purchased by a huge insurance company (the highest valuation of a private insurance brokerage). You would think that a company of this size would hire talented people and be able to offer great pricing from high quality carriers, but this definitely wasn't the case for us. Every year since 2019 we were less and less happy because we needed to ask them to get better quotes each year. They would send us renewals with huge increases, never check with other carriers, tell us the increases were "normal," and when pressed, find us better pricing. I work for a large healthcare provider and can get a group discount on insurance and had to use this as leverage several times. This year the increases we saw on our renewals from our old broker were the worst we have ever seen. All of our polices renew at the end of July, so I contacted our former broker on June 20th because she hadn't done anything about the increases. I went back and forth with her for three weeks and got nowhere. I mentioned my frustration to a close friend who lives in Winchester and owns two homes and about five multiple family income properties, and he told me that about a year ago he had moved all of his polices to Corso insurance (Dave Corso), saved a substantial amount of money, and obtained better policies. I contacted Dave to see if he could help us, and he absolutely did. Dave proved very quickly that he is extraordinarily good at what he does; enjoys it; is an excellent communicator; is an awesome teacher; is completely honest; that he is a gentleman, and a really nice guy. I told Dave right off the bat that I wasn't going to work with my former broker, and even as he found mistake after mistake in our coverage, he never said a bad word about them. Dave spent a tremendous amount of time going through our four policies line-by-line with us explaining what each endorsement was, why we did or didn't need it, and which level of coverage was appropriate for us. Dave even figured out that one of the ways our former broker "saved us money" (over $300) in 2022 was by dropping our earthquake coverage without telling us. Our home in Maine is very near recent earthquake activity. Our home Medford was built in 1900 and has horsehair plaster walls and ceilings, and even a small earthquake could have us living in a dust bowl, so it matters. A lot. Dave kept our umbrella policy with the same carrier, and the price stayed the same. Across the two home polices and the auto policy, Dave saved us $1,661 ($553/policy), and now we have better insurance, and we understand our policies! We are very grateful to Dave Corso, and we highly recommend Corso Insurance!

Conveniently located in downtown Salisbury and off Route 1, although, getting into bank can…read moresometimes be a bit of a challenge depending on traffic. The inside lobby is huge and the staff are always friendly and helpful. The drive-thru is convenient with enough space to turn into, along with an exterior ATM booth.

I just had the most enjoyable time spent at a bank. I went into this branch to get a replacement…read moredebit card because mine was comprised. That was caught by the bank as well. At any rate, I couldn't wait for it to be mailed, so into the bank I go. Everyone in this branch was super friendly, helpful, and professional. They knew and greeted regular patrons by name. I had to wait a bit for my card, but had a lovely conversation with Brooke while I was there. It didn't seem so long. Good job, Cambridge Savings. I may give you all of my B of A business.