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First Hand Experience

5.0 (2 reviews)
ModerateMassage
Closed 11:00 am - 9:00 pm

By appointment only

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1 year ago

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12 years ago

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Healing Touch Iyashi

Healing Touch Iyashi

(279 reviews)

$$

The staff is so kind and welcoming!…read more I really enjoyed the massage services here. Clean, spacious, pleasant and relaxing. Prices are reasonable and I feel you get what you pay for. Recommend booking in advance!

Disappointing experience. Service started off well. I booked…read morea 2-hour "Iyashi Signature Full Body Massage" online. Upon arrival, I was greeted and seated in the waiting area with my feet in a tub of warm water--plain water, no scents or additives. I didn't think much of it. I was given a sheet to mark my preferences: pressure level, areas to focus on, and what I did not want. I selected medium pressure, clearly marked NO stretching, and indicated focus areas on the body diagram: neck and shoulders, low back, quads, calves, and feet. I also chose the stress-relief aroma, though I never smelled any aroma during the service. Once called in, I used the restroom and was guided to a private room. The first therapist, a woman, was wonderful--attentive, good pressure, and responsive when I asked for adjustments. She started with a massage over the sheet and then added oil for my back. The first half of the service was genuinely great. Then, midway through, I heard the door open and quiet rustling. No one said anything, and I immediately felt a different pair of hands. A moment later, a male voice spoke, which surprised me because no one informed me of a therapist switch. I don't mind male therapists, but a heads-up is the bare minimum. Despite me clearly marking NO stretching, he grabbed my arms and pulled them backward while I was face down. I said "ow, please put me down." He continued stretching me in a way that felt rough and careless. When he lifted my arms, my bare chest also lifted, and he was positioned directly in front of me, which made me feel extremely exposed. When he finally put me down, I decided to just let the moment slide instead of escalating it. The rest of his portion felt rushed and inattentive--he barely addressed the areas I marked (especially neck and shoulders), mostly rustling through my hair. The foot massage was okay, but he dropped my legs down abruptly afterward. He also broke my hair clip, threw it away without asking, and didn't apologize. When I checked out, I told the front desk girl I was unsatisfied. She told me I should have spoken up during the service--except there was clearly a language barrier, and the situation made it hard to advocate for myself in the moment. I also mentioned the broken hair clip, and for that, she offered a 5% discount. Can't say I'd return. The first lady was great, though I didn't catch her name. Unfortunately, the bald male therapist completely ruined what started as a promising experience.

The Art of Touch Therapeutic Massage Center - Art gallery and sitting area

The Art of Touch Therapeutic Massage Center

(333 reviews)

$$$

Midtown

Maurice and Ren did an absolutely astounding job with the couples massages! Maurice worked hard for…read moresure, I am typically in a pretty fair amount of pain daily at this point and high pressure helps relieve that, and Maurice did some things no one else has done before, and they really helped my arm and lower back feel better. My girlfriend loved her massage from Ren. Facility was clean and quiet and relaxing. Highly recommended! J.Ja

I'm writing an update to my 2020 review because I gave the spa an opportunity to address this…read moreconcern directly before posting publicly. In January, I took the time to write a thoughtful and professional message and electronically send it. When I arrived for my February appointment, I realized I had not received a response. I printed the message and hand-delivered it to the staff. One staff member verbally acknowledged, "Yeah, we received it." Now, as I prepare for my March appointment, I still have not received any response. As noted in my original review, I have been a loyal customer since 2020 and schedule my appointments for the entire year in advance. My massage therapy journey began in college after a physician referral, and it has remained an important part of my wellness routine ever since. I value my relationship with my massage therapist just as I value relationships with my physicians and hairstylists. Jordan knows my body well, and I feel comfortable in his care. To be clear, this review does not reflect the majority of the staff. Many are consistently kind and professional, such as Amour. This feedback is directed toward the staff who appear dismissive and unwilling to provide a professional response to reasonable customer feedback. While booking my 2026 monthly appointments, I noticed yet another price increase. The 90-minute deep tissue massage increased from $155 to $180 -- approximately a 16% increase. I did not request any price adjustment or special accommodation. I simply scheduled a 60-minute deep tissue massage at the current $140 rate. My only request was that the spa consider announcing annual price increases in advance. In the past, staff have called to acknowledge feedback, which I appreciated. I expected the same professional courtesy this time. I am not asking for the owner to contact me -- simply a professional acknowledgment. This seems reasonable considering the spa regularly sends emails and newsletters with other announcements. A former employee mentioned the spa has been under new management since I began coming in 2020. If expecting basic communication and professionalism is unrealistic, then perhaps my loyalty as a long-standing customer is also being taken for granted. Supporting a business should never feel like your voice is dismissed and doesn't matter.

Massage Etoile

Massage Etoile

(47 reviews)

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On a week night, decided to book a Couples Getaway Package. We love wellness, self care and just…read moredisrupting the week with a massage treatment. This location is very tranquil - a big departure from the busy street outside. The waterfall wall creates a nice sound effect that drowns out the horns and traffic. This is also the view from the foot massage area. The therapists ask your pressure level (light, medium, sports) and they provide robes if you're not dressed for the foot soak and massage afterwards. The foot massage comes with bottled water and a piece of candy. Then we made it to our massage room that included two beds and a large whirlpool tub. Fresh rose petals were everywhere creating a great ambiance. The two therapists come in and get to work. The oil they use is generous and they cover the back & front. Lastly, a 30 minute soak in the whirlpool that's cozy for 2. You also get a glass of champagne. Truly a getaway experience! Parking is free out front. The costs is comparable for 140 minutes service for two people. I would come back and recommend it for friends & lovers.

Stopped by on a Friday because my boyfriend surprised me with a couples massage at the Howell Mill…read morelocation of Massage Etoile, and we had such a great experience! From the moment we arrived, we were warmly welcomed and guided through the check-in process, including selecting the focus areas for our one-hour massage. Since I spend a lot of time standing, I requested extra attention on my legs, calves, and back, and they absolutely delivered! The massage was relaxing, thorough, and exactly what I needed. The space was clean, calming, and we felt completely comfortable and safe throughout the experience. To top it all off, we walked out to glasses of champagne and chocolates, which was such a nice touch. We left feeling refreshed and relaxed and will definitely be back soon, hopefully to check out one of their new locations!

Lenox Massage & Spa

Lenox Massage & Spa

(127 reviews)

$$

Buckhead

One of the more affordable places for a massage, they offered a $140 couples massage that we did on…read morea weekday for 60 mins. Parking is a bit hard because the plaza itself is just extremely busy. They have additional parking on a hill that looks like a far walk but there are stairs that make it a lot easier. It's a no frills place, not super fancy. The room we were in was small but not super cramped with 2 massage tables. They really do a good full body starting with you laying on your stomach. They do your back, shoulders, neck, legs as well as a hot stone. Warning because they didn't tell us: the hot stones after being on your back on top of a cloth is then used to rub your legs and back/shoulders. And it was still hot lol. After that they flip you over and do your scalp, arms, legs and some pressure points on the face. They gave us a small water bottle on the way out. Everyone was very friendly! I recommend calling in advance for a reservation and paying in cash if you don't want that credit card fee that they charge (like 3%?). And if you prefer someone strong, tell them that when you make the reservation.

This place is right down the street from me. I have been coming here for about 2 years now. They…read moreare also very affordable. 90 minute massage was only $90 before tax and tip. Parking lot can be difficult to get into during Brunch hours. I got there a little late because it took 10 minutes to get into the parking lot. They got to me immediately. The massage can be a little random. Be sure to tell them the type of massage you want. If not, they will give you whatever they feel like. Sometimes it is a pleasant surprise and other times it can be disappointing. This place never asks what type of massage you want. They ask for the length of time and they always massage the full time but they wing the type of massage. I got a mixture of everything. Hot stones, deep tissue, and Swedish. Still a good experience but I have experienced better.

First Hand Experience - massage - Updated May 2026

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