Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

I contracted with John Ray & Sons to replace the oil tank in my basement and the work was completed…read moreon November 11, 2024. In early April of 2025 I noticed that a patch of lawn was dead, and when I smelled the dirt it smelled of oil. Bags containing absorbant material from the old oil tank had been placed on that spot. I first called the offices at John Ray & Sons on 4/3/2025 to resolve this issue. Since then I have had two no-call, no-show appointments. Two unanswered e-mails, and I have made several phone calls to their office. Eventually someone came out to resolve the issue on 5/2/2025. The solution was to remove as much dead grass as could be removed with a rake and spread grass seed over the area. The grass seed did not germinate in the oil contaminated soil. I contacted John Ray and Sons again on 5/20/2025 and was told that neither one of the customer service reps I had been communicating with were available. 48 hours later I still have not heard from either of them.

WhileThey do not have certified propane people there on the weekend, I have had great service for…read moreall other business! They do not take Apple Pay in the store, but you can order on your phone for "in store pick up" and it went perfectly!

I had no problems at this UHaul, but I didn't need anything complicated either. I just needed a…read morepickup truck for five hours to bring home materials from Lowes. Worst part was that I reserved it for 7:00, but couldn't get it at 7:00 because there was someone there before me right when they opened. Still had to return it by 12:00, though. Although it was only my fourth or fifth time ever driving something larger than a compact car, I had no trouble with the pickup. It was in good condition, and was glad to have the air conditioning on a hot day. Returning it was hassle-free. They sell cardboard boxes inside the building, but in what I thought was a nice touch, there was a drop-off area for used boxes people could leave or take for free. It was empty, but still.

I guess these reviews explain my experience today. These people need to inspect my tank to deliver…read moreoil? Are you out of your mind? I don't give a shit what is okay or not okay w my tank, but to deny me oil delivery because I negate your bullshit is bullshit. I just wanted your oil, not your asshole opinion on what I may need.

We called Main-Care to obtain an estimate to have our our tanks removed, properly disposed of and…read morereplaced. The technician scheduled for mid-afternoon showed up at 11:30 AM - fortunately I was home. He sent me a contract the same day asking for "Payment In Full" prior to even scheduling the work. LOL! As if I would sign a contract & pay several thousand dollars for a one day job before it's even scheduled, let alone anyone showing up to actually do the work. No wonder they have so many bad reviews.

Rude and horrendous customer service. Purchased an item on Friday and tested the item once. The…read moreproduct was sub-par, and wanted to return it. Manager was rude and wouldn't return the item. Unacceptable behavior.

Weird staff and just not the greatest service. They definitely look high thats for sure and its all…read moremen running the place..need a women cashier or something because they arent kind at all. Hate leaving bad reviews but honestly just dont like the energy walking into this place. Only go in here if its last minute.

A few years ago this was a great company. They changed to some kind of new software or system…read morechange and automatic is always messed up. Fortunately I will be moving soon, and so happy I will not have to deal with this company any longer.

I help manage my in laws oil and propane account. everyone at G.A. Bove is helpful, kind, in…read moreformative. Needed some emergency work done, Bove fixed it within hours. This is a company that works with their customers. I have read some of the negative reviews and it is easy to see how people are unprepared, under funded, and lacking commons sense And wonder why they have a problem. Would have given Bove 10 stars if it were possible.

Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the…read morecommunity.

When I first became involved with this company, I liked them a lot. But just under 3 years later…read morewhen I sold my house, I saw a very different side of them. I wanted them to pick up their tank that I had been paying $81 per quarter for. They continued to charge me the $81 even though I asked them to pick up their tank because I had apparently agreed to lease the tank from them for 3 full years. Oh well, I guess that's my fault for not reading the fine print when I started buying propane from them. Then, when I asked if they would be refunding me for the unused propane in the tank, they said no. When I objected they again said that provision was also in the lease agreement. So my advice to folks is, don't buy the "we are family" balcony they give you when you sign up and review everything with a fine tooth comb BEFORE you sign anything.

Long Energy came with the house when I moved to the VOK. Generally happy with service, but…read moreyesterday I woke to no heat, no hot water, no display in the on demand propane fueled hot water heater and it needed parts. Part came in from the manufacturers this afternoon and at 7:20pm I have heat and hot water before the temperature plummets again. Long Energy customer service is excellent, the products good, and their prices fair. A big thank you to Sean and all of the folks who make this company great!

Very rude customer service rep named Matt. I am purchasing a home privately and called to get a…read morequote for propane, and because the house I am purchasing does not show in Google that its for sale he refused to give me pricing. Not very good business practice. I will not be calling back as he suggested, "when I move in."

After trying 2 local companies, someone referred me to Galway Co-op. I've been with them for over…read more7 years and have referred 11 of my friends and clients who have been nothing but thrilled over the prices and reliability of our propane.

Delivery service, they use ferrellgas , who is unreliable for delivery, they won't delivery for…read moreweeks after you prepay for fuel, then they don't fill your tank even when they have your money on account, not anyway to do business!!!

This shop is rather close to where I live so it is the one I use most often. Their ice cream is my…read moreabsolute favorite. And the people working there are always nice and polite. Never had a bad experience there.

Absolutely downright rude and disgusting to their vendors. The manager deserves to be fired. One of…read morethe vendors was trying to be polite but this guy kept degrading him. I will not be stopping there ever again. The don't deserve to even be open with the attitude they give their vendors.

Hooray for good coffee, we stopped here to gas up the truck that would be towing the boat and then…read morewe got ourselves some fresh coffee. Awesome. Service was friendly, the coffee was delicious and we were on our way in a jiffy. [Review 11503 overall, 1283 of 2019.]

3 words: PEANUT. BUTTER. PANDEMONIUM. Best ice cream ever!…read moreDon't sleep on that stuff, folks!