1/5 stars -- Completely different arrangement and disappointing customer service…read more I paid $285.10 total expecting the elegant, soft-toned Premium arrangement shown on their website. What was delivered looked substantially different and was dominated by 10 bright pink tulips, completely changing the overall color balance and aesthetic of the design I selected. When I contacted the florist, Neli explained that tulips were present in the back of the original design. A few tulip buds are barely visible in the background of the website photo, but they are clearly not a dominant feature. In the delivered arrangement, they became one of the main visual elements. Instead of addressing the design mismatch, I received an itemized explanation of how expensive the flowers were and was told they "cannot afford to refund orders." Their own substitution policy says the style and theme will be preserved. In my experience, they were not. I'm attaching the website photo and the delivered arrangement so customers can judge for themselves. If you expect the arrangement you choose online to reasonably resemble what is delivered, I would look elsewhere. , , Update in response to the owner's reply: Neli, your reply completely misses the point. I didn't pay $285 for a hidden "treasure hunt" of expensive flowers buried under a wall of heavy, fully opened pink tulips that completely changed the design and color palette. If a same-day order requires such a significant change to the overall aesthetic of the arrangement, a professional florist should contact the customer first and ask for approval rather than simply making the substitution. And yes, your suggestion that I explore other florists is one piece of advice I will definitely follow. Future customers can decide for themselves whether this level of substitution and customer service is acceptable to them.

Love my arrangement. I wanted an arrangement that had an English countryside look and got exactly…read morethat. I ordered on Valentine's Day for a birthday and even though they were really busy, they were very accommodating.

I cannot recommend Adam and Henry's Place enough! Adam was absolutely wonderful to work with for…read moreour wedding flowers. I gave him high-level direction--just a few colors I liked and a description of my dress, and completely trusted his creativity. He exceeded my expectations in every way. Adam is truly an expert in his field. My bouquet was stunning, and the flowers for our reception were exactly what I had hoped for. People are STILL talking about my bouquet and our flowers, and I received so many compliments throughout our wedding day. Adam is kind, professional, creative, and incredibly easy to work with. His pricing is also very reasonable, which was such a pleasant surprise. His schedule was accommodating, and everyone on his staff was incredibly sweet, helpful, and wonderful to work with. I felt completely confident putting my flowers in Adam's hands, and I am so glad I did. He brought his own creativity and expertise to our wedding and created something even more beautiful than I could have envisioned myself. I would absolutely recommend Henry's Place to anyone looking for a florist. We are so grateful to Adam and his team for making our wedding day even more beautiful!

Adam and his team never fail to put together amazing arrangements for my special friends and…read moreoccasions. Thank you!!!! Roberta

Gabriele provided the flower displays for our silver wedding anniversary. She came round to my home…read morebeforehand to understand my tastes and get a feel for the surroundings. I wanted something eclectic and contemporary, and she produced the most breathtaking, stunning displays that far surpassed my high expectations. Amazing blend of colors, unusual shapes mixed in with tone and taste - stunning stuff. The displays were a focal point for the renewal of vows ceremony and a private meal for close friends in my home, and absolutely transformed the space into something otherworldly. Exactly what I wanted. I cannot recommend Gabriele's work highly enough.

Colorful events did my wedding & I cannot believe what an amazing job they did! The center pieces…read morewere exactly what I wanted & made the room feel so special. They also did the trellis that I got married in front of & my bouquet (and wedding party's flowers) which were fantastic. I still get compliments on my wedding day flowers! Highly recommended if you want a stress free experience!

Wow, the flowers were spectacular! The smile on my…read moredaughter's face melted my heart, I haven't proper words to describe just how happy she was at how beautiful they were. I absolutely recommend Ah Sam Floral! Thank you for making the experience with my order & delivery & results, to be beyond expectations.

Overall, the job just felt really really really rushed…read more 1. Placed an order the day before and call them afterward to confirm the order and the time. I showed up at the exact time, but the florist just started working on it. It was done last minute and it was about 35 minutes late. 2. The flowers I got didn't match the picture as advertised. Florist went on to say that the picture on the site is for a premium, but nowhere in the fine line says that. Some of these flowers are old and really unorganized.

this is my go to shop when I would like a special floral gift...today I went in for birthday…read moreflowers for my best gal pal and I couldn't have been more pleased. The friendly doodle named Harvey is an added bonus.

My mom and my family have ordered flowers from San Mateo, on special occasions, for the past 20…read moreyears. Recently, they oversaw a beautiful arrangement for a good friend's memorial. She doesn't have a YELP account but asked me to leave a review from the entire family. I know I had to do it. They are so talented, gracious, and truly take the time to make the arrangements unique. The funeral arrangement was just one of many they have created throughout the years. Definitely, recommend them.

I don't have pictures but these ladies are AWESOME! Very helpful too. Attending a memorial…read moreservice in the area and just looking for a simple keepsake for the family. They are making a large glass bowl terrarium using requested succulents and crystals! I know it will be easy to keep after the service! The folks here are easy to work with - they do delivery for a small fee. Make great suggestions and open 7 days a week!

I went to their shop on a Monday and Ordered a funeral arrangement /spray for a Friday service at…read morethe church for a total of $360. I chose the Paradise spray as the young man who had passed away really liked Hawaii. I asked the young lady that took the order whether it's large or if I pay more would it be larger and she said all the sprays are the same size and if you pay more, they would just add more flowers but the size would be the same. So, I asked her to charge me more for more flowers $300 and go from there. Told her it's for a young man who has passed away and I want it to be special. After calling someone to make sure they can do this arrangement due to the fact that they were very busy with weddings that weekend, She assured me that it would be done and made special. She even said that they have all the flowers in-season to be able to make this spray. At he church service on Friday I was so EMBARRASSED by the arrangement. It was small and not balanced (maybe it was missing the leaves around it... not sure) but it looked terrible or maybe the florist just didn't take the time to arrange in properly. I think they should not take additional business when they cannot handle it. I know the cost of a funeral spray does not compare to the revenue they get for a wedding but this was important to me and I wanted something special for my loved one. Unfortunately I did not get a chance to take a picture because I did not want anyone associating those flowers with me. After calling the store, a couple of people (Regina and then Mark) called me back and just apologized; At first offering to refund me 50% but then rescinding that offer. Their messages mentioned that I was charged appropriately for the arrangement and they would contact me but I never heard back after leaving my review. There should be better training of their staff when a customer orders so they do not give the wrong information about the size of an arrangement and also, not take on additional business when they cannot handle it. Think twice about ordering a one-off arrangement from here; their focus is only on big-ticket revenue from weddings.

Julia designed and arranged all the flowers for our wedding in Menlo Park. All arrangements were…read moreexactly how I imagined and better! Tables were decorated with great taste and style. Ceremony flower canopy was breathtaking. I am very grateful for her beautiful service!

Yulia is among the most talented and gifted people I have ever met…read more She is very creative, kind, friendly, and willing to go the extra mile with her service. I have been her customer for a few years, and she created one of the most beautiful bouquets for my clients and friends. She is not only a florist but also a party decorator and organizer. She knows her craft very well. She recently helped me organize two baby showers, and she did not only the flowers but also the decor and purchased most of the items. She also has extensive experience organizing events and flower decor outside the USA. She is a true gem and so easy to work with. I highly recommend her services, and you will be very pleased!

The picnic Sybil created was exceptional! She incorporated the butterflies I requested in such a…read morebeautiful and thoughtful way. It truly took our elopement celebration to the next level, and we now have the most beautiful photos and memories from that day. I could not recommend Luxury Picnic San Francisco enough!

WOW! Working with Sybil was a incredible! She's the sweetest and truly so talented! She worked with…read moreme over the course of a little over a month to put together the MOST STUNNING luxe Picnic for my girl friend who was celebrating her 39th birthday and engagement! Sybil's artistry and attention to detail exceeded every expectation. We hosted a event that was for 6 adults and 2 children. We enjoyed a brunch in our backyard and she dressed it up and I wish it didn't end! Everything was so beautiful the glassware, tablescapes, bar cart, silverware! Her floral arrangements were absolutely gorgeous! 10000% the aesthetic that I we loved and it looked like my Pinterest board! Thank you Sybil and Brian! You both made my luxe Picnic dreams come true and you're so wonderful to work with to boot!

Gorgeous floral arrangements and the best service!!!! We hired Florals by Alexis for our rehearsal…read moredinner for our wedding and couldn't be happier with the end result!! The flowers fit our color scheme and vision exactly how we explained to Alexis! Alexis created a beautiful digital proposal and made sure it matched our vision! She was the best day of event- setting up the arrangements and making the space absolutely beautiful. I HIGHLY recommend Florals by Alexis to make your vision come to life. Thank you Alexis!!!

All I can say is WOW! I ordered a bouquet for my friend's birthday and it was beyond gorgeous. I…read morehad told Lex some of the flowers that I wanted in it and then let her choose whatever she thought would look good with them. She did not disappoint! I would definitely recommend her for when you're looking for a stunning bouquet.