Update: Upon leaving my original review, the shop reached out to me via Yelp asking for my phone number to call and make things right. At that point in time I made peace with their response to my review and told them that we could move on. I thought that I could lay the matter to rest and focus on my family during this sad time. Four weeks after my dad's passing, I was beginning to open up again to the world, when I went to my in-laws' home. My MIL had a letter addressed to me; even she was perplexed. It was from Starr. In a gross violation of my privacy, Starr wrote me a handwritten letter using my in-laws' address from their order. In her letter Starr claimed that she did not have my information due to me declining to share it and so she used my in-laws' payment information to find her way to me. Her letter was one full page, front and back, of defending herself and telling me stories of how she is a truly exemplary employee, even staying behind at the store extra late for another order. This letter did two things: 1) it reopened my wounds from feeling like I was unseen and unheard in one of my truest moments of vulnerability and 2) showed me that she still had no awareness of the pain she had caused since she did not apologize and instead told me stories of how she treated other people better than me. I then reached back out to the manager via Yelp to ask for a phone number and good time to talk to discuss something. They told me to just call the store number and stopped responding when I asked for a good time to be sure to speak with the right person. I decided not to pursue the matter because, honestly, it hurt like hell having to deal with this on top of my grief. It has now been 3 months since my father passed, since this all started, and I tried to let it go, but I decided to write this update. Albeit delayed, I think people should know the way this matter was handled -- vindictively with self-interest and an outright disregard for the reason why people need their service in the first place. What an an absolute disgraceful display of professional conduct. read more

When I got married 19 years ago I would only consider Lyal Nickals. Best florist in the East Bay. They recently did a stunning wreath for my brother's urn remains at his burial. It was one of the most beautiful arrangements I've ever seen. Simply the BEST! read more

I've received flowers from Lyal Nickals & always so beautiful & fresh! Plants too! Always very caring & their delivery too. read more

Great service. Lovely floral arrangement with minimal directions. But the location is very discrete where you don't even know where the shop is located. However, they did walk out and handed the product over to me like a drug dealer. Super hush hush and quick. I took a star off because I thought the corsage was very very pricey. It cost more than a big bouquet of flowers IMO. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

Love Lyle Nicholas, was my go to florist for many years never had an arrangement I did not love or like. Always fresh and beautiful flowers.

Beautiful custom arrangements, great customer service! Best florist in the area, always my go-to for any occasion!

I am so grateful for the customer service and spectacular flower arrangement that I ordered delivered by Lyal NIckals. Lyal Nickals was able to fulfill my order flawlessly during a busy Holiday week. They were very helpful when I spoke with them on the phone; followed through with my special requests to personalize the colors; and made sure I was 100% satisfied with the entire transaction. The recipient of the flowers wrote me and thanked me for bringing some "joy" during a trying time. Thank you Lyal Nickals for your part in that. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

This florist has been around for many years, and their flowers and service have always been great. I needed to get some flowers out today, and the delivery person had already gone out. Star put a beautiful arrangement together and had them delivered so fast. I highly recommend them. read more

Always does a good job with the plants and fast delivery!! Service is always excellent read more

A friend recently had surgery and knew her recovery time would be a couple of weeks. Wanted to send an arrangement to cheer her up so went online to check on various places...Lyal Nickals Floral Design came to mind as I used them back in the day and they always provided wonderful arrangements. Also, this place was close to where my friend lives so it made it convenient. Ordered the Lyal Nickals exclusive: Mr McGregors Garden as it caught my eye with the pretty arrangement of pinks with rustic, yet cute touches. Everything was done online and questions answered via email...delivery made in the window requested and overall, seamless process. *** 4 - 4.5 stars! *** I would say what was ordered and what was received was not quite what was online as it didn't have the height (arranged manzanita branches) or colors (more yellows and use of green cymbidums vs pink) but it was 90% as expected and still a beautiful arrangement. My friend was amazed and loved it "the best arrangement I received!" :) read more

Lyal Nickals - Get well arrangement for a friend - Florists Near Me - Castro Valley, California

Great quality and prices. Star is amazing to work with as she listens to my requests and delivers a beautiful arrangement.

So happy they have opened in Castro Valley. The best fresh flower arrangements and gift shop. My family has been doing business for years in San Leandro. read more

I love this neighborhood flower shop! It's one that I've passed by countless of times growing up in the area yet I've only been here once prior to my most recent visit (just so you know, it was definitely for high school prom over a decade ago!) My most recent visit was to get a small bouquet arranged for a friend who I hadn't seen in a while. It was important to me that the flowers were professionally arranged and not simply purchased from a market. I was looking for that extra touch and Lyal Nickals certainly delivered once again. I spoke with Star on the phone who was extremely lovely to work with. She answered all my questions, gave me an option within my price range, and was patient with me as I undoubtedly asked some fairly simple questions. Thanks to her and the team, I was able to get a three-rose set with all the fixings for about $16 and was able to surprise my friend. During the pandemic, they are not allowing visitors into their stores. You will need to call in advance to set up an order and arrange a pickup time. When you arrive to pickup, they'll greet you at the door. Easy! Thank you Lyal Nickals and I hope you continue to flourish during these trying times. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

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Wonderful florals and great results Thank you for bringing a big smile to our daughter read more

They were truly wonderful when I needed 2 presentation bouquets on the same day. I called at 12 not knowing they closed at 1. But they delivered two gorgeous bouquets (one $35 & the other $20) I was so pleased. read more

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Superb service, and knowledgeable about their clientele. I ordered for a local, and Lyal was able to me the perfect recommendation.

I have used them for years! Always deliver beautiful flowers. My late mother used them and started me using them once I grew up.

I was just the recipient of this beautiful floral arrangement following surgery. I have honestly never seen such an amazing pop of color, blues, purples, yellows, lime green and these amazing bulbous flowers with cute little star patterns all around. What a lovely surprise and a large, carefully made arrangement. I am beyond thrilled and it will definitely help the healing process. Many thanks and I will start using their services for my own flower needs in the future. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

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Extremely happy with my experience with this florist. I went on Friday to order an arrangement for my grandmothers memorial to pick up the following morning. They were absolutely accommodating. Asked what I was looking for, size, price point, overall look or colors. Walked me into the cooler and showed me options and asked if anything jumped out at me. They were ready for me before my pickup and carried it out to the car. The final product was absolutely perfect and such a lovely arrangement. Would certainly use them again. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

They give me the best advice choosing the ribbon's colors for the wrist Corsage and Boutonniere for my son's prom.

The best floral design in the area. Super classy always adds that extra touch of panache. I'm thankful they are still around after all these years! read more

My sister and I wanted to send a special arrangement for our brother's significant birthday. Lyal Nickals Floral Design came through spectacularly. The phone order was taken pleasantly and efficiently. The arrangement was beyond breathtaking. Thank you so, so much, Lyal Nickals!!!! read more

The same florist I got my senior ball corsage from and now it was my daughters turn. Perfect and gorgeous as always. Thank you so much!

Just received our flowers for our Easter Service...WOW! If you need a florist I would highly recommend Lyal Nickals. Their staff member, (Star) was understanding, friendly, experienced and thorough. They weren't stingy with the array of flowers they used or the amount. It was important the flowers express the beauty, joy and importance of Easter and that's exactly what they did. Thank you to everyone involved (including our kind delivery man) read more

Lyal Nickals - Easter Florals - Florists Near Me - Castro Valley, California

Our family has used this florist for over 20 years. They recently did flowers for my grandpa's service and they were stunning!!! The arrangements lasted 10 days too! Can't say enough wonderful things about Deb the owner! You won't be disappointed! They truly put love into everything they make. read more

Lyal Nickals - Stunning red rose heart - Florists Near Me - Castro Valley, California

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By FAR, my favorite florist!!! Their flowers are sooo fresh and just picture perfect! I honestly couldn't go to any other florists! Their flowers last a pretty long time also! read more

Can't believe I have never written a review for out go-to florist. Hands down the best florist in the East Bay. We have a dear friend of our family who has been sending us Lyal Nickals arrangements for all the special occasions in life. We always get excited when I see the van in our driveway! They did my prom corsages and now are on to all the celebration flowers for my own kids. If you are having a special event, Lyal Nickals' flowers are the perfect touch to welcome your guests and incorporate your theme. The one time I went to another local florist for event flowers (because I was being cheap!) I absolutely regretted it. Two weeks ago, in the midst of quarantine, one of my daughter's friends had a minor but scary accident and when my daughter wanted to do something for her I suggested we drop a little bouquet of flowers off at her house. I called Lyal Nickals and of course they had a beautiful, fresh bouquet wrapped in brown paper with a lovely bow waiting for us when we arrived at the back door. My daughter was thrilled and her friend loved her flowers. Friendly to deal with, always reliable, clean, friendly delivery, call Lyal Nickals and you're guaranteed to make someone's day! read more

Thursday June 14th, 2018. I get a text from the mother-in-law telling me very last minute that I have been invited to go to my little brother-in-law's HS graduation ceremony. WHAT?! OK THAT'S COOL, I GOT THIS! I immediately thought to get him flowers, but bouquets are not his style. Next best thing: Leis! I promptly go on Yelp to check which florist nearby was able to accommodate to my odd, last minute request. I was immediately answered by a lovely lady who's name I did not catch and I swear I thought she was an answering machine by the way she picked up the phone (I AM SO SORRY IF I OFFENDED YOU MA'AM!). She informed me that there was a few leis available but I was trying to cater to the preferences of my lil bro-in-law. I know there was a white and purple lei she tried to sell me but I knew the lil guy would not appreciate it (if it was for me, however, that's another story...). After about 10 mins going back and forth (and some luck!), I was able to reserve and pay for an all-white lei with blue and yellow ribbon decor on it. Fast forward to 1:30 pm: pick up time. OK honestly I arrived like 10-15 mins earlier, which was a shocker on my end because I cook for a living and I just came from work and WHAT EVEN IS A SCHEDULE?!?!? I arrive with very warm greetings (this place smells AMAZING btw!) and smiles. I gave them my name and a quick description of what I ordered. The lady who assisted me (ONCE AGAIN I HAVE FAILED TO RETAIN THE NAME OF THE AMAZING STAFF MEMBER) goes to the fridge in the back and presents the lei and OH MY GOD IT'S BEAUTIFUL YET SIMPLE AND JUST WOW (and why am I giving this away again? Oh that's right, GRADUATION!). It was beautiful. I had a nice quick conversation to the staff member about what it was from their side and also certain situations about how customers have been ordering things without picking up their flowers, which was sad to hear. Over, I had a last minute event that I really needed flowers for, and this shop helped me a lot! Many thanks again to this business, and if I need flowers again in the future, you can expect me to come here again! read more

Lyal Nickals - Last minute lei that was ordered and purchased that same morning! Came out amazing and just perfect for my lil bro-in-law's graduation! - Florists Near Me - Castro Valley, California

The first time I patronized Lyal Nickals was in the 1970s. They were known then for outstanding quality, artisanship, and service--as they still are today. I hadn't use their services in many years but recently had a sudden and important need. So I called to see if they could help me and was exceptionally pleased with their responsiveness, same-day service, and stunning work. Although I provided very little direction, they seemed to know exactly what I had in mind. The memorial wreath they created for me absolutely exceeded my expectations, and the cost was quite reasonable given the wreath size, amount of material, and craftsmanship. Strongly recommend without hesitation! read more

My family and business have always purchased flowers from Lyal Nickals, and I remember when my mom got flowers delivered from them 20+ years ago, they were always WAY more special when they were from here. And that still stands true today. I spent my 40th birthday in isolation, tearfully closing my small business, stressed out-pandemic style. It's been one of the worst, second to the year my dad died and my best friend was in hospice. However, my mom sent me two dozen roses in this big, gorgeous bouquet on Tuesday. It is the saving grace and brings me a smile, calms me with its beautiful scent. The only downside is the roses immediately began to wilt and fall apart, lost three whole roses the second day. My only guess is that this is due to the pandemic, quality of flowers available, delivery, etc., as decades of their arrangements have never had this issue. They're more expensive than most, and you're paying for quality too... just maybe ask them to check if your roses are immediately rotting out like mine were. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

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Thanks to my husband who ordered two dozen beautiful and very fresh roses from Lyal Nickals Floral Design. We had a great "Zoom birthday party" and everyone loved seeing the roses in the video. Also, Lyal Nickals has safe "touches" ordering and delivery to accommodate social distancing. Thanks Lyal Nickals! read more

Lyal Nickals - Beautiful Roses - day four and they look as fresh as when they were delivered. - Florists Near Me - Castro Valley, California

My husband always gets the most beautiful flower arrangements from them. The flowers are always fresh, and last for about a month! They do an amazing job!! read more

Lyal Nickals - Florists Near Me - Castro Valley, California

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I had a last minute order, was so Happy and thankful for the beautiful work done. Very friendly workers and pleasant shop. My son and his girlfriend were surprised and very pleased with their corsage and boutonniere. Thanks again!!! read more

Lyal Nickals - Lovely work! Surprised my son with his boutonniere and corsage. - Florists Near Me - Castro Valley, California

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Honestly a bit disappointed in my prom corsage this year. I paid $45 for this and the flowers were too small. The slap on bracelet made my wrist itchy the entire day/night so I ended up taking it off and only putting it on for photos. The flowers are also very small compared to what I got from here last year. It was a nice corsage, but it was too uncomfortable and had small flowers for what I paid. read more

Lyal Nickals - $45 corsage, $20 boutonnière - Florists Near Me - Castro Valley, California

My sister ordered a spectacular tropical arrangement to be delivered to my home during my recuperation from surgery. She actually spoke to the person who designed the arrangement. Not only was it flawlessly and artistically assembled, but it lasted for over two weeks! Very fresh, well designed, and excellent customer service. Wouldn't go anywhere else. read more

Lyal Nickals - Florists Near Me - Castro Valley, California

Absolutely hit it out of the park fantastic! I ordered an arrangement for a colleague and friend who was newly married - issue is that I'm in Reno and she's in Castro Valley. Always a touch nervous with florists if I don't know their "work." I called, spoke to wonderfully helpful woman and gave her my budget and style I wanted for flowers. Friend received and sent me a picture - wow! Just gorgeous and EXACTLY what I had asked for. I would not hesitate to use Lyal's services again - just wonderful! read more

For the past 50 years we have celebrated May Day (May 1st) by delivering flowers to our mother or the women in our family. While the method of delivery has gotten more sophisticated and we no longer pick our neighbors flowers and leave them on the porch after we have rung the doorbell we still continue the tradition. Lucky for me Lyal Nickals is the florist that my sister in Alabama chooses to order flowers from. They never disappoint! Only wish they had a Lyal Nickals in Alabama! read more

Lyal Nickals - May Day flowers - Florists Near Me - Castro Valley, California

I received today a bouquet for Mother's Day Lovely arrangement. It was ordered by my sister from New York. Wonderful surprise.

My wife asked me if I knew a place to order flowers from locally. My first thought was Lyal Nickals as i have used them in the past. At first i was very dismayed to not find their info when i used google maps and specified florists in San Leandro. I am very happy that i expanded that search. They are currently in a temporary location while they are remodeling their San Leandro location. I called and for the life of me, I can not remember who helped me, but she was amazing. I let her know that I wanted to order a bouquet to be sent to my Mother-in-Law. She asked the occasion and i let her know that it was for an anniversary, that unfortunately my Father in Law is no longer here for. Once i described what we wanted the person helping me came up with the amazing bouquet seen below. I asked for it to be delivered and they took care of it. Amazing service all the way around, which is why I always use Lyal Nickals when i order flowers. read more

Lyal Nickals - The Bouquet - Florists Near Me - Castro Valley, California

The florists here were beyond clutch when I decided to drop in on a whim to pick up flowers for my girlfriend. I provided a basic framework with flower type, colors and price point and the lady who assisted me simply nailed it. The hand bouquet was beautifully arranged and the girlfriend loved it. Such win! read more