I will never forget the day I called First Command to make my very first appointment. My youngest son had referred me, and quite honestly, I had no idea what I was doing or what to expect.
When I walked into Lance's office, I was emotional and overwhelmed. I was letting go of everything I had known for the past 39 years, and I was scared of what my future might hold. Lance immediately put me at ease. He truly cradled my soul in that moment and reassured me that I was in the right place and that Erik Bruce would take exceptional care of all my financial matters.
Although Erik was out of town at the time, Lance stepped in without hesitation. While he may be young, it took only a few minutes for me to know I was in capable, trustworthy hands. What stood out most was not just his professionalism, but his genuine compassion.
Lance does not simply take care of the clients who walk through the door--he truly cares about the advisors he leads and the clients they serve. Whenever Erik is unavailable, Lance personally handles my requests with the same level of care, attention, and respect.
Thank you, Lance, for not only taking care of your advisors, but for being deeply involved with the clients they manage. You are a kind and steady presence during uncertain times. If you haven't taken the time to leave a review for these gentlemen, I strongly encourage you to do so--they are sincere, compassionate, and truly care about the people they serve. read more