We do most of our banking in this South Fred Meyer location. I worked for this company straight…read moreoutta high school, so I've had a lot of the same stuff for years. I don't care about the upcoming name change. Alaska born and raised folks know - CU1 is for Alaskans. CU1 just doesn't do it for me. It's the convenience of "Global," for me. It's the hours for me. It's keeping the waiting times down for me. Employees are helpful and consistent (what's said here, will stand at the location across the street). Love being able to grab a prescription or a few groceries after my transaction.

The employees are everything you need for a bank, with quick service and accurate information. This…read morebank branch is my go-to location for banking. Give them a look!

Absolutely recommend! They are amazing. You will not find anyone more creative at discovering…read moresolutions for buying the house that you love!

Our family had an AMAZING experience with First Rate Financial for our recent refinance. I have…read moreused FRF two times before when buying/refinancing a home and they were EXCELLENT every time. FRF was professional, had great communication, and were very friendly. Josh and Adam answered all my questions, sometimes before I even had to ask. No doubt, we will use First Rate Financial for our financial needs in the future.

Love, Love, Love Advancial Credit Union. Their personal…read moreservice is some of the best. Their employees always recognize and remember us.

If I could give Todd, Jackson and State Farm, a zero star I would…read more My vehicle was involved in a collision in January 2023. I took my vehicle to Swickard since they were a preferred service center for State Farm. They never gave us a guaranteed finish date of repairs as outlined and advertised with State Farm. They finally got our vehicle in the shop in July 2023 after sitting for six months and still no guaranteed repair date as promised through their agreement with State Farm. They kept telling us they were waiting on parts and all in all we've had our vehicle there for 14 months at their shop. In the meantime, I've been paying $700 a month for over year on a vehicle I can't use. I was given a repair estimate of $17,000 on a vehicle valued at approx $41,500, which I was told by State Farm was below the 75% threshold to total the vehicle. After all the delays, in September, I called and asked State Farm if I could take my vehicle to another shop and they advise me that I would incur all the costs if I did so so the vehicle sat. When I finally got the vehicle back, to my shock, I come to find out the repair was actually $36,000. I also come to find out that Swickard had found additional damage beyond the $17,000 and should have submitted and repair supplement and received approval prior to repairs is being made. Instead, they went ahead without authorization and completed the repairs. This is also an internal contract violation between Swickard and State Farm, which requires the repair shop to submit a supplement and get approval prior to additional repairs being completed. After receiving the vehicle we had mechanical issues on our way home which almost caused me to have a collision on the Glenn Hwy. I was able to get the vehicle off the road at the weigh station and got Swickard to come pick it up. When I called State Farm, they were shocked and agreed that this was a violation their agreement. They eventually advised me they were going to go ahead and total the vehicle as it was well above the 84% margin of damage and we started the process. I was given a payout estimate. Based on this, I called Todd Jackson State Farm and had the vehicle taken off of my insurance. A day later, they called me back and told me they weren't going to total the vehicle, and since it was repaired they were going to give it back to me. Even though it's not a safe vehicle to drive. I called Todd Jackson State Farm and was told their claims adjuster, Liza, would get back to me within 24 hours. That never happened so I sent Todd Jackson an email explaining my situation. Their claims adjuster Liza sent me an email stating that she and Todd were looking into it and I should hear back from either one of them once they talk to their claims manager the next day. Again that didn't happen so I called and I was put through to Liza. I introduced myself, and she disingenuously replied, "is there something I can help you with?" I found this to be an odd way to start our phone conversation since she knew exactly why I was calling. I had sent an long email prior to this outlining my concerns with my vehicle and she had communicated back with me on it with a promise to get back with me. She now acted like she didn't know why I was calling. She couldn't help me so she put me on the phone with another lady who also sounded very disingenuous, and then told me there was nothing they could do. The vehicle I have is not the same. State Farm does not hold their select service centers accountable. They don't hold themselves accountable and they definitely don't hold customer service, high or believe and treating people like good neighbors. if you have a claim you don't talk to anybody particular you're always talking to somebody else you're talking to a new person every time you deal with him you have to explain your story over and over and over again to them. They don't know what's going on. They lie and deceive their customers. If you are thinking of getting insurance, do not use State Farm and I would highly recommend not using Todd Jackson State Farm. The vehicle I have is unsafe and had Swickard followed the internal policy with my insurance company this vehicle would've been totaled. Now I am stuck with a rebuilt vehicle that's not worth what I'm paying for. Anyways, I'm just telling the tip of the iceberg on this one and there's a lot more to it but be warned, do not use them or Swickard.

At first they were great, but lately their office has been plagued with issues. For example, I pay…read moremy insurance every 3 months. This year, I paid on October 14th which in theory would cover until January 14th. I received a bill saying I owe 700 dollars (!!!!) on December 9th (only 7 weeks after I last paid). I have not received a single phone call from the office regarding this issue, and every time I go in to speak with my agent (Justin), he disappears. He avoids returning calls has alienated myself and my family to the point where we feel like we are just numbers. If you expect good customer service, avoid this entire office at all costs. All they want is your money. Edit 12/3/15 - I have tried attempting to reach State Farm this afternoon, still have not received a call back.

In August 2019 I filed a wind damage claim through our homeowner's policy. The Allstate Claims…read moreteam was exceptional in processing all aspects of repair, contractor work, and reimbursements. Even though the Allstate claim team is located outside of Alaska when I needed to ask questions I called my local Devery Prince Allstate staff and they were always available to assist us and answer questions. Over the years, I've stayed with this agent and I appreciate they do not over-solicit new policies or coverage after I decline. I feel Allstate provides good rates and service for homeowners and motorcycle coverage.

Six or seven years ago, I stopped buying insurance from this agency. Since then, they have…read moreroutinely inundated my home phone, cell phone, mail, and email with pleas that I return to their agency, I have politely asked them on 3-4 occasions to stop contacting me, including today. But they never do. That's a problem. I like my USAA insurance and would never go back to Allstate or this agency. They're really creepy, in an Amway/Stepford/Fembot way; they think we want to be best pals. Beware.

Destiny, she is great, she has great customer service and she was very sweet. It seems like she…read moredefinitely knows what shes doing.

with insurance the right agent is everything. Chaila is a professional and knows how to navigate…read morethe insurance field. As a prior agent of 30 years I would use Chaila without hesitation. Good people.

Great customer service is a dying breed. The lady that runs this office day to day is honestly is…read morethe best insurance reps I've ever dealt with. When I opened my small business calling other companies was brutal. But from the get go she was beyond knowledgeable and helpful. If you need some type of insurance this place is the best by far.

these guys sent an insurance calculation for 1 car for $260, which is already not a little, and a…read moremonth later they demanded to pay $360... they are just scammers I highly do not recommend it

Extremely poor customer service. The listed, local phone number is not picked up. Rather it is…read morerouted to the national robo center. Doesn't respond to messages. Doesn't call you back, even after she has promised to. Doesn't give any warnings or heads up that a policy is about to change or that coverage might be altered. You just receive a robo letter in the mail, stating the increase in fees or the drop in coverage that will happen on 30 days. ZERO empathy or realistic adjustments. Everything is run of AI algorithms, and she has no natural skill or desire to add a human touch. Even as insurance companies go, Lisa stands head and shoulders above the other scammers. Avoid at all costs.