I got a letter for a vehicle parking citation. I am no longer the owner of that vehicle. I called to explain and the CSR was very very very rude, called me dumb for not walking into the DMV with the new owner to make sure the vehicle gets transferred. They need to get real CSR's....not anyone who walks off the street with no skills. My rating is -5 stars read more

they are only out to collect debt. They refuse to help you or your credit. I paid in full when the insurance company did not and they are refusing to help my situation. Enjoy my future debt cornerstone, because I have to wait 7 years for it to fall off, you will never see another dime. read more

I paid my bill over month ago and still do not see it reported on my credit report, so what the hell? like another said, they will happily take your money right now, but cant make that effort to report it to the credit companies with a few quick strokes on keyboard. not happy here, read more

CCS calls at all hours and does not leave a message. If you call its number back because it keeps waking you up, it wants your information and can not help you without you telling it your name and other information. It can not look up the information by a phone number and tell you who it is calling to collect from. Then one of its employees will say come in and CCS will look your name up. WTF? I don't owe you money. Why would I walk in there and show you my driver's license? I know I don't owe anyone anything and I have never in my life received a letter saying I owe anyone money. I have had my phone number for 20 years. Its systems are obviously primitive and need updating if it cannot link a phone number, whom it has called daily, to someone that may owe money. Even I could look up its number and address by a phone number on the computer, and I could figure out who was calling me and leaving no messages. In today's world, you don't call someone and leave no message. It's response, we don't leave messages; we are not allowed. In today's world, if someone calls you and hangs up repeatedly without leaving a message, when you call that number back, you DO NOT give out your information freely. This is just ripe for a scam especially if someone uses its number in the caller identification block. My suggestion, with all that money CCS is collecting, update your computer system so you can look up accounts by the phone numbers you are calling. Don't call people and leave no messages. All this agency is about is collecting money. CCS does not have any empathy for people who they are calling mistakenly. There is no way in hell I would give my name and information to a collection agency employee, someone who makes very little annually, and expect my information not to be compromised. There is no way in hell I would give my name and information to an agency that cannot link a number it called to an account. My opinion is it can link a number to an account, but withholds that data and hopes you give it your information. It wants information but doesn't return the favor, seems like a one way street full of non-trusting people. CCS says: "We can't give you information. You give us your information. We can't help you if you don't give us your information." Okay, how about this, "I don't need help. You are the one calling my phone number and hanging up. You are the one looking for someone for money, not me. You are the one that needs help, not me. Send me a letter or leave a message." read more

So I had 3 accounts on my credit report tried to close the accounts and ended up having 1500 in bills. Called them they couldn't do payments over the phone so I had to go in to the place. It has been a month since I paid and it's still on my credit report. Called them today at the 31st day asked why it's still there and they said they haven't reported to the credit Burroughs yet. My whole thing is these stupid bitches can take your money with a quickness but when it comes to taking shit off your reports they ain't doin shit. Fuckers report on the 1st I know this cause they told me when I paid my bill on the 2nd. These prick wads had me pay 1613 cause there was one more account that I didn't know about and keep in mind these accounts are 6 yrs old and I went in there to make the payment. Great savings discount 150 savings fuck these stupid lazy ass holes read more