Outstanding service and workmanship Thanks again Reuben and…read moreyour crew! Perfect repair from the wind damage!

Called Red Cedar Fence for repairs to our wood fence after a windstorm. They got right back to me,…read moreshowed up on time, did a great job, and charged a fair price. Can't ask for more than that.

I must start off by saying that we absolutely LOVE our new fence…read more We have been in our new home for just a few short years, but we knew early on that our fence would have to be replaced sooner rather than later. My husband and I had researched SEVERAL different companies in our area and surrounding areas before deciding on Fence Solutions. We were fortunate enough to be able to work with Mark and he was quick to respond to any questions we had during the entire process. We decided to go with a sleek black aluminum fence and we are sooooo happy that we did. The yard seems a lot more open and we know that with the harsh Illinois weather, this fence will hold up without a problem for MANY years to come. We are looking forward to spending more time in the backyard and upping our landscaping game now that our big projects are complete. We couldn't be happier!

I purchased a home that had a fence installed by Fence Solutions in 2021. The fence looks great,…read moreand honestly, it was part of what made us decide to buy the house. Now for the problem. We have two gates. One of them is next to the garage, and the post that the gate latches to isn't actually a real post. It's just a hollow vinyl sleeve that's attached at the top to the garage, but it's not secured to the ground. It's basically floating. According to the original receipt, the installation included 5x5 posts set 36 inches into concrete footings. That clearly isn't the case here. I contacted the company and initially got their automated system and left my information. After not hearing back, I called again and spoke to someone who was able to locate the original job and said I'd get a call back within 24 to 48 hours. I did get a call the next day, but the person who called wasn't prepared. I still took the time to explain the issue and even sent photos and a video showing exactly what's going on. Despite that, he immediately started talking about costs without ever seeing the job in person. I made it clear that I wasn't calling about warranty coverage. I understand it's been more than a year. I simply asked for someone to come out, take a look, and provide an estimate in writing, along with an explanation of how the issue would be fixed. When he mentioned that the fix would likely involve installing a proper post, it raised the obvious question, why wasn't that done correctly in the first place? He said he had another meeting in 15 minutes and would follow up after speaking with a colleague. As expected, I haven't heard anything since.

Mike does a great job. He tailors the job to your needs and budget. He is prompt, hardworking and…read moreprofessional.

My house was gorgeous last year and I can't wait to turn it on this year. I'm proud to have their…read moresign in my yard.

My old wooden fence was well past its prime, and I knew I wanted to upgrade to vinyl. After…read moreposting the project on Yelp, SP Fence came up as the most highly rated...and I can see why. One word: service. We experienced a couple of setbacks, but Val and Olga were always prompt with a genuine response. At the end of the day, mistakes happen. Taking ownership and fixing them is what sets you apart, and the SP Fence team definitely hit it out of the park there. The new fence looks amazing, the crew were efficient and courteous, and I would happily suggest SP to everyone for their next fence project!

Great response time and polite. Had a wooden fence installed at my home. They offer a warranty and…read morestrive to keep in touch throughout and even after the project has been completed. Thank you SP for your attention to my project.

We've used Fenceworks multiple times over the years and cannot recommend them enough!!! They…read moreinstalled our backyard playground and later a trampoline, and both experiences were seamless. What really sets them apart is their customer service. They were incredibly responsive and even fixed our basketball hoop quickly, even though it was not purchased from them because it came with our house. That level of service says everything. Professional, reliable, and wonderful to work with. We love that it is a family business, too! 10/10 highly recommend!

We worked with Fenceworks to pull off the perfect surprise Christmas gift while we were out of…read moretown, and the experience was fantastic from start to finish. Jake from Fenceworks came out to our home in May/June to help us choose the swingset that would work best in our yard and grow with our kids. We scheduled the installation while we were away, and everything was completed flawlessly. The swingset looks amazing, and the surprise was a huge success--our kids were absolutely ecstatic! We couldn't be happier with our decision to go with Fenceworks and highly recommend them to anyone in need of a swingset.

Had to have some posts replaced on a fence that had rotted out and blown over during a windstorm…read more They gave me a quote per post and then came out when they had conveyed a few days later to fix it. There were a few other small fixes they addressed and did a bang up job. I'm very happy with their work and will use them again without hesitation. Nice family run business

Thought we were over charged for what was completed. One panel blown down and 4 new posts…read moreinstalled as other panels were loose. $1200! Next time I will get a quote in writing. If I wasn't sick I could have done it myself.

Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

David is professional and precise. I called for an estimate to fix my very old gates. He promptly…read morereturned my call and provided a very fair quote to restore the gates. I called another company who insisted I replace the gates and gave me an over priced estimate. Call David if you need repair or replacement, he is the best.

Project isn't started. Due to begin after the 4th of July. That's all I have to say until the…read moreproject is complete.

Very responsive and professional. Installed my cedar fence 20 years ago and it has looked good and…read moreweathered well. Recently I needed 2 posts replaced. Good job!

Excellent quality replacement of one wooden gate and repair of the other. Luis (the owner) came out…read morewithin a couple of hours after we called, and the work was done very well the next morning at a reasonable price. Recommended by a friend and well worth it.

Great company! very reliable and quick to respond. The team that completed the work were very…read morefriendly and knowledgeable. Overall great experience.

The installation a few years back was very stressful as the workers thought they knew better than…read morethe inspector on where to place the fence- ultimately we found a middle ground (literally). Flash forward a few years, we ask them to come out due to the fence coming apart from the post in several spots and they charge hundreds of dollars just to come out. My husband made the repairs himself. You may be getting a good price, but the quality of work isn't great. Go with a company with a decent warranty.