Had a great recent experience with this company. Highly recommend! On time, great drivers and…read morestaff who helped us with a nightmare travel experience. Flight was cancelled and delayed four times getting into JFK. Ja, Maurice and Danny had our back each time we updated our arrival. Our drivers Youssef and Jeffrey went above and beyond to make sure we arrived on time. Will definitely be using Red Dot again. Thank again guys we so appreciate you!! KV RW

Tommie my driver was an exceptional person! He went out of his way to take good care of me. He was…read morekind, compassionate & a very good driver! I can't say enough good about him. If you are lucky enough to have him as your driver you will understand. I will request him if I need a ride again at LGA!!

Found this car service through a local FB page ...& so glad I did. I've worked with countless car…read moreservice companies on the west & east coasts so have an extensive experience with the good, bad & the ugly. This car service is beyond good,.... they're great. Very reasonably priced, pleasant service, reliable, cleans cars & very pleasant drivers. Highly recommend!!

So glad to have found this service! Will use it again and again. great drivers, great service :)read more

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I've booked with Serlin 1-2 times a year for several years, but I've always felt a bit uneasy. This…read morelast trip confirmed I won't be returning. The driver showed up nearly an hour early. While I appreciate punctuality, he could have waited nearby instead of making me feel rushed. When I finally went outside, I found him napping and had to tap on the glass to wake him. During the ride, he mentioned feeling tired, drove under the speed limit in the left lane, and caused other cars to pass us on the right. Then, without warning, he slammed on the brakes and swerved into the next lane without checking, narrowly avoiding an accident. He later admitted he'd "closed his eyes too long." It was unsafe and unsettling. I'll be using Uber from now on.

The service I received was terrible. Two months ago I had a reservation for one of their vans and…read morethen the owner made a more "important" reservation for the same vehicle so my family was crammed and we weren't even given a lower rate. The suburban we were in even shut off in traffic. That was very inconvenient and scary to my family, as we thought we were going to be left stranded. They need to provide safe vehicles to assure the safety of their clients. The driver was so kind and apologized many times but also said he treats his employees the same way, and doesn't pay them accordingly.

Jagtar was not only professional but provided A-list treatment. Safe, reliable and exclusive. Gave…read moreme recommendations on what to do and was knowledgeable about the city.

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

We can highly recommend Moses Dahn (On Time Moses) who was on-time, professional, & courteous. On…read moreshort notice, he was able to make a round trip on a late Friday evening between New Haven & JFK for a pickup from an international flight that was delayed. He is a good communicator using phone, text & email. He is very dependable, & we would use him again.

Moses was the Best decision we made for the end of our trip. Moses knows everything New Haven/ New…read moreYork and was so helpful. When we return to New Haven and New York City, I will be reaching out to him. Great person.. reliable, dependable and trustworthy!

Excellent service, on time with professional and friendly drivers! We will definitely use this…read morecompany again.

Great service to JFK. Richard was great, on time helpful, and attentive to our every need…read more Definitely took the stress out of getting to he airport.

Working with Abe was like having a family member drive us, only better! Most importantly, he drove…read moremy family (young kids in car seats included) SAFELY. Beyond that, he made us feel completely at ease and he truly cared. We didn't have to lift a finger with our baggage and he relieved all the typical stress associated with driving to/from the airport. We can't recommend Abe highly enough!

We have been using Abe's Transportation for 3 years…read more Traveling to the New York Airpirt. Our flight times were very early. He was always on time. He accommodates our schedule, and he assures us he will be on time, that what we worry about when we travel. Specialy suggesting to depart our home earlier, just in case of traffic accidents or construction on the highway. The vehicles are extremely clean. He has water and snacks on board. Aby's transportation is a very reliable service. I thank him for his business.

I used Goldie's Rides for drop off & pick up at LaGuardia Airport during the holiday season…read more I wanted to be sure I had a definite ride there & back with no hiccups. Goldie's provided exactly that. 2 different drivers & cars. But both were on time, courteous & provided constant communication. I would definitely use them again & would recommend them to everyone! 2-15-2026

The driver was actually early! The car was clean and the driver was super nice. The ride was smooth…read moreand we arrived safely with time to spare. I would never use any other car service. Been using them for years and never had a problem.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.