After we had our house fire (small townhouse, totally damaged interior), we got with First Choice early spring 2016 thru the recommendation of our Public Adjuster. The guy we mainly dealt with, Joe, was a real smooth talker and promised that he had enough manpower to get our house done in 6mo. Ofc after our insurance paid them, it became increasingly IMPOSSIBLE to locate/ communicate with Joe. This was our first fire & we had many q's, things were moving extremely slowly, Joe & his team kind of showed up when they wanted, said they'd follow up with things but then they wouldn't. They asked us to go to Home Depot or Lowe's and choose materials/items & make a budget, which was a total waste of time because they didn't use any of our picks. Often we had to go through our PA just to get thru to First Choice, even after we officially closed our case with the PA. They put a ceiling fan in the smallest rm where a ceiling fan wasn't before without our permission so our boys' bunk bed couldn't fit. They refused to remove the fan. Also after they installed the HVAC, it makes loud banging noises when it's running (kinda scary), which our pre-fire unit didn't do, but First Choice won't admit that it's their mistake. Dealing with them has been a headache from 2016 to the beginning of this yr when we finally concluded with them. So much for 6 months read more