I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

We chose New Life Roofing to give us a new roof after the old one leaked in multiple places…read more Everything was clearly laid out, options presented in the estimate. We were scheduled for a few weeks out, but did have to reschedule once due to weather. We got it done in two days, everything went smoothly and the new roof looks fantastic. There are no more leaks and they upgraded all seals around chimney skylight and vents. Roofing is never fun, but working with José made it as good as it could be. Oh yes, the owner inspects all jobs and is your point of contact throughout. They cleaned up very well too. Highly recommended!!!

Jose and his crew installeda new roof in my home three years ago. Recently, I noticed a leak in…read morethe garage after several days of heavy rain. I sent a text to Jose and asked him to stop by when he had a chance. He came out that day, identified the problem and let me know his crew would fix it the following day. That is exactly what happened. And, he didn't charge me a dime. Here's a guy who takes pride in his work and stands behind his guarantee. Anyone who needs a roofing service needs to speak with Jose. New Life is a great company.

We called for a bid to clean our roof in August 2024. We got the bid quickly and wanted to…read moreschedule. We were made aware it would be a while before they could get out due to other obligations. We were fine with that. The roof was cleaned November 2024, and they did a good job. Come March 2025 we had a leak. It took quite a while to get them out for a fix. Come holiday time 2025 the leak which had been fixed was back, so we called. The person we spoke to said they weren't sure if someone could come out that day. We waited three weeks while water was coming into our living room every time it rained for a call back. We had to hire another roofing company to fix the leak. They fixed it in three days. We still have to fix the water damage. Then we got a text in January 2026 asking if we still needed to have someone fix our leak....seriously?!

Bryan came out check out the project a couple of days after I had contacted them through Yelp as…read morewell as sending a message via their contact form. I offered to pay him 250% of the amount he quoted. I don't know what the problem is but he would never set an appointment to get the job done. Numerous times I asked should I contact another vendor with no response given. Its been 15+ days since I originally contacted Peterson NW with no action taken by Bryan after the initial visit to the site. My suggestion is to pass on this company given the lack of courtesy shown in a lack of response and commitment to action.

Best service and workmanship…read more.. Michael's Roofing Service Review Project: complete Roofing job on 2500 sq ft comp roof on single story ranch style home. There were known leaks and sheeting that would need to be replaced. * Many sheeting 4x8s had to be replaced and some additional supports needed to be installed. * Skills, communications, and respect for customer's property were exemplary. * Schedule was kept throughout and selected time for the project had no rain until an hour after they were all finished and gone. * Each of the primary work days there was cleanup done before everyone left. On the last day cleanup was even more intense. They left it better than they found it. * Very fair pricing and after project support commitment.

The co-owner showed up at agreed on time and did a quick and thorough inspection. He had a crew out…read moreto do the repairs to my satisfaction.

I hired Charlie Roofing in August. His crew showed up a couple of days later and replaced my 30+…read moreyear old roof. There were leaks and several roof boards that had to be replaced. The roof I have now is beautiful! The quote matched the work that was done to the penny. I did my research! I got 5 quotes. I then researched the roofing material brands that were quoted. The material Charlie uses was #2 in quality and there was very little difference (except price) between the #1 and the #2 brand. Reading Charlie Roofing reviews I found only highly positive reviews including one who said if he could give more than 5 stars he would. Well, that is exactly how I feel! If I could give Charlie Roofing more than 5 stars, I would!! I very highly recommend Charlie Roofing!

I called Charlie Roofing to set up a bid and left a voice mail, Carlos called me back in the next…read morehour to set up an appointment. He arrived exactly on time for the appointment and provided a bid the same day. I selected his bid out of three because I believe in supporting local, small businesses plus his bid was much more reasonable than the other small business. I also referenced checked the heck out of his company, and the products he uses, and was pleased with my results. When I accepted the bid, he called me right away to set the start date and time. On the day we scheduled, his crew showed up on time, on the dot, and began working. They were pleasant, respectful of my property and cleaned up at the end of each day. It was fun watching them work, they were like a well oiled machine. At the end of the second day, Carlos called to let me know they'd be back for a couple more hours in the am to finish up and to make sure everything was cleaned up. We then arranged a time for me to pay him the balance owed and he showed up on time again. Such a great company and business model, I highly recommend Charlie Roofing, Carlos was very respectful, appreciative, and a pleasure to work with. He made the whole process pleasant.

This is by far the best company I have ever done business with! Whether it's walls, new doors and…read moredoor frames, Sheetrock, fencing, or roofing (yes I have had all of this done through them, currently waiting for the roof to get done). I have always received top notch quality for a very good deal. Recently I noticed a leak in my house at night and the following morning Javier was there to inspect and fix the leak, as well as set up a time for shingles that I've been putting off for too long. He has also done flooring for my brothers giant house as well as fencing which was no easy feat. (Rocky on a steep hill large area). As well as fencing on my other brothers house. Whenever we need work done, Javier and his JB General Construction is our go to!

This was my first experience requesting service from Javier. He was great to work with for my…read morehouse gutter cleaning. I got a quick response for the estimate and he returned the same week to get the job done. He had to clean my needle and debris filled gutters by hand. He left my gutters, roof and property clean and neat. I am happy with the great value I received for this job. He took time to listen and answer questions. I will hire him in the near future for house maintenance projects.

I feel compelled to write a review. Following a recent big wind storm, we had water dripping in…read moreour bedroom. I called numerous roofing companies early in the morning, and many did not pick up, more did not return my voicemail, or reported they did not do repair work. The Black Diamond folks also noted that they generally don't do emergency repair work, but said that if they were anywhere near by, they'd stop by and check it out. Within 45 minutes of placing the call, our roof was patched, and the actual repair was soon completed for a very reasonable cost. I will call them when I need a replacement. Amazing service!

Very professional on every level. Excellent work on the roof & it looks great. The job went just as…read moredescribed in the bid proposal. Clean up & crew was excellent. Hand nailed all the way with an outstanding long term warranty on the work. This seems to be a company & owner who stands behind their work. No hesitation to recommend them. We had a "cheaper" roof done 10 years ago, it only leaked 5 times.....no response from previous roofing company/owner re any "alleged warranty" or repairs. Again, you get what you pay for. Black Diamond was excellent !!!!

5/22/2026 - Take ALL your ROOF CHALLENGES, no matter how big (Roof Replacement - what we got) or…read moresmall to IBEX Roof Lacey (360)464-9316. They cover a vast area, so don't think they are too far from you! Following is my written recommendation after they completely replaced my roof in October 2025. Read it carefully and see how wonderful your house will be after they fix or replace it your roof or other services. They were HONEST, RESPECTFUL & VERY FAIR with Pam and I. They are a top quality business. Please tell them that John W Rudolph from Sherwood, Oregon told you about them. @johndolph *** Best Roof Replacement Ever - IBEX Roof "I have just had a wonderful experience, thanks to IBEX Roof Lacey (360)464-9316. The way they provided this outstanding experience is by being one of the best operations I have ever encountered in my 79 years of business and life. My introduction to IBEX was provided by Chris N, and I found him to be a quick study for what we wanted and needed. He inspected the roof thoroughly and provided a very accurate quote for one who is not in possession of x-ray vision. The roof replacement for my home ran flawlessly, thanks to the way they are organized and the quality of the people they employ. They have an extremely talented and very experienced person overseeing the entirety of the job. Jayden S. anticipated most of my questions and because of my insistent questions, he educated me in roof replacement. He was my 'automatic pilot" to fly me through the entire job. I could reach him quickly while the job was progressing. I was impressed by the honesty and accuracy when describing how the job would happen. No surprises is one of my favorite things. I did my due diligence on the quality of the materials they use and their superior workmanship. I was gratified that they provided the top of the industry standards. They went over and above to provide me with the perfect, healthy, long-lasting roof for my modest home with a outstanding warranties included." Thank you, IBEX Roof Lacey, for fulfilling our need for a new roof and living up to all your promises. You made a tough experience very tolerable, and produced an excellent outcome. My roof will last for many decades in top shape, thanks to your diligence. I will be happy to answer any questions the public may have about this experience. Sincerely, John W Rudolph johnandpamala@comcast.net

Nice job! Every thing went nice and smooth from the consultation to work with project manager and…read morethe guys who actually did the roof! I would highly recommend this company!!! Thanks again, Tanya

Replaced our 14 year old roof. Lacey Roofing did an amazing job. Very professional and respectful…read moreof property. Highly recommend them.

Great customer service. Was on time for the bid estimate. Price was very reasonable…read more Definitely would do business again. My first call for my roofing needs.

I'm very pleased with the service I received with American roofing company…read more.. I have a rental home in Federal Way that needed basic yearly maintenance. The main goal was for them to come out and clear the gutters for my tenants. They went above and beyond taking before and after pictures for me since I was not present. They were able to easily take care of some other home maintenance tasks for me; and from what I've heard from my tenants the gentleman that came out, Ryan, was respectful and professional with his customer service.

I contacted American roof to clean my roof and gutters. Ryan and his team are very professional! I…read moreasked lots of questions making sure they were cleaning the roof the right way instead of using a pressure washer which can ruin roofs. They assured me that wasn't the way they did things and did a used a brush and brushed off the roof. I also had them clean the gutters inside and power washed the faces of the gutters only. They did an impeccable job! They cost to value of service they provides is amazing and you can't better quality than they did especially for the price. Ryan and his team after getting the job done also talked to me about the condition of my roof and told me how good of shape it was and how I wouldn't need a roof cleaning for 3-5 years. This shows his honestly and integrity as a company. I couldn't be more pleased at all! I have recommended this company to friends and family and I have raved about it at work. I hope if someone is on the fence about using this company just know you will not be disappointed in how professional and honest they are! If I ever need any roofing jobs I will be 100% contacting Ryan and his team at American roofing because I couldn't think of a better company to ask for help. Thanks again for cleaning my roof and taking the time to answer my millions of questions!