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    First Choice Powder Coating

    5.0 (2 reviews)
    Open Open 24 hours
    Updated 1 week ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - First Choice Powder Coating

    Auto wheel and tire repair

    Sandblasting

    Tire balancing

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    4 months ago

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    Photo of Al M.

    Al M.

    Thank you for giving us the opportunity and kind words.

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    14 days ago

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    Belle Tire

    Belle Tire

    (45 reviews)

    I scheduled an 11:00 a.m. winter tire installation at the Belle Tire on Ogden in Naperville a full…read moremonth in advance. I arrived on time and checked in as instructed. By 11:45 a.m., my vehicle still had not been taken in, and no one had bothered to explain the delay. At 11:45am when I asked the manager on duty why my appointment was running so far behind, the response was not professional or reassuring. Instead, I was spoken to in a sarcastic, condescending way and told "Just because you have an 11:00 appointment doesn't mean we'll take you in at 11:01." I was also told they could not "drop everything" for me. The issue was not raised voices but rather the dismissive attitude and lack of basic customer respect. Because it was about to snow and other shops were likely booked, I felt stuck and had no real choice but to stay. What makes this even worse is that I had been a long-time customer of the competitor directly across the street and was seriously considering moving all three of my vehicles to Belle Tire. The follow-up message from management completely minimized the issue and framed it as simply not getting me in "fast enough," which was not the real problem at all. And the fact that the manager with the attitude responds sarcastically to a complaint on behalf of herself..... smh. I cannot recommend this location based on how customers are treated when something goes wrong. Plus, the manager handling the complaint against herself is simply unacceptable. PS: Yes, I mailed a detailed letter to corporate. Who has time for that!?! But that is just how bad it was, I made the time.

    I had low tire pressure, called to ask if I could bring my car there for them to check and add air…read moreto the tires. The young lady on the phone said yes. When I arrived, I was told where to pull up. A kind young man looked at the tire pressure information posted on my car frame inside the driver side door. He checked and filled the tires, no charge. I appreciate the help provided so promptly.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (62 reviews)

    I visited this location for a routine oil change and replacement of all four tires. At the time of…read moredrop-off, only those services were authorized. Later, I agreed to a brake fluid service after being informed it was needed. During the process, I was told a brake caliper was "jammed" and the service could not be completed unless additional repairs (around $900+) were performed. I declined those repairs. Despite this, I was initially charged for the brake fluid service even though it was not completed as explained by the staff. The bigger issue was how the situation was handled. When I went to the store to understand what happened, the staff member raised his voice, repeatedly asked me to leave, and threatened to call the police while I was calmly asking for clarification. The police were called over what was essentially a billing discussion. The responding officer handled the situation professionally and clarified that it was a civil matter. After I completed payment, I was told I am no longer welcome at the store. This is not my first concern with this location. In a previous visit, I paid for a lifetime alignment, but the issue was not resolved and only later I was informed it was due to a strut problem. That said, after escalating the issue to corporate, they reached out, acknowledged the situation, refunded the brake fluid charge, and provided a resolution with discounted repair. I appreciate the corporate team for addressing the issue. Overall, while the final resolution was fair, the initial handling at the store level was disappointing and could have been managed much more professionally. 5 Stars for Corporate Team Only*****

    Had the firestone in do my daughters oil change in November of 2025 they tightened the canister so…read moretight I could not get it off, cracked it trying. towed the car to Toyota where their mechanics use a long breaker bar and the other mechanic hit the bar with a hammer and it finally came loose, THIS COST ME $440, towing, parts, and oil. WTF kind of company is this, STAY AWAY FROM FIRESTONE. AMD THEY WONT REIMBUERSE ME!!!!

    ACORN NILES - Old Axle shaft after removal at Acorn Tire.

    ACORN NILES

    (70 reviews)

    I really don't like bad reviews, but I have no choice. I took my minivan in to the Acorn location…read moreon Ogden in Naperville because the tire pressure sensor light continued to come on, regardless of the tire pressure. Acorn had installed new tires on several of my cars, and I felt relatively good about the service. However, this time was different. I needed four new tire pressure sensors at a cost of over $800. I agreed because they had my trust. All four sensors were installed, but just a day later, the light on the dashboard came on. They admitted they needed more time to sync the four tire sensors to the control unit. One more trip resulted in what I thought was a successful syncing of the sensors with the unit. However, just a day later, the light came back on again. I took it back in, and they removed the four new tire pressure sensors and replaced them with other sensors. I was good to go...or so I thought...until the light came on again. It turns out, Acorn did not have the proper technology to sync the tires with the central unit, so they refunded my money (in 9-12 business days) and told me I would have to take the van to Toyota. I appreciated their honesty. However... Two days later, one of my front tires lost pressure at an alarming rate. I refilled and watched the pressure reduce further. I took the van back and found out the tire had a leaky valve stem. They replaced it and I was on my way. Now that I'm home for a few hours, I've checked the tire pressure, and all four - after spending three hours in a cold garage, are reading 40 PSI on all four tires. I'm done. Why, after telling the desk rep that all four tire pressures were all over the map, would all four be so out of whack? If you use Acorn, do so at your peril. I hate to say this, but my experience has been more than informative. I have to find a new tire source.

    My husband had bad experience with this place. First of all he was quoted twice over the phone one…read moreprice for alignment with life warranty, but after work was done asked to pay $50 more. Second, he was never contacted when work was done to pick up the car. When he came to pick up the car at the end of the day, work was done, but he had to wait to get it another 20 min or so, even though only one person was working and three were talking among each others. The worst customer services, starting from giving wrong prices to careless behavior with customers and no apology.

    First Choice Powder Coating - powdercoating - Updated May 2026

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