1. First Call Auto Care

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Royal Oak, MI

First Call Auto Care

3.3 (4 reviews)
Closed • Closed

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Services - First Call Auto Care

Auto engine repair

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8 months ago

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8 months ago

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1 year ago

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2 years ago

less than exceptional, the pricing from quote to completion changed. There was confusion at the front desk.

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Goodyear Auto Service - Lobby-1

Goodyear Auto Service

(36 reviews)

While I woke up on Sunday morning with two of my tires showing very low air pressure. I was wary…read moreabout trying a new mechanic in the area. Unfortunately, on a Sunday morning there are not a lot of choices to choose from...then I googled closest mechanic near me and this place popped up. I called ahead and was quickly greeted by a nice guy who told me to bring my car in and the team will take a look at it. I slowly drove over to the mechanic shop and was pleasantly surprised by how clean the shop was AND the professionalism of the staff. The gentlemen working the front desk was very nice and made me feel really comfortable. I ended up getting more air in all of my tires by another super nice gentlemen who was happy to help me. They checked all four of my tires to ensure I was ready for the road. It's safe to say, I truly appreciated that they were not only open on a Sunday when everyone else was closed but how fast, efficient, and KIND every person was. What I loved most was the fact no one tried to sell me on anything and the staff seemed to really care about me - the customer. For this alone, I definitely can see the value of of coming when my car needs additional service. I highly recommend checking this place out if you're in the area and in need of an excellent team to take care of your vehicle.

I will not be returning to this business. They are not interested in providing good customer…read moreservice. They are only interested in making a buck. I came to this business to get a slow leak fixed. They proceeded to try and sell me two new tires instead of just fixing the slow leak. I told them I didn't want to buy two new tires today; especially since they were pricing them over and above what was being offered on the Goodyear site for the same tires. I asked them why that was. They came some bs excuse that the price online wasn't including the labor or the road protection plan. REALLY! I wonder if they would have pulled the same crap, if I was a guy!! I thanked them for their time. They said they understood and would fill the tire before giving me the keys back. Well, guess what they didn't even put air in the tire. This is the car that my 18 yr old daughter drives to get her back and forth to school. Real class act they are, not!! I definitely will not be spending my money there. I was able to get the tire fixed at Costco. I will be buying the tires from a business that isn't trying to cheat or lie to me and offers excellent customer service.

Discount Tire

Discount Tire

(110 reviews)

I am a long time customer of Discount Tire for multiple vehicles. Discount Tire in Lathrup Village…read moreis the truth! Their hazard insurance/certificate is a great value with pothole season upon us. My dashboard was continuously indicating one tire was experiencing low pressure even after adding air a couple times and another tire had a visible bulge on it. The Discount Tire team work on a rotation at the service counter. On my recent visit, I had the pleasure of getting the Service Assistant Manager, Tyler Baur. He indicated the bulge was most likely caused by hitting a pothole and the bulge was the indication of what was happening inside the tire. He got my other tire looked at and they determined there was a small piece of metal causing a slow leak that they were able to remove. My hazard certificate took care of replacing the other tire with the bulge. So, I received a $180 tire replacement plus a repair of the other for me to be out the door for less than $34. I'm confident and pleased that my tires are in a good and safe condition for the road. Thank you Tyler and Discount Tire!

I called them three times in middle of a work day and nobody picked up. Finally on the fourth try…read moreafter 2 minutes of ringing someone picked up only to put me on hold again. It's now over ten minutes of trying to reach them and I'm on hold as I write this. Get a VA or answering service. You're losing business from frustrated customers like me. I've bought at least 4 sets of tires here but the service has gotten worse and worse over the years. I originally came here for tires in the winter but the lines were insane so I waited til May when I figure they'll be slow but it doesn't seem to help.

Quality Foreign Car Service

Quality Foreign Car Service

(27 reviews)

Very satisfied with the service. The words I think of are up-front, honest, direct, reliable, and…read morefast. I had been scrambling to fix an engine/turbo issue on my modified Subaru WRX for two months. Between my tuner and the dealership we came to know satisfactory conclusions which cost me nearly $2,000 to no avail. I called here after a quick google search and spoke with Greg. He recommended a smoke test to check for vacuum leaks which was the next logical step so I was excited to hear him say that. I dropped my car off in the morning of our appointed day and by 12pm I received a call from Chris stating the the smoke test identified the hose leak (post-turbo) and that he was able to fix it. I have driven the car about 50 miles since then and my baby is back to it's good old street racing self! I am so grateful for Greg and Chris's help. Best part is they charged me a very fair rate for their services and did not rip me off. I will be coming back to get a bit more work done in the coming weeks and recommend this garage to my friends.

I took my Subaru in there because it was overheating. They said it was the radiator water pump and…read moresomething else they replaced all of that for a tune of about three grand then it started doing it again so they did a pressure test and found out it was the head gasket so for another five grand they replaced the head gasket but didn't do any of the other necessary things so the car constantly burned oil after that in there solution to me was to put a heavier weight oil so it didn't burn as fast. Needless to say about four months later because of all the engine oil burning and everything the engine finally seized at 88,000 miles. I wouldn't take a matchbox car to get repaired there.

First Call Auto Care - autorepair - Updated October 2026

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