They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I'm an avid vehicle lover, when people come to me asking for a trustworthy mechanic, I send them to…read moreAutoTech. They've never convinced me to purchase a service I haven't needed, and they are respectful when I ask many questions! The prices are very fair, especially for the level of care you receive. I just had my truck serviced, they were efficient and communicated with me throughout the process.

Once we found AutoTech of Syracuse a bunch of years ago we never looked back!…read more For one, when you enter their office you are entering a museum. I feel like I'm in the middle of the American Pickers show. So many antiques abound in the shop you just want to spend some time perusing the garage. Very very cool! I think everyone can say a big issue you may have at auto shop is just in the service you are getting from them. Are they honest? Do they over price? Owners & brothers Ed and Paul are honest and fair in the work they do. There has been a couple of occasions I was ready to fork over major cash only needed tech work that was at a affordable price. Not only have I brought both my families vehicles to Auto Tech but they also helped me out with purchasing and rewiring my trailer with LED lights. They really can do it all, just give them a call. I will never go anywhere else!

Will never go anywhere else! Amazing service and they do whatever it takes. Steve and Mike and…read morethe crew really rock

They are by far the most honest and helpful. I recommend them to all my friends. They did a great…read morejob fixing my exhaust system as well as other repairs.

I want to rate John's Auto a 10 but the site doesn't allow me to. My first experience with John's…read moreAuto was 2 years ago. They did my inspection for my registration. Their customer service is top notch along with their mechanics. I found out that my cabin air filter was absurdly dirty. Supposedly my dealer had changed that on a service call. I needed a new muffler and they replaced that. When I needed new tires, I knew who to contact. Once again, they were super friendly and scheduled me at my convenience. They gave me an excellent price for my four new tires. On top of that, my first rotation was free. I went today to have the rotation done. When I arrived for my appointment, they took my car immediately to do the job. When you need service on your vehicle, call John's Auto. You will immediately hear the friendliness and customer service the minute they answer the phone. Your vehicle will be taken care of like they own it and the price will be beyond belief.

Myself, my brother, my best friend Al, all use John's Auto Care center. We are all very happy with…read morethe courteous service and prices at John's. We all highly recommend them for your auto care.

Jeff Thomas, I need relate to you and all perspective customers what has transpired with my 1989…read moreJaguar XJS, and the warranty which expires on 20 September 2020 which you would not honour. As you remember, I paid over 6,000.00 for your services and regret every minute and dollar spent. I should have asked for the accreditations of all the people who worked on my vehicle as I believe they were more BOCES than Jaguar trained, yet I paid the big bucks for what I feel was no more than Craigslist mechanics. Let's begin with the loose steering. The steering wheel still has play and earlier this year I brought this to your attention but you refused to look at it unless I paid a 67.00 fee. Since when does a shop of your "caliber" look for money to inspect warranty work? That's why I wrote to the Better Business Bureau and they published my complaint regarding tour work. Next is the alignment which you did twice and admitted, "That's the best I can do". At 275.00 for an alignment I would think you could have made this big engined vehicle...12 cylinder go down the road on a straighter path. Let's talk about the brakes, 1500.00+, which pull to the right and the front hose which I was charged 101.00 leaks. The brake light keeps coming on at the oddest times, and then shuts off. Finally the "Minor" tuneup which you gave the car. You didn't clean out the mouse nest which took me 2 hours to remove, but you did tell me there were leaves. 970.79 for a job that left my idle to this day erratic, and quite a few vacuum hoses which you "forgot" to reinstall. I inspected terminals which were not cleaned but corroded. And one more thing, the PCV valve which you replaced for 104.83 and mentioned it really didn't need it but it might have been original, so why not...but the engine breather which was adjacent you didn't touch. I read the manual, removed it and soaked it in gasoline to remove the molasses like crud in its lattice work shaped body. I also scraped the gunk around the pipes which I am sure you should have looked at as it was so close. Jeff, you and your crew did a disservice to my beautiful 1989 5.3L XJS convertible. This year since you worked on it has been a nightmare as I believe you didn't solve the problem but became part of it. And yes, because I know you will use this...I did complete your survey immediately as I trusted you, but didn't know the negative issues until I drove the vehicle and it was too late to retract them. You used this against me when I disputed 2,900.00 worth of your work with American Express, and you won the case. Sly...very sly. My vehicle, as we reach the 1 year warranty point which you will not honour has been driven less than 4000 miles which again fits into your warranty specs, is not where I want it and reed it to be...I feel I have wasted a great deal of money and would not recommend your shop.

Because the service writer came out very angry that he was double charging me for a diagnosis and I…read moresaid I wasn't paying for it twice he got defensive. He then got aggressive after I just paid $500+ for absolutely nothing. Not to mention when I dropped the car off it started, now it doesn't start and also underneath my hood was all taken apart along with grease in the door well. The gentleman got so defensive I asked if he wanted to fight me, I couldn't tell if he was initiating a brawl or trying to explain why he was double billing me. Anyhow, towed car home, battery charges but computer isn't working correctly and the car won't start. Check my other reviews. I always leave good/fair feedback. This place, not so much.

They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

Very poor customer service and prices are double than other shops. Treated my 18 year old son, who…read moreones the car, and my wife as if they had no business asking questions about service done or billing. If i had gone to pick up the car and received this kind of attitude, there would have been real problems. I don't see how business like this stay in business. Use at your own risk.​

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.