Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!

After being shafted on my C7 trade for a 2024 Sentra SR (tragic story) by Kings Nissan, I was…read morelooking to trade out of it. The Sentra is a great car, but not to my liking. Out of morbid curiosity, I went back to Kings Nissan to see if they would try to get me again, and of course they tried. I was interested in a new Nissan Z, and I was told there were no 2025 manual Z's available in Ohio. I was told there were no black 2025 Z's available in Ohio. I drove Kings Nissan red automatic Performance Z and was not impressed with the transmission at all. To say the offer to buy the 2025 Z Performance was ridiculous is an understatement.($1000 down and $800/month for 84 months). I left with my Sentra assuming I would have to wait to get the black manual Z that I wanted. I was telling my daughter about the experience, and she wanted to know what the Z looked like. We just happened to have dinner at a restaurant near Busam Nissan, and I said we would stop to see if they had one so she could see it. She loved the C7 and wanted to see a Z. I walk in the showroom and I see a black 2025 Z Sport sitting there. I walk over to it assuming it's an automatic, but it's a manual. Busam is the closest Nissan dealership to Kings Nissan (10 miles). It became clear that Kings Nissan wasn't interested in servicing or satisfying anyone. The deal I accepted for the black manual was better than the 3rd offer from Kings. There was no "what do you want your payment to be" manipulation that is a typical tactic of salepersons. The sales staff before and after purchase were phenomenal. I was so impressed that I brought my son there to purchase his first new car (2026 Kicks SR) that he leased. He loves his new car. The sales manager sent me a "Z" keychain that I received in the mail a week or so after the purchase. It was an unnecessary gift but very appreciated. If I were to have anything negative to say about Busam Nissan is that you cannot schedule service from the MyNissan app. You have to call to schedule a service appointment. In the grand scheme of things, not a big deal. All my future Nissan purchases will be from Busam and I would recommend them to anyone. Avoid Kings Nissan or any dealership in that auto group. Their goal is to hose you out of as much money as possible. I sent the attached pictures with a less than friendly message to sales associate at Kings NIssan. He got off easy.

The management is rude as fuck. They are not helpful with any financial questions about how to help…read moreand not make customers suffer in the long run. Also the Jamaican guy is very manipulative, and says he's helping but the help is a minor transactional help for his own pockets and reputation. If you are looking for a dealership that isn't undermining just to get a sale don't go here. If you read this and still buy a car and you are not a middle class citizen good luck.

Stopped in Saturday 2-21 to look at an advertised 2025 F-150 that I had inquired about a few weeks…read moreago but was told wasn't available because of an outstanding recall. I was thrilled and had them work up a "deal". They came back with a final price that included a bunch of extras some of which the sales manager said were nonnegotiable. I inquired about one of those and he couldn't even explain what the benefit was to the customer. Then to add more insult he appraised my trade in at $2500 when two other dealers offered $5000 more. He said the 4WD unit was out as the reason when I've been driving through heavy snow over the last 4 weeks. The final result was a price that was nearly $12,000 more than the advertised price and within $500 of the full MSRP for a leftover 2025 with $5000 in Ford rebates! These clowns don't know how to deal in good faith! BIG PASS on Kerry Ford!

If you want to buy a vehicle from this lot, good luck because they clearly don't care about your…read moresafety. They only care about selling a car. Test drove a car and the brakes need to be replaced. Rotors included. The sales manager tried to tell us that it was the tires, and also tried to say that the rear brakes only engage about 20% of the time that that could not possibly be a problem. Also tried to tell us that the price that the vehicle is set at is considering the defects that need to be addressed. This is a safety issue. Do not buy a vehicle with a safety issue! It's quite evident they didn't care all they wanted to do was sell the car no thank you. Not worth the 90 minute drive to test drive.

Literal scam artists. I've gone through so much bs with these people. Matt adlepserger, the…read moresalesman I've been dealing with. An absolute joke. Him and I were going back and forth about this Avalon for days. I told him how I planned on getting it inspected by a third party. Everything was sounding good to go. Told me I needed someone above the age 25, valid license and insurance, so I can test drive. So I asked everyone. Finally got my grandmother to come out. Matt and I were texting and he was telling me that it no longer needs an inspection because it's been serviced already. I told him I still planned on getting it inspected, after I mentioned that? We were no longer aloud to get take the car ANYWHERE! "Per manager" said Matt adlesperger. And he also tries to pressure me to make quick moves. Mentioned How he has another potential buyer in Chicago who's ready to sign today. Why not just go with them instead of use it as a bs tactic with me? In the picture I'll post below. Matt says that "we've played this game before" yea we did, you guys tried pressuring me into a bs deal on a piece of junk in the past. And I couldn't get this vehicle inspected as well. They wanted me to purchase the vehicle before it had even been through their service! Then threw it in my face like they weren't the ones in the wrong... This place is a joke. Very rude and disrespectful. Always try to pressure you into making choices. After reading the rest of the reviews. And seeing they DO NOT respond to any Negative ones just shows how they are. They don't make things right. They don't take any accountability. They'll take your money and give you a nice and shiny paper weight! All the good reviews are the ones they've begged for. This place is god awful. Wouldn't recommend it to my worst enemies.

What a great experience!! I initially chose Mike Albert's because they had a model I was looking…read morefor and had great reviews! I'm so glad I did! MATT ADELSPERGER and the rest of the staff were amazing! I WILL be coming back for my next car!!!

Always great customer service. Lounge seating is comfy with snacks and drinks for your convenience.read more

no complaints my advisor Katlin got me into a loaner and helped me with my payment!! which was a…read morelittle high!! she is a 10 in my book!! Edward Harris

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

Well, I'm back again to speak highly about Theis Motors. My daughter purchased a used car that…read morestarted over heating within a week. The dealer made an attempt at fixing it, but to no avail. Immediately we headed over to Theis Motors. Once again they did what they do best, make their customers happy. After a few days they found the issue and we are happy. Mike Sr. realized the importance of fixing her car. Mike Jr. jumped right in and the whole shop took care of us. Thank You again for being genuine, fair and honest.

Extremely Pleased with my online experience! Baz (Bassem) was very professional and made my…read morepurchase absolutely smooth and without any troubles whatsoever, even going above and beyond what I expected. I am in Louisiana and was looking for a specific used car, a low mileage metallic gray Acura TL SH-AWD to exactly replace an accident loss. I found the perfect car ONLINE at Columbia Hyundai, Acura, Genesis. My only difficulty was the car was in Cincinnati! Bas set up the transaction and once payment cleared, I flew from New Orleans to Cincinnati where Baz met me with the car, keys, documents and a full tank of gas at CVG Arrivals to start my drive home. It was all over before you knew it. The car is perfect. The transaction perfect. The communications with Baz were perfect. If you are shopping online or at the dealership ask for Baz at Columbia Hyundai Acura Genesis! Did I say the car was perfect? What a car! Fantastic condition and dealer preparation. Thank you Baz! J Griffin

Stopped into Columbia Hyundai around 12:30 one afternoon looking seriously for a Santa Fe…read moreCalligraphy. There were three people sitting at desks plus a person in the center of the showroom who I assume was a receptionist it type person. I opened doors, sat in cars, walked slowly past several people waiting on someone, anyone to acknowledge my presence but nope, they were too busy staring at their phones. Needless to say I'll be purchasing a new car elsewhere. If they don't care to interact when making a $45-50,000 purchase how much will they care when I need a repair?

The best transmission plant ever! Best thing is it's near a Ruby Tuesday Restaurant 1 mile away!read more

I am beyond frustrated with the Ford Motor Company. My husband and I bought an Expedition in May…read more THREE WEEKS after we bought the car, the on screen navigation stopped working. It was of course under warranty, so we took it back to the dealership. Instead of replacing the entire system, they are attempting to fix it piece by piece.... And each piece has to be ordered, which takes over a week. I just paid a $600 car payment on a car I have not SEEN in a month!! And when Matt issued a complaint, they tried to give us a tiny rental car which would not have fit our double stroller or our carseats. My calls to corporate have gone unanswered and my car is still being held hostage.... Would love some communication from Ford...every corporate number i have tried requires a code....which the average consumer doesnt have access to. the messages i have left have gone unanswered. my number is 513-259-4362 minime0910@hotmail.com

Best burgers I. Town! Pistachio macchiato ice cream was amazing and highly recommendedread more

This guys did a excellent job on my car like it's never been in accident. Plus they helps me to…read moresaved my deductible,well done