I won't be returning to this shop for service and definitely not to buy. I scheduled an…read moreappointment for the 13th at 8 am on July 1st and on Thursday, I went in. They had no record of it, and the response I received made me feel like I had to show my calendar appointment and the call records. Jason got me in anyway which was nice, and he was very pleasant to work with. My one star is because my cup holder insert was removed from my truck during the servicing!!! I didn't notice right when they finished because it was pouring rain and I was late for work (waited over 90 min). When I got in my car in the afternoon, I saw immediately it was gone. I drove to the shop straight aw y and Jason was there to speak with me. He said the mechanic who serviced my car has a Mazda, so it doesn't make any sense for it to be missing. It's a standard size on ford trucks, I am assuming, so I can imagine someone taking liberties, knowing I can't prove it. On Jason's part, he went to look, but quite in show, because if it was taken, it wouldn't be sitting out as evidence. Took my number but really didn't seem that concerned. They're right, I can't prove it, but it is a real pain in the ass and quite astounding. Long story short, if I can't trust a place with the simple plastic accoutrements in my car, I'm not going to trust them again with my engine.

Brought my Escape in because front sensors were ice covered. They took care of problem right away,…read moreno charge.

A couple of months ago, a man fell behind asleep behind the wheel coming home from his third shift…read more He hit the dump truck and did a 360 and slammed into my car on the other side. Our vehicles were street parked. So much damaged that both the dump truck and mine were not drivable that we had to get it towed away. The damages were bad, it was hit on the drivers side and everything had to be replaced. M Work Auto Body was our body shop that did our repairs. From beginning to end, they contacted/updated me on the parts and insurance. They were fighting to get original and not used parts for my car because State Farm wanted to cut corners and get cheap products. They wanted to do the job right. At first I was getting discouraged and scared. But they kept calling State Farm to extend my rental car. After 2 months, I get my vehicle. There was one part that needed to be placed on the side of the car but it wasn't coming in until the following week. It passed the quality check and that this was only cosmetic. The owner drove to our home and put the part on for us. Which we greatly appreciated since we are on the other side of town. My car is driving smoothly and I want to thank the crew for a job well done.

Due to someone hitting our parked car not too long ago, we were in need of a body shop that could…read moreput our 2022 Toyota Rav 4 back together again. A friend of mine recommended here so we went for it. They towed our vehicle there since it was undriveable and were very friendly from the first day to the last. They made sure to let us know everything going on and always answered our questions. At one point, I thought they were taking a bit long on the repairs, but they were fighting with the insurance to put OEM parts on our vehicle instead of recycled parts. Gotta love insurance, right? Anything to turn a profit (I should know, I'm a former insurance salesman for the "like a good neighbor" company). After everything was done, there was one small accessory that needed to be put on, but since our car was driveable again, we were able to get it back. The owner said he'd bring that last part to our place and put it on himself. And yes, he delivered on his word. He told me he recently drove a car to Dayton, OH for a customer too. Now THAT'S customer service that people will remember.

I recently had an accident in my 2024 Kia Telluride. Despite the fact that I was not at fault, the…read moreresponsible party's insurance company refused to allow the use of OEM parts. My vehicle has only 19,000 miles and is in perfect condition. I argued with the insurance company to no avail, but Charlie at M&G was able to get all new parts for my vehicle. I am very grateful for his persistence. Charlie is very particular about the work that is done in his shop. My car looks brand new and everything is working perfectly. A friend of mine whose hobby is specialty and classic cars was also impressed with the job M&G did. Melissa was awesome at handling all paper work State Farm required and a pleasure to do business with. I highly recommend M&G Auto Body. Melissa arranged for Enterprise to pick me up and take me to the rental location when the tow truck dropped me and my car off for repair. I also dropped the rental at M&G when the work was completed and Enterprise retrieved it from M&G. I don't know if other shops have that arrangement, but it certainly was helpful for me. Again, great work and great service!

Recently, I was involved in my first accident in early August. Although I was cited, the accident…read morewas not my fault. It was a four-car collision caused by a driver who swerved to exit the freeway in front of us. The car behind me was tailgating, which left me and the car in front of me sandwiched with nowhere to swerve--there was construction and bottlenecked traffic in the left lane and a cement wall on the right. Both the driver who caused the accident and the one behind me sped away. I was shaken, scared, and overwhelmed, unsure of what to do. To make matters worse, I was close to paying off my car. I've always been a careful driver, and the chaos on the roads today is infuriating. Careless, thoughtless drivers who don't maintain safe distances and weave in and out like daredevils make driving incredibly frustrating. The patrol officer called a company to tow my car. When I contacted M & G Body to tow my truck to their lot and assess the damage, they arrived at the impound lot bright and early. The M & G tow driver was friendly, helpful, and quick. Linda and Melissa from M & G promptly provided cost-saving guidance and outlined my next steps to expedite the process. Charlie assessed my car and recommended getting a new one, as the repair costs exceeded the car's value. Throughout the entire process, I felt cared for, heard, and guided on how to move forward after the wreck. Their customer service was impeccable. Charlie offered valuable insight into my options, including selling the car to a junkyard or to someone interested in the parts or the whole vehicle. I will absolutely reach out to them for any future inquiries. M & G Body turned a traumatic situation into a more manageable experience through their motivation, professionalism, and expertise. Linda even gave me helpful advice on how to care for my sprained wrist and forearm. Thank you to M & G--I cannot thank them enough! I highly recommend their services.

They are always honest and the body work that Tony does is the best!…read moreVery conscious and considerate of how much time was needed to complete the work.

I knew I was in the wrong place the moment the appraiser came forward. He was gruff and gave us…read morethe impression we were greatly inconveniencing him. Almost felt like he was enjoying a delicious burger and a beer...and then we showed up. At a glance he said it would be $8000 with an entire door replacement and a 5 week waiting period once they decide to do the work. I got it done in 4 days at a fraction of his estimate.

We appreciate the competent service that Bill's has provided for our household for over 20 years…read more The overall inspection and report is very thorough and insightful. The repairs and maintenance they provide has kept my 14-year-old Camry running well. The customer service at the front desk and the skilled mechanics in the workshop are much appreciated.

Warning about Bill's Auto Repair & Towing Service…read more I want to share my son's experience with Bill's Auto Repair & Towing Service so others know what they may be dealing with. My son was in an automobile accident Friday evening. The police called Bill's to remove the vehicle from the scene. We have roadside assistance, but I understand that police can require a vehicle to be removed immediately for safety reasons. When Bill's arrived, the driver said the car was going to their impound lot. My son asked about having it towed elsewhere. He was told that would cost $250 plus mileage, and the driver convinced him it would be cheaper to have the car taken to Bill's garage, where he was told he could pick it up the next day. What he was not told was that the garage would be closed for the entire weekend. When he was finally able to get the vehicle today, his bill was $328.79, including $25 per day in storage fees while the business was closed. They also initially attempted to charge him an additional $100 in mileage because the tow-truck driver had been pulled away from another job at Kings Toyota and wanted to charge my son for the driver's travel to and from that job. After disputing it, that charge was removed. On top of all of this, they would not accept a credit or debit card. They required payment in cash. My issue isn't that a tow company charged for towing and storage. My issue is how this was handled: my son had just been in an accident, was told taking the vehicle to their garage would be the cheaper option and that he could retrieve it the next day, wasn't told they would be closed all weekend while storage charges accumulated, and then faced an attempted additional $100 mileage charge unrelated to towing his vehicle. I would strongly recommend that anyone dealing with Bill's Auto Repair & Towing Service get the full towing charge, destination, storage fees, business hours, and payment requirements in writing before allowing them to take your vehicle.

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

A rock was thrown into my car leaving me with a broken back passenger window. I did not recognize…read moreany of the auto body shops listed on the preferred options from my insurance but I thought I would give Precision Auto Body a try since it is a family business (despite a paucity of reviews on yelp). Bev, who answered the phone, was super sweet and walked me through the process of bringing my car in with insurance coverage and with renting a car. She did an excellent job communicating with me throughout the process and her projected timeline to completion was pretty much right on. The work done on my car (removing the glass and replacing the widow) was done excellently. In addition, Precision Auto Body also lubricated a door latch that was not opening and vacuumed my dogs' hair off the front seat at no extra charge. Everyone at this location was very friendly. I am more than impressed at their service and highly recommend them for auto body needs

I just wanted to follow up on the repair that was performed on our Audi Q7...we have yet to…read moreencounter a single problem and it still looks as good as new! No regrets here!

I had a minor accident and took my vehicle in for what was estimated to be an expensive repair. I…read morebasically just traded a little paint, but this was going to cost me my deductible, and the claim on my insurance. Performance took a look, spent five minutes cleaning off the paint from the accident, and it looked like it had never happened. No charge! I've never had a Auto Body shop do that before. Ever. Usually it is quite the opposite. They have earned my highest recommendation. Hopefully I never need their services again, but if I do they will be the first call i make.

This place does great work; the repair they did on my car looks better than new, and the estimate…read moreI got was both more knowledgeable and a bit less expensive than the others. Ask for Jason. My impression is that he knows what he's talking about.