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    Busam Nissan

    2.3 (42 reviews)
    Closed 10:00 am - 7:30 pm

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    2 years ago

    just purchased a car for our son there - the had what we felt was the best value of the local dealers and the car we were looking for.

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    8 years ago

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    3 years ago

    After they sell you a car, the management from sales mgr to finance mgr to owner consider you dirt and are 100 ignored!!!

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    9 years ago

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    Page 1 of 2

    Ask the Community - Busam Nissan

    Review Highlights - Busam Nissan

    It's always a hassle to purchase a vehicle, but Keith Pancoast and Mike Sames were absolutely fantastic.

    Mentioned in 3 reviews

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    Enthusiast Auto Group

    Enthusiast Auto Group

    (18 reviews)

    Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

    I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

    Kerry Ford - Check engine light

    Kerry Ford

    (94 reviews)

    Stopped in Saturday 2-21 to look at an advertised 2025 F-150 that I had inquired about a few weeks…read moreago but was told wasn't available because of an outstanding recall. I was thrilled and had them work up a "deal". They came back with a final price that included a bunch of extras some of which the sales manager said were nonnegotiable. I inquired about one of those and he couldn't even explain what the benefit was to the customer. Then to add more insult he appraised my trade in at $2500 when two other dealers offered $5000 more. He said the 4WD unit was out as the reason when I've been driving through heavy snow over the last 4 weeks. The final result was a price that was nearly $12,000 more than the advertised price and within $500 of the full MSRP for a leftover 2025 with $5000 in Ford rebates! These clowns don't know how to deal in good faith! BIG PASS on Kerry Ford!

    If you want to buy a vehicle from this lot, good luck because they clearly don't care about your…read moresafety. They only care about selling a car. Test drove a car and the brakes need to be replaced. Rotors included. The sales manager tried to tell us that it was the tires, and also tried to say that the rear brakes only engage about 20% of the time that that could not possibly be a problem. Also tried to tell us that the price that the vehicle is set at is considering the defects that need to be addressed. This is a safety issue. Do not buy a vehicle with a safety issue! It's quite evident they didn't care all they wanted to do was sell the car no thank you. Not worth the 90 minute drive to test drive.

    Mike Albert Sales & Service - The terrible messages from Matt

    Mike Albert Sales & Service

    (17 reviews)

    Literal scam artists. I've gone through so much bs with these people. Matt adlepserger, the…read moresalesman I've been dealing with. An absolute joke. Him and I were going back and forth about this Avalon for days. I told him how I planned on getting it inspected by a third party. Everything was sounding good to go. Told me I needed someone above the age 25, valid license and insurance, so I can test drive. So I asked everyone. Finally got my grandmother to come out. Matt and I were texting and he was telling me that it no longer needs an inspection because it's been serviced already. I told him I still planned on getting it inspected, after I mentioned that? We were no longer aloud to get take the car ANYWHERE! "Per manager" said Matt adlesperger. And he also tries to pressure me to make quick moves. Mentioned How he has another potential buyer in Chicago who's ready to sign today. Why not just go with them instead of use it as a bs tactic with me? In the picture I'll post below. Matt says that "we've played this game before" yea we did, you guys tried pressuring me into a bs deal on a piece of junk in the past. And I couldn't get this vehicle inspected as well. They wanted me to purchase the vehicle before it had even been through their service! Then threw it in my face like they weren't the ones in the wrong... This place is a joke. Very rude and disrespectful. Always try to pressure you into making choices. After reading the rest of the reviews. And seeing they DO NOT respond to any Negative ones just shows how they are. They don't make things right. They don't take any accountability. They'll take your money and give you a nice and shiny paper weight! All the good reviews are the ones they've begged for. This place is god awful. Wouldn't recommend it to my worst enemies.

    What a great experience!! I initially chose Mike Albert's because they had a model I was looking…read morefor and had great reviews! I'm so glad I did! MATT ADELSPERGER and the rest of the staff were amazing! I WILL be coming back for my next car!!!

    Columbia Hyundai - 2012 Acura TL SH-AWD only 56k miles

    Columbia Hyundai

    (51 reviews)

    Extremely Pleased with my online experience! Baz (Bassem) was very professional and made my…read morepurchase absolutely smooth and without any troubles whatsoever, even going above and beyond what I expected. I am in Louisiana and was looking for a specific used car, a low mileage metallic gray Acura TL SH-AWD to exactly replace an accident loss. I found the perfect car ONLINE at Columbia Hyundai, Acura, Genesis. My only difficulty was the car was in Cincinnati! Bas set up the transaction and once payment cleared, I flew from New Orleans to Cincinnati where Baz met me with the car, keys, documents and a full tank of gas at CVG Arrivals to start my drive home. It was all over before you knew it. The car is perfect. The transaction perfect. The communications with Baz were perfect. If you are shopping online or at the dealership ask for Baz at Columbia Hyundai Acura Genesis! Did I say the car was perfect? What a car! Fantastic condition and dealer preparation. Thank you Baz! J Griffin

    Stopped into Columbia Hyundai around 12:30 one afternoon looking seriously for a Santa Fe…read moreCalligraphy. There were three people sitting at desks plus a person in the center of the showroom who I assume was a receptionist it type person. I opened doors, sat in cars, walked slowly past several people waiting on someone, anyone to acknowledge my presence but nope, they were too busy staring at their phones. Needless to say I'll be purchasing a new car elsewhere. If they don't care to interact when making a $45-50,000 purchase how much will they care when I need a repair?

    AutoZone

    AutoZone

    (3 reviews)

    The commercials proud jingle is, "Get in the Zone...autozone!" Well, I got into "the zone" and…read morequickly left after the 'Zoned Out' service I received. I stopped by this Autozone location to get my battery tested. I needed a new one. I was ready to buy a new battery, but needed one question answered, "How do I know it's the battery and not the alternator? She gave me reasons the battery would fail, then said something to the affect of, "I gave the battery test results. that's what you came here for. if you want to buy a battery I'll write you up." and then walked back inside the store. Instead of following her back into the store, I closed my hood and drove a mile down the street to Walmart where I received better service. Yes, the big box retailer down the street that also sells fishing poles, televisions and beef jerky was able to answer all my questions, take my old battery out and install my new one all while providing better service than Autozone, a car parts specialist. I've received good service at other Autozones in the past, and I'm sure I'll go back in the future....just maybe not this location.

    I went to this store to check batteries. I told the store I can't get my car started again if I…read moreturn off. People from store told that they can connect to backup battery and get started. I switched off, tested battery, then tried switch on, as expected it's not turn on. I requested to get battery for my car, they said they don't change battery. They tried with their backup battery, it's not working. They told that problem is with something else, that they don't know. Now I'm clueless. Called my insurance, they came in 15 mins, with their battery it just started in first attempt. Thanks to my insurance. I went to nearby store and changed battery in 10 mins. Simple Google search can help you more than this store !

    Busam Nissan - car_dealers - Updated May 2026

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