Firestone

Called for a oil change he said bring it in. From start to finish I was there 45 mins. Watched him…read morecheck the car brakes and fluids while the oil was draining even saw him change the filter. He was straight out not trying to sell me anything I didn't need.

I've been taking my vehicle here for 10 plus years and I've always been treated well. The price is…read morereasonable and the work as it should be! Never had to go back for the same problem. 90% of the time I was not charged for diagnostics (except if it was really hard and time consuming to find the issue) and was given a discount if I paid cash. I strongly recommend it

Puente Hills Auto Service

My nieces recommended me to get new brakes, for my 10 year old Honda…read more Great service, great value and very pleased and was treated very well with what they did fir me

I have been coming out to Puente Hills Auto Service for over 20 years, my family even longer. The…read moreservice, the quality of work, the trust, that is something in-exchangeable, and I wouldn't ever trade this shop for any other mechanic. We've known Eduardo, whom runs this place since the 90s, I cannot recommend any other guy than this man. He is like family. And he gets your problems straightened out! Can't beat the value proposition either.

R & N Complete Auto Repair

(217 reviews)

Coming from someone that hates dealing with cars (it's stressful and costly, I don't know enough…read moreabout it, it's hard to trust a new mechanic) - I have really appreciated taking my lil' 2015 Honda Fit here :') I've visited R&N several times for different reasons: got my transmission fluid changed and a valve adjustment done, and asked for advice for my VTC actuator and catalytic converter which have been causing issues. Whether it was for a service or consultation/estimate, Mark has been patient to hear me out through my million questions and explain each process. He's never tried to pressure me to do a service I didn't need and their pricing is quite reasonable. He even threw in a brake inspection and O2 sensor test at no extra charge since I was already in for the valve adjustment! I'm most happy to have found a mechanic that actually listens to my concerns - thanks to Mark for being so sweet! I'd recommend this place to my family and friends and will be a returning customer for sure.

I had an Evap code for a small leak in my dodge Durango v6 2015. Hesitation to start after filling…read moreup with Gas. Check engine light was on. Replaced three parts and another mechanic that did not solve the problem. I took it to.R & N complete auto repair and they figured out the problem quickly. The solenoid purge valve had to be replaced with a OEM original manufacture part. Truly a complete auto repair service. I will be returning to get my vehicles serviced here. I highly recommend. The price was fair, but expect to pay just a little bit more because they use manufacturer original parts that cost more than aftermarket but perform more reliably.

Car-los Auto Repair & Tires

(173 reviews)

Had a pretty large nail in my tire and brought my car in for repair. Carlos and Carlos Jr. took…read morecare of it quickly and professionally. They were both friendly, honest, and easy to work with. Great service from start to finish--I highly recommend them! Thank you for saving my day!

referred here by a friend. this is the 3rd time we've been here to fix our tires…read more Carlos Jr. is very efficient in asking the issue, tire loosing air. he assigned a technician right away. who pulled the tire and showed me where the nail is. patched the tire and I was out of there w/in 30min, for $35. they also have 2nd hand tires for sale. I'll have to come back later.

Pep Boys

3.0

(293 reviews)

Came here today to get my dad's car's tire pressure checked. I was kind of lost because I didn't…read morerealize that they switched the area where they are doing tire pressure checks. So I called them and they explained that it's near the garage now. Shout out to the employee who answered my call and to the employee who helped me out with the tire pressure check! I forgot to ask for his name but he was wearing glasses and super helpful. I think he was the most helpful Pep Boys employee I've ever met, and he has a great personality too. His customer service skills were excellent. He was explaining how the pressure was fine after checking, and he also said they can fix it for free if the problem persists. Also, he mentioned about the wipers on the car that he said would be a quick fix and for 15 dollars. I mean it's pretty good customer service. Lastly, I came here at the right time when one of the employees put on "The Wheels on the Bus" song while they were working. Everyone was just laughing and having a good time. What a fun and friendly working environment for reals! 10/10

Alex helped me get a set of tires installed. He worked with my schedule and got me out the door…read morequickly. Nice people and good work. I'll be back again when I need.

Oilmen 2

3.9

(281 reviews)

These guys are fast sufficient and reliably decent on the prices .. .........................read more

Do NOT go here ever. I was a loyal customer for 4 years for oil change. My recent oil change by…read morethem, the day after the oil change my car started smoking and went into limp mode and stopped in the middle of the street. It smelled like burnt oil in the car. I had to have it towed to their shop, where I assumed they would be apologetic for over filling my oil and quickly resolve this. NO. They instead argued with me and accused me of overfilling my own oil after the oil change, which is insane. Then they made me pay $100 for a part they needed to correct their own error. This place is not professional. They are liars and have no humility or accountability. I used to recommend this place to everyone and had 3 family members going here for oil changes. No more. We are all taking our business elsewhere. Do not ever come here or do business here. Very dangerous for them to mess up a standard oil change and not take any accountability afterwards.

Fairway Auto Tech

(63 reviews)

My car needed spark plugs replaced so I sent out some quote requests on yelp. They got back to me…read morein couple hours and were one of the few shops that gave me a fair quote and could get me in same day. I was in and out in under an hour! Great service! Jose was very friendly!

This review is long overdue. I highly recommend Jose and his shop. They are honest, reasonable and…read morethe work done is reliable. He doesn't try to upsell services. He only suggests repairs that he feels is necessary. He goes above and beyond.

Victor's Quality Motors

(586 reviews)

Victor's Quality Motors IS the best mechanic we've ever had. All the mechanics there are incredibly…read morehelpful, knowledgeable, and will explain the issue your car is facing so you can understand it. We usually work with Mike and he's always welcoming us with a smile! Their prices are also very fair and reasonable. You'll even get an email that contains a quote with options of what they want to do for your car with prices associated with each line, plus the option to authorize them to do so or not. We've worked with dishonest mechanics in the past, but Victor's Quality Motors is a breath of fresh air. We cannot recommend them enough

Exceptional service! I've brought my Jeep Wrangler here several times, and the quality of the work…read morehas always been outstanding. Their pricing is consistently fair--better than any shop I've used before (even ChatGPT agreed when I compared estimates!). What really sets this place apart, though, is the honesty and genuine care they show their customers. I never felt pressured into unnecessary repairs, and they even gave me a discount without me asking. It's rare to find a shop that's both highly skilled and truly trustworthy. I'll definitely keep coming back.

A & V Mobile Wheel Repair

(122 reviews)

I had about a 3 inch rash on my wheel. Tony had great communication and the rim looks like new. I…read morewould definitely recommend Tony and will use him again if needed.

This is my own personal experience so don't let my review falter you from reaching out. I reached…read moreout for a dented rim repair as shown in my photos. The repair came out great and it took around two days. Tony came to my house and picked up the wheel. Unfortunately the paint correction did not match the rim and also my tire was leaking where the repair was made (it wasn't leaking even when the rim was dented). So I contacted Tony again to see what he can do. He said the paint came off the machine and that's what it analyzed it as and was willing to do it again so I said sure since the paint came out black instead of blue. He also offered to check on the tire and rebead the seal. So he picked up the wheel again, and this time it took almost two weeks to be done with the repair and this was only the tire portion. He advised that the paint correction would take another couple of days. Honestly just wanted the wheel back since I was out of a car for two weeks already and who knows how much longer it would take to get the wheel back. He came and dropped it off and installed the wheel and the tire is holding air for now, but he did recommend me to just get a new tire if it leaks again which I will do. This time though, when I got the wheel back, it had a new chip near the center which wasn't there before from the original pick up nor the first repair. As far as value and convenience of picking up and delivering goes, I'd say it's fair and beats the competitors. Otherwise, I wasn't too thrilled about the repair. Update: Bumped up one star since tire repairs aren't part of their job description and Tony went out of his way to do it. Leaving it 3 stars due to paint issues and poor communication where I have to ask for updates every couple of days.

Elite Alignment

(37 reviews)

Made an appointment stopped by the next day. Met with Tony…read more Brought my S2000 in for a performance alignment and had a great experience. The team took the time to go over my setup, answered my questions, and gave me some helpful advice without trying to sell me things I didn't need. The whole process was smooth and professional. The car drives exactly how I wanted it to. Steering feels sharper, the alignment is spot on, and you can tell they pay attention to the details. It's nice to find a shop that actually cares about getting it right. Definitely a 5-star experience. My wallet is a little lighter, but at least now the car goes straight... until I tell it not to. I'll definitely be back for future alignments and suspension work.

Tony would not refund my money or respond to my messages about why he intentionally misaligned my…read moretires, causing extreme tire wear and feathering from toe/camber/unmatched alignment numbers! I have just reported him to BAR ONLINE! DO NOT COME HERE! He basically took my money, ruined my installation of rear camber arms THAT HE SUGGESTED I PURCHASE, AND ALSO RUINED THE PARTS AND MY ALIGNMENTS!

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6 reviews that are not currently recommended

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Tt S.

0

1

3

7 years ago

Occurs on January 9, 2020 ！！nowner is Absolutely cheating, scamming, fake shop，I will guarantee you regret for life！！！！！ his store is not Firestone, but employees wear uniform counterfeit logo clothing, large billboards outside are fake, and promotional advertisements are on the store's exterior wall. The billboard in front of the store is fake. Give you an illusion, illusion. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. I asked for an invoice. He rejected me and was unable to provide me with an invoice. I realized that I had been deceived and extorted. They pretended to be a brand of firestone chain stores to cheat money. When I walked into this store, I asked the manager if this is firestone, and the manager answered me positively, yes! !! !! !! Firestone discount cards and credit cards can be used, but when the checkout is finished, the manager said that we have no discounts, and instead said that it was not firestone. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. In order to change the oil, I asked for an invoice. He rejected me and was unable to provide me with an invoice. I only changed the oil, and the tire inspection cost a total of $ 210. After waiting for three hours, I saw that they had deceived the Chinese elderly and women. Because I saw this while I was waiting, because if you do n't speak English well, you will be deceived, the manager will anger me and drive me out, let me leave his store, rudely curse, this is a bad thing, he Not only deceived me, but also impersonated firestone !!! This is scam and shameful. Many people are deceived. What I said is true, please investigate! In the end, the manager angered me and drove me out of the store. He told me to rudely swear me. This was a bad experience. He not only cheated me, but also faked Firestone. Is terrible. This is scam and shameful. Occurs on January 9, 2020 shop name：Firestone Location ：18213 Colima Rd Ste 10 Rowland Heights, CA 91748 这家商店不是firestone，但是员工穿着统一假冒标志服装，外面很大的广告牌是假的，促销广告在店外墙。商店前面的广告牌是假的。给你一种错觉，假象。他们还损坏了我的汽车油箱盖子，并要求我为新油箱盖子支付50美元。我提出需要发票。他拒绝了我，无法向我提供发票。我才意识到我被骗，和敲诈了，他们冒充firestone连锁店的品牌形象骗钱，在我刚走进这家店的时候，我问经理，这里是不是firestone，经理肯定的回答我，是的！！！！可以使用firestone的优惠卡和信用卡，但是结账的到时候，经理说我们没有优惠，改口说不是firestone。他们还损坏了我的汽车油箱盖子，并要求我支付新油箱盖子支付50美元。才能更换油，我提出需要发票。他拒绝了我，无法向我提供发票。我只换了油，轮胎检查一共花掉总计为210美元。等待了三个小时，我看到他们欺骗了中国老人和妇女。因为我在等待的时候看到了这个，因为如果你英语说得不好，就会被骗，经理对我发怒驱赶我出去，让我离开他的商店，粗鲁的骂人，这是糟糕的事情，他不但欺骗了我，也假冒 firestone !!!这是诈骗和可耻的。有很多人被欺骗对待。我说的都是真的，请你们调查！最后经理对我发怒驱赶我出去，让我离开他的商店，他讲粗鲁脏话骂我，这是我糟糕的经历，他不但欺骗了我，也假冒firestone !!!损坏里firestone的品牌形象，这是很可怕的。这是诈骗和可耻的。 read more

Zhen C.

0

1

3

7 years ago

Occurs on January 9, 2020 ！！nowner is Absolutely cheating, scamming, fake shop，I will guarantee you regret for life！！！！！ his store is not Firestone, but employees wear uniform counterfeit logo clothing, large billboards outside are fake, and promotional advertisements are on the store's exterior wall. The billboard in front of the store is fake. Give you an illusion, illusion. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. I asked for an invoice. He rejected me and was unable to provide me with an invoice. I realized that I had been deceived and extorted. They pretended to be a brand of firestone chain stores to cheat money. When I walked into this store, I asked the manager if this is firestone, and the manager answered me positively, yes! !! !! !! Firestone discount cards and credit cards can be used, but when the checkout is finished, the manager said that we have no discounts, and instead said that it was not firestone. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. In order to change the oil, I asked for an invoice. He rejected me and was unable to provide me with an invoice. I only changed the oil, and the tire inspection cost a total of $ 210. After waiting for three hours, I saw that they had deceived the Chinese elderly and women. Because I saw this while I was waiting, because if you do n't speak English well, you will be deceived, the manager will anger me and drive me out, let me leave his store, rudely curse, this is a bad thing, he Not only deceived me, but also impersonated firestone !!! This is scam and shameful. Many people are deceived. What I said is true, please investigate! In the end, the manager angered me and drove me out of the store. He told me to rudely swear me. This was a bad experience. He not only cheated me, but also faked Firestone. Is terrible. This is scam and shameful. Occurs on January 9, 2020 shop name：Firestone Location ：18213 Colima Rd Ste 10 Rowland Heights, CA 91748 这家商店不是firestone，但是员工穿着统一假冒标志服装，外面很大的广告牌是假的，促销广告在店外墙。商店前面的广告牌是假的。给你一种错觉，假象。他们还损坏了我的汽车油箱盖子，并要求我为新油箱盖子支付50美元。我提出需要发票。他拒绝了我，无法向我提供发票。我才意识到我被骗，和敲诈了，他们冒充firestone连锁店的品牌形象骗钱，在我刚走进这家店的时候，我问经理，这里是不是firestone，经理肯定的回答我，是的！！！！可以使用firestone的优惠卡和信用卡，但是结账的到时候，经理说我们没有优惠，改口说不是firestone。他们还损坏了我的汽车油箱盖子，并要求我支付新油箱盖子支付50美元。才能更换油，我提出需要发票。他拒绝了我，无法向我提供发票。我只换了油，轮胎检查一共花掉总计为210美元。等待了三个小时，我看到他们欺骗了中国老人和妇女。因为我在等待的时候看到了这个，因为如果你英语说得不好，就会被骗，经理对我发怒驱赶我出去，让我离开他的商店，粗鲁的骂人，这是糟糕的事情，他不但欺骗了我，也假冒 firestone !!!这是诈骗和可耻的。有很多人被欺骗对待。我说的都是真的，请你们调查！最后经理对我发怒驱赶我出去，让我离开他的商店，他讲粗鲁脏话骂我，这是我糟糕的经历，他不但欺骗了我，也假冒firestone !!!损坏里firestone的品牌形象，这是很可怕的。这是诈骗和可耻的。 read more

Jack W.

0

1

0

7 years ago

Occurs on January 9, 2020 ！！nowner is Absolutely cheating, scamming, fake shop，I will guarantee you regret for life！！！！！ his store is not Firestone, but employees wear uniform counterfeit logo clothing, large billboards outside are fake, and promotional advertisements are on the store's exterior wall. The billboard in front of the store is fake. Give you an illusion, illusion. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. I asked for an invoice. He rejected me and was unable to provide me with an invoice. I realized that I had been deceived and extorted. They pretended to be a brand of firestone chain stores to cheat money. When I walked into this store, I asked the manager if this is firestone, and the manager answered me positively, yes! !! !! !! Firestone discount cards and credit cards can be used, but when the checkout is finished, the manager said that we have no discounts, and instead said that it was not firestone. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. In order to change the oil, I asked for an invoice. He rejected me and was unable to provide me with an invoice. I only changed the oil, and the tire inspection cost a total of $ 210. After waiting for three hours, I saw that they had deceived the Chinese elderly and women. Because I saw this while I was waiting, because if you do n't speak English well, you will be deceived, the manager will anger me and drive me out, let me leave his store, rudely curse, this is a bad thing, he Not only deceived me, but also impersonated firestone !!! This is scam and shameful. Many people are deceived. What I said is true, please investigate! In the end, the manager angered me and drove me out of the store. He told me to rudely swear me. This was a bad experience. He not only cheated me, but also faked Firestone. Is terrible. This is scam and shameful. Occurs on January 9, 2020 shop name：Firestone Location ：18213 Colima Rd Ste 10 Rowland Heights, CA 91748 这家商店不是firestone，但是员工穿着统一假冒标志服装，外面很大的广告牌是假的，促销广告在店外墙。商店前面的广告牌是假的。给你一种错觉，假象。他们还损坏了我的汽车油箱盖子，并要求我为新油箱盖子支付50美元。我提出需要发票。他拒绝了我，无法向我提供发票。我才意识到我被骗，和敲诈了，他们冒充firestone连锁店的品牌形象骗钱，在我刚走进这家店的时候，我问经理，这里是不是firestone，经理肯定的回答我，是的！！！！可以使用firestone的优惠卡和信用卡，但是结账的到时候，经理说我们没有优惠，改口说不是firestone。他们还损坏了我的汽车油箱盖子，并要求我支付新油箱盖子支付50美元。才能更换油，我提出需要发票。他拒绝了我，无法向我提供发票。我只换了油，轮胎检查一共花掉总计为210美元。等待了三个小时，我看到他们欺骗了中国老人和妇女。因为我在等待的时候看到了这个，因为如果你英语说得不好，就会被骗，经理对我发怒驱赶我出去，让我离开他的商店，粗鲁的骂人，这是糟糕的事情，他不但欺骗了我，也假冒 firestone !!!这是诈骗和可耻的。有很多人被欺骗对待。我说的都是真的，请你们调查！最后经理对我发怒驱赶我出去，让我离开他的商店，他讲粗鲁脏话骂我，这是我糟糕的经历，他不但欺骗了我，也假冒firestone !!!损坏里firestone的品牌形象，这是很可怕的。这是诈骗和可耻的。 read more

Andrew G.

393

24

8

3 years ago

If you're looking for top-notch automotive service and a delightful customer experience, look no further than Firestone Rowland Heights! My recent visit to this establishment was nothing short of excellent, and a significant part of that wonderful experience can be attributed to their outstanding owner, David. From the moment I walked through the doors, I was greeted with warm smiles and a genuine willingness to assist. The ambiance of the facility was inviting and clean, creating a positive first impression. But it was David's exceptional professionalism and knowledge that truly set this place apart. David's expertise in automotive matters was evident right from the start. He attentively listened to my concerns and diligently answered all my questions with confidence and clarity. I felt reassured that my vehicle was in capable hands. His friendly demeanor and approachability made me feel like I was conversing with an old friend rather than just another customer. The service provided by David was prompt and efficient. He ensured that all my vehicle's issues were thoroughly addressed and provided transparent explanations of the necessary repairs and maintenance. Moreover, he went the extra mile to discuss preventive measures to enhance the longevity and performance of my car. Beyond his technical knowledge, David displayed a genuine passion for customer satisfaction. He treated my car with the utmost care and respect, as if it were his own. His commitment to delivering the best possible service left a lasting impression on me. The overall atmosphere at Firestone Rowland Heights was friendly and inviting. The entire team worked seamlessly together, creating a smooth and stress-free experience for customers. The waiting area was comfortable and well-appointed. As a result of David's exceptional service, I left Firestone Rowland Heights feeling not only satisfied with my vehicle's performance but also with the overall experience. It's rare to encounter such a dedicated and knowledgeable individual who genuinely cares about their customers' needs. In conclusion, I highly recommend Firestone Rowland Heights for all your automotive needs, and if you have the chance, don't miss the opportunity to work with David. His professionalism, expertise, and friendly demeanor make him an invaluable asset to this establishment. I will undoubtedly return for any future automotive requirements, knowing that I'll be in the capable hands of David and the Firestone Rowland Heights team. Five stars all the way! read more

Jonathan G.

128

75

18

16 years ago

I have been coming here for years. Always great, fast service and reasonable prices. The manager David definitely knows his stuff and has always been helpful and honest. They are great for alignments and can even do custom alignments on race cars. I track my car and always take it here to get it worked on. I have had everything done from oil changes to timing belts as well as brake jobs. The technicians are knowledgeable (ASE certified) and careful when working on your vehicle. Promised price ranges and time frames are always accurate. read more

David G.

0

2

4

4 years ago

Excellent and efficient Service , No appointment needed for my oil change , it was done in 30 minutes

Firestone - tires - Updated July 2026

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Car-los Auto Repair & Tires

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Had a pretty large nail in my tire and brought my car in for repair. Carlos and Carlos Jr. took…read morecare of it quickly and professionally. They were both friendly, honest, and easy to work with. Great service from start to finish--I highly recommend them! Thank you for saving my day!

referred here by a friend. this is the 3rd time we've been here to fix our tires…read more Carlos Jr. is very efficient in asking the issue, tire loosing air. he assigned a technician right away. who pulled the tire and showed me where the nail is. patched the tire and I was out of there w/in 30min, for $35. they also have 2nd hand tires for sale. I'll have to come back later.

Master Tech

Called for a oil change he said bring it in. From start to finish I was there 45 mins. Watched him…read morecheck the car brakes and fluids while the oil was draining even saw him change the filter. He was straight out not trying to sell me anything I didn't need.

I've been taking my vehicle here for 10 plus years and I've always been treated well. The price is…read morereasonable and the work as it should be! Never had to go back for the same problem. 90% of the time I was not charged for diagnostics (except if it was really hard and time consuming to find the issue) and was given a discount if I paid cash. I strongly recommend it

Puente Hills Auto Service

My nieces recommended me to get new brakes, for my 10 year old Honda…read more Great service, great value and very pleased and was treated very well with what they did fir me

I have been coming out to Puente Hills Auto Service for over 20 years, my family even longer. The…read moreservice, the quality of work, the trust, that is something in-exchangeable, and I wouldn't ever trade this shop for any other mechanic. We've known Eduardo, whom runs this place since the 90s, I cannot recommend any other guy than this man. He is like family. And he gets your problems straightened out! Can't beat the value proposition either.

Rene's Tire Service

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I came in to replace a couple of damaged/worn out tires and get a front alignment…read more Fast service, fair prices, and the used tires here are in great shape. Rene, the owner, is super friendly and gives helpful, straightforward advice about the tires/ work. Get his input if you want correct answers. Great guy! No pressure or hard sell. Much appreciated. I was in and out quickly and left feeling confident about the work and the tires. Highly recommended!

Rude. Expensive. $65 for used tire. Average small sedan tire…read more Gfghhhhjjhhhhhh

La Puente Tires

3.7

(299 reviews)

Quick service, easy location to get to, affordable prices…read more Got a flat, this is the quick place to get it repaired. They're quick and will let you know if the tire needs to be replaced. Located off Valley it's easy to get to and there are plenty of bays for service.

*LONG READ, BUT A TRUTHFUL AND DEFINITIVE REVIEW*…read more "You never get a second chance to make a good first impression" is a common saying that applies to many aspects of life, especially in business. Unfortunately, my first (and definite last) impression of La Puente Tires was atrocious. My experience was full of red flags. Notably, the reception is rude, their practices seem suspect, and their service is mediocre at best. That day, my tire was flat, and I noticed a nail in it. I called AAA, and the driver who aided me recommended a nearby tire shop that offered cheap services: La Puente Tires. Excitedly, I drove over, pulled in, and parked. Because it was my first time there, I walked into the reception area where I was greeted by... no one. I saw a large woman in yellow sitting and approached her, asking if I could have my tire patched. She said, somewhat exhaustedly, to pull in front of the reception building, then pull in to a free spot in front of the repair area. Her tone put me off because when another customer (most likely a regular) arrived, she treated them exponentially differently. However, for the most part, I brushed this interaction off. After I parked at the open spot, one of the men signaled that I wasn't supposed to be parked there, and they seemed confused. This was the first red flag: the reception and repair had no communication, and the mistake was placed on me. So, I drove back to the waiting area. While I was waiting, I checked their reviews and saw they were polarizing. The reviews I had a chance to glance at were either extremely negative (one-star) or glowing (five-star). That was the second red flag I noticed. When it was finally my turn, the woman condescendingly told me to park next to a truck in front of the repair area. After I told the repairman I needed my tire patched, he quickly went to work, which was amazing. I quietly observed how the repairmen worked, and it seemed impressive as everyone worked on something, and the overall atmosphere felt upbeat. It was pleasant until I noticed some of the signs they had posted. One sign in particular was unusual. It stated that they were not responsible for any damage done to your tire during their service. This doesn't make sense because this is a tire shop, and they work intimately with your tire, and mistakes are bound to happen. Also, when I looked more closely, I saw they handle the tires haphazardly. So that was the third red flag in my mind. The fourth red flag occurred when the repairman started talking to me about my tire. A worker waved me over and told me that they couldn't fix my tire. The reasoning they gave me was, "[My] tire was bad," as they pointed to the hole in my tire where the nail had been. I accepted this answer because of the language barrier between the worker and me; however, when I asked again, he flagged a couple of workers who spoke English to explain it. They reiterated that my tire was "bad" and had "low air," while pointing to the hole the nail had left. Obviously, if you pull the nail out of the tire, it will begin to hemorrhage air pressure. So, yet again, I asked *why* my tire was bad, and they started pushing a used tire or a new one on me. I promptly refused, so they put my clearly flat tire back onto my car to show some evidence that my tire was "bad." It was clear that I wasn't amused, so the repairman finally patched my tire. While he was doing so, I asked once more why my tire was bad, but I never got an answer. Instead, he was exchanging glances with another customer and laughing. The actual patching of my tire took around 2 minutes, and at the end, the repairman pulled out a translator and explained that he thinks I should get my tire changed. During the duration of me pulling up to the spot in front of the repair area, the 15 or so minutes I stood waiting while they did whatever on my tire, to the 2 minutes it actually took to patch my tire, I never got the answer as to why my tire was "bad." I then went back to the reception area, where the repairman explained something to the large woman, and I paid my $20. She also reiterated that my tire is bad and that I have to get it replaced, without ever explaining why. Before I left, the woman sitting to the large woman's right kindly offered to get pricing on new tires, but I declined. While I was driving home, I called my dad to ask about my tire situation. He came home, examined all my tires, and gave me a genuine reason as to *why* my tire needed to be replaced. The entire process with my dad took 5 minutes. If my dad could explain it to me so simply and concisely, why couldn't the *actual* repairmen do so as well? Ultimately, I rated this tire shop a 1/5 stars because it's the lowest I could and they *did* patch my tire as I asked. The overall unprofessional manner of the repairmen and receptionist, and the other reasons I mentioned, made my experience one I wish never to have again.

Honest Auto Group

4.3

(98 reviews)

I'd like to highly recommend Joseph at Honest Auto Shop in Rowland Heights!…read more I have a 2019 Toyota Camry, and recently the A/C stopped working. I took it to two different shops, and both told me the entire air compressor needed to be replaced, quoting me anywhere from $900 to $1,200. That seemed like a lot of money, and I was a bit skeptical--especially since Toyota compressors typically last over 100,000 miles. So I decided to get a third opinion and went to Honest Auto. I'm so glad I did! Joseph and his team took a closer look and found that it wasn't the compressor at all--it was just a small part, the fuse, that had gone bad. They replaced it for only $150. If you ever need car repairs, I strongly recommend getting a second opinion from Joseph at Honest Auto. They saved me a lot of money and were truly honest, just like their name says.

Excellent service. They're honest and straightforward. They won't overcharge you. Overall great…read morecustomer service and they do it right

Colima Automotive

3.9

(36 reviews)

The price was obviously higher than the market price. When I asked the boss what the problem was…read morewith the car, the boss's attitude was very bad. He said: You don't understand what I said! Do consumers have no right to know what's wrong with their car? I talked to him very well. I said: I'm not a native English speaker. I can't hear what you're saying clearly. Can you translate it with my mobile phone? Then he was so angry that he felt like beating someone He spent $500 and got the boss's stinky face and extremely low efficiency. The boss said it would take three hours to repair, and we were waiting. In fact, it took less than half an hour to help us repair the car. Such labor costs are too expensive. Tire sensors cost about $100 each, and $65 for other places. I was not allowed to see it when I repaired the car. I was really afraid that he would do it. You work honestly. Why are you afraid of being seen by others?

I've had maintenance done here before ，I want to get a receipt today. Not only did he not give it…read more，but he also used foul language and waved a wrench, threatening me and my 13-year-old daughter! I'm so mad I'm gonna call the police. I will not go to his house to repair the car, and I will tell my friends to resolutely boycott his house

Lambs Auto Center

3.3

(68 reviews)

Quick and amazing service. I like how everyone is super knowledgeable and are very thorough with…read morethe service they provide. I would highly recommend to everyone!

If I could give 0 I would I just found out that all the money spent in the past year with them for…read more"car repairs" was money thrown. They charge for things they didn't do which they were suppose to do. Taking advantage of people is definitely not a good way to run a business. I used to trust them, now I know that they just want the money without doing the work.

Valvoline Express Care