This place is legit! They're a friendly, professional, and super responsive team. Took my car in…read morefor an oil change. I waited about an hour and they did a thorough inspection too. Also, the oil change was on the house which was super generous and unexpected! I trust that they won't try to upsell or prescribe unnecessary services down the line. Recommend!

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

These guys are the BEST on all levels: quality of work, service requested, efficiency , value,…read moreprice, customer service, integrity and overall kindness as well as concern for the customer.

I had the alternator changed by Abu and his team on Sept. 18 2025…read more I had found myself stuck downtown DC and Abu picked up the phone around 9 pm!!! Not only that, they fixed my car the very next day so that I can return to Indiana. I was very pleased and highly recommend this business! Maciej

I busted my tire on a curb on my way downtown. Was lucky that it happened a couple blocks from…read moreEmbassy Row Shell. Drove it in, the service manager Wally was really nice, he identified and located the replacement tire right away. He gave me a quote clearly laying out the charges, and promised next day turnaround. True to his word, was ready in under 24 hours. I was due for an oil change and asked them to add that and they did no problem. Pickup was super easy- the final price charged matched the quote and it took less than 10 minutes to settle up. Price was good. I'll be back for oil changes and would trust them with repair work if i need in the future. Many thanks to the team for making a bad day better.

he tried to tell me I need an oil change even though I got…read moreone less than 2000 miles ago and told me I needed new brakes when I replaced them less than one year ago. overall really felt like a scam trying to get me to pay for maintenance I did not need. would not go back.

This was my first visit and I had a very good experience. I have an older, high mileage vehicle and…read morethe staff was extremely honest and realistic as to items that needed attention given the age and value of the vehicle. The electronic communications were very detailed and helpful describing diagnosis. Staff extremely professional and courteous! I will absolutely receive additional services from Ben Nielsens NW.​

We came for a tire patch, Josh was so helpful and efficient - we were in and out in 15 minutes…read more Will definitely be coming back for other car services!

I'm staying around the corner for a month. This morning my car wouldn't start. Thought maybe I'd…read moreleft a light on and the battery died, but didn't know anyone in the neighborhood who could help me jump it. Walked to Metro Motor and the gentleman there was nice enough to loan me the battery charger/jumper thingy. I went back to my car and realized the problem was that the battery was simply loose. I tightened it by hand and got the car started. While returning the charger, the same guy told me I should bring it in for them to tighten it with a wrench to make sure it didn't jar loose again. I did so. It only took a minute, and they didn't charge me. Exceptionally friendly service. Much appreciated, guys!

I cant praise the guys at Metro Motors Shell enough . We arrived in DC Saturday night . The check…read moreengine light came on and my car was sputtering and coughing with no power. I called MM first thing Monday morning and explained our situation . We were scheduled to leave the next morning. We took the vehicle and dropped it off . A couple of hours later I recieved a message stating exactly what the prpblem was, and the repair costs . The ignition control model had failed . I gave the go ahead to make the repair . A couple of hours later I got a message saying the car was ready to be picked up. Everyone there were courtious and knowledgeable. I was impressed by their professionalism and the fact that they put our needs first , to get us back on the road . Highly reccomend. Kudos Metro Motors , you are my heroes .

Excellent store. Neerat is a genius and gives great service. But don't go when the Indian manager…read moreis there. He is rude and challenges you over a book of matches. Very bad way to run business in America.

I tell you the sales people in this store are rude and just never seem to care with questions. I…read moretried to deal with it and over look this issue, but I will never purchase goods from inside only gas's paying at the pump. The nerve of them.

They are BMW and Mercedes specialists, and are very knowledgeable and trustworthy. If you have an…read moreolder BMW that you want to keep running great, J&F is fantastic

Tried to get an estimate but I got some guy that started TELLING ME he would NOT tell me anything…read moreuntil they thoroughly inspected the car. (laugh). total moron that thinks the customers need him more than he needs customers. said they were booked for weeks and got an attitude. FORGET even calling this place !!! Do yourself and go somewhere else like I did, unless you want someone TELLING you what to do to get your car worked on.

I had such a great experience here and had to share. I came in needing my brake pads and rotors…read morereplaced and decided to get my car detailed as well. From start to finish, they were amazing. So incredibly kind, honest, and took the time to explain everything clearly so I understood what was being done. It's not always easy finding a place you can trust with car repairs, but they made the whole process feel comfortable and stress-free. The pricing was fantastic (especially for the area), and the detailing job was fantastic. my car genuinely looks and feels brand new inside and out. You can tell they really care about their customers and take pride in their work. I'll definitely be coming back and recommending them to others!

Extremely fast and efficient. Finished the project on time and on budget. Excellent service from…read morestart to finish

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

I brought my car in for a standard oil change and check up. Despite its popularity in the…read morecommunity, they always schedule me quickly. They do great work, and respect my time when I choose to wait. When I've had issues, they are straightforward with me, but do not oversell. Thank you!

This was as pleasant an experience as could be for an unexpected car problem. An alert came on as…read morewe were coming home from the grocery store around 9PM on a Thursday night, indicating that the pressure in our tires were low. We got home and into the garage and then inspected the tires, and sure enough, there was a big nail embedded in one of them and it was already looking shlumpy (technical term). Luckily, Metro Motor Georgetown Exxon was still open, so we called them and they told us that, while the repair guy wasn't there anymore, we could bring in the car and leave it overnight. There are other garages in the area that technically let you do this, but they weren't still open with staff present and we didn't feel comfortable just leaving our car somewhere without talking to anybody or filling out paperwork. The only other option was to let the car sit overnight, during which time the tire would have gone totally flat, and then have it towed to a garage in the morning (we don't have a spare so joining Triple A and having them come provide flat tire service didn't seem like an option). So we were very lucky that this place was still open until 10 that evening. When we arrived we were able to park out front - though there weren't a ton of spaces left - I guess everyone else had the same idea we did. We went inside and the guy at the desk was helpful and said we could just leave our car and he would move it where they needed it. We filled out some really easy paperwork and left a key, then walked downhill to M St. and caught a bus home. This could have been a really nerve-wracking ordeal the next day, except that the garage called us first thing in the morning (I LOVE that they called us and we didn't have to call them). The guy who called said that in the case of a nail puncture he could just patch the tire for $35 instead of giving us a totally new tire. Which was very upstanding, because he could just as easily have replaced the tire and charged us more. We immediately got dressed and got an Uber to the general neighborhood of the garage and packed in some other activities - we dropped off a package at UPS, grabbed a quick bite at a local bakery, then went to the garage and our car was finished and waiting for us. It took about five minutes to go inside and pay, we got our key, no hastle, and drove our car right out of the parking lot and back home. Handled differently this experience could have been a stressful, disruptive, all-day ordeal. But Metro Motor Georgetown Exxon made it seamless and instead it felt like running a minor errand that barely took us out of our way.