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    Firestone Complete Auto Care

    2.9 (16 reviews)
    Closed • 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    1 year ago

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    Lee S.

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    8 months ago

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    Lee S.

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    4 years ago

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    5 years ago

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    Lee S.

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    Lee S.

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    10 years ago

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    6 years ago

    great employees with decent work but very disappointing to see the mask mandate isnt being followed by all.

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    10 years ago

    Excellent service. Called in the morning. They fit me in by noon. Diagnosed and fixed and on my way. Polite staff. I will be back.

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    Carney Tire & Car Care Center Tire Pros

    Carney Tire & Car Care Center Tire Pros

    (53 reviews)

    Front of house crew seriously could not be any nicer. Nothing but smiles and good energy…read more Made appointment for three new tires, And they said they could have them there in 45 minutes (three hours later) they came in. One of the guys told me the previous mechanic "cross threaded the lug nuts and to replace them is $360" which is unfortunate but I also heard them tell two other people the same thing during my wait which I found sort of suspicious. It took them 30 minutes from the time they told me they needed to be replaced to the car being done and that labor fee was $254...... Without this absurd labor fee for a less then 30 minute job my review would be much higher. I usually take my car to No Limit but since it was my moms car I thought they'd be fine, and they were very nice but I wish I woulda went to no limit and saved time and money. Again incredible front desk staff though

    Came here after a suggestion from my husband to get my rear driver side tire looked at. I was…read moregreeted immediately as I entered. I informed the attendant I was concerned about the rear driver side tire after hitting a curb. Me and the attendant walked out and looked at the tire. They were able to find a tire for my car as well as squeeze me during the mid-afternoon rush. I was told it could take about 2 hours and informed that I could utilize the coffee/tea machine, cookies,TV, and lounge area to wait. The wait was less than 2 hours but I was pleased that the service was quick and easy.

    Mr. Tire Auto Service Centers

    Mr. Tire Auto Service Centers

    (51 reviews)

    I had an amazing experience at this Mr. Tire location! I unfortunately do not remember the front…read moredesk person's name, but when I return for my courtesy inspection, I will update this review. He was extremely kind and polite, helpful, and informative. I scheduled an online appointment and they were ready as soon as I got there. I purchased tires with them back in 2022 and my tire repair was covered under the warranty, which was amazing, I did not have to pay anything! I was in and out within an hour, despite them only having one service technician working (which is understandable, everywhere is understaffed). I would highly recommend this location, and I will be returning for any future needs.

    Stay AWAY! This place is dangerous!…read more I ordered a tire from Tire Rack, and their system sent me to this Mr. Tire location in Lutherville for the install. It was for my daughter's car, she lives up in the Baltimore area. She was driving down to visit today and called me saying the car was shaking badly. Turns out the wheel wasn't even balanced. Worse, when she took it to Duke Street Shell in Alexandria, they found two lug nuts completely missing and a third one barely on, it was so loose it was basically just sitting there. Clear signs the nuts were only put on by hand and never actually tightened. I called the "manager," Chris, to let him know what happened. His response? He said they always use impact wrenches. WOW! He took zero responsibility, didn't care that his shop left a car in a dangerous condition, and hung up the second I said I was going to contact Tire Rack. Completely unacceptable. Don't take your car here.

    Hillen Tire and Auto Service Tire Pros

    Hillen Tire and Auto Service Tire Pros

    (26 reviews)

    Brian and staff are wonderful!…read more We had some questions about my BMW failing the inspection and he was super clear with next steps and what the state rules are. This was helpful as we just had a to clean a few things up and the car passed on the next visit. I also appreciated them allowing me to have my tires delivered and they put them on. My wheels didn't see a scratch. This cannot be said for a lot of tire places especially down in the Towson/Lutherville area. We're car people so going somewhere new is always scary but we needed that inspection before we PCS'd (Military move). If we were going to still be living here I would absolutely use them again.

    1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (51 reviews)

    Nobody likes haviing to buy 4 tires when they went in for just a patch. However, I expected that…read morethis day would come and this store really took care of me. As other people have mentioned, Derrick is great. I will start coming here more often. I love my new tires and I am happy with the service and prices.

    Well, I'm back after a hard 2023 breakup with this place. I've had time to grieve and process and…read morehere I am again! I will give four stars here with an explanation. Let's start with two stars (could have been better) then work our way up, shall we? It was easy to make an online appointment for an oil change and tire purchase (they were having a sale on tires and you know I love discounts!). I made the appointment then arranged to drop my vehicle and have a family member pick me up. Low and behold, I get a text the night before saying they moved my appointment. Okay, see how this could have been better? I called and changed the time to my convenience, not theirs. I dropped the car off with explicit instructions that I was buying two new tires, I wanted them put on the front of the car , leaving the back tires alone because they are newer tires than what were being replaced on the front. When I left, things were clear. My car was ready in a few hours (getting better now) and I picked it up. Assuming everything was done as instructed and expected, I paid and drove off (my bad, fist to chest two times). It was only after getting home that I did a double take. I got two new tires alright. They were on the back of the car. This meant my oldest tires were still on the front, and my back tires (newer and meant to be left alone) were gone. Heart sank, sigh............I called and was told to bring it back in. I did so and they got it on the rack immediately and made things right (working our way up to good now). When I say made things right, I mean they REALLY did. They gave me two more new tires and put them in the front as originally requested. It was a costly mistake for them, but by making things right earned my respect. Excellent customer service and accommodation by Derek. He really stepped up to the plate on this one. He listened and did the right thing without blaming or attitude (like my last experience here). Guess what, Firestone? I'm BAAAACK!!

    Firestone Complete Auto Care - tires - Updated October 2026

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