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    Pep Boys

    3.0 (44 reviews)
    Open 8:00 am - 6:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    9 months ago

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    2 years ago

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    Pep Boys S.

    We appreciate the 5-star rating!! Thank you for your business!

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    11 months ago

    I had a service with Bob. He was very helpful and gave me fantastic service. Thanks Bob.

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    3 years ago

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    2 years ago

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    Pep Boys S.

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    3 years ago

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    Pep Boys S.

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    4 years ago

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    Pep B.

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    2 years ago

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    2 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    Pep B.

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    7 years ago

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    9 years ago

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    4 years ago

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    Pep Boys S.

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    11 years ago

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    Pep B.

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    5 years ago

    I recommend pep boys, great customer service and affordable prices. I came in for a tire repair and was finished in less than an hour.

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    14 years ago

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    5 years ago

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    5 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    14 years ago

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    11 years ago

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    Pep B.

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    11 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    13 years ago

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    16 years ago

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    7 years ago

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    Pep B.

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    12 years ago

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    Joe D.

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    10 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    6 years ago

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    9 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    I had a very great experience with customer service cashier Corey at the service and tires department.

    Mentioned in 8 reviews

    Read more highlights

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    Zero stars if I could…read more On Saturday, we brought a federal government fleet vehicle to this Jiffy Lube location on York Road for a routine oil change. The service receipt listed Kai and Darryl B as the technicians. Monday morning, while turning onto FDA Boulevard en route to Silver Spring ( nearly an hour away), the vehicle experienced a critical failure. Multiple warning lights illuminated simultaneously, and the engine began to smoke. Upon inspection, the vehicle was found to be completely out of oil. This created an immediate safety hazard and left us stranded roadside. We were forced to coordinate alternate transportation via another fleet vehicle to reach our destination, and ultimately had to obtain a loaner vehicle due to the condition of the van. This incident reflects a serious failure in basic service execution and raises significant concerns regarding whether the oil change was properly completed at all. The level of negligence involved placed occupants at risk and could have resulted in severe engine damage. This experience demonstrates a complete lack of quality control and regard for customer safety. I strongly caution others against trusting this location with their vehicle. This matter is being documented and may be escalated further due to the potential liability and safety implications involved.

    Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (17 reviews)

    (0 stars if I could)…read more Firestone on Loch Raven Blvd in Towson will never see my business again. After being a loyal Firestone customer for over a decade, this location has burned me twice with serious issues -- and this is the final straw. Ironically, their wall has a giant decal that reads "Fundamental honesty is the keystone of our business" under their mission statement. Based on my experience, that slogan is nothing but marketing BS. The first red flag was during a routine oil change here last fall, when I was told my brakes all needed replacing immediately. I didn't approve the work, kept driving without a single issue, and brought the car back a week or two later for a second look. A different mechanic at the same Firestone checked it over and told me he had no idea what the previous guy was talking about. He couldn't replicate a single problem or warning that would require new brakes. He was apologetic and clearly embarrassed by what his coworker had tried to push. That should have been my sign to never return, but out of convenience, I gave them another chance. Big mistake. Fast forward to this year: I bought BF Goodrich tires in December 2024, not even a year old, and during an oil change today I was told they were "cracking" and needed replacing. I checked myself -- tread looked fine, no visible cracks. I asked another two other mechanic shops - "whoever said you need new tires is smoking dope" and " leave that place a 1 star review and never goback. they ar etrying to upsell you tires for being a woman." When I called Firestone, they brushed it off with excuses about "not driving enough" (I drive multiple times every single day) or "salt exposure" (which has never once ruined a set of my tires in 10+ years) and "buying them in winter, then it being warmer in summer and spring, and now as we head into winter months that will happen" LOL WHAT? It is 80 degrees out... Meanwhile, my last set of tires lasted 3.5 years without issue until a nail killed one. Between being told to replace perfectly good brakes (potential $1000+ expense) and now being told my less-than-year-old tires are "cracking" (potential $900+ expense) I'm done. Whether it's incompetence, dishonesty, or both, I refuse to gamble with my car, my safety, or my money here ever again. Save yourself the frustration -- go literally anywhere else.

    I'm not sure if they are not properly staffed or not certain how to manage a business. I've made…read moreappointments for two cars + 3 times total and even though we show up on time, there is a chronic delay. Today I showed up for my appointment after 45 minutes the car was not pulled back to the bay. I just got my keys and left, went up the street to Rijen Auto and my oil change was completed in 30 minutes. Three XXX

    Hollenshade's Auto Service

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    (102 reviews)

    Hollenshades is an honest auto service. I recommend them highly. They only fix what needs to be…read morefixed.

    Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

    Carney Tire & Car Care Center Tire Pros

    Carney Tire & Car Care Center Tire Pros

    (52 reviews)

    Front of house crew seriously could not be any nicer. Nothing but smiles and good energy…read more Made appointment for three new tires, And they said they could have them there in 45 minutes (three hours later) they came in. One of the guys told me the previous mechanic "cross threaded the lug nuts and to replace them is $360" which is unfortunate but I also heard them tell two other people the same thing during my wait which I found sort of suspicious. It took them 30 minutes from the time they told me they needed to be replaced to the car being done and that labor fee was $254...... Without this absurd labor fee for a less then 30 minute job my review would be much higher. I usually take my car to No Limit but since it was my moms car I thought they'd be fine, and they were very nice but I wish I woulda went to no limit and saved time and money. Again incredible front desk staff though

    Came here after a suggestion from my husband to get my rear driver side tire looked at. I was…read moregreeted immediately as I entered. I informed the attendant I was concerned about the rear driver side tire after hitting a curb. Me and the attendant walked out and looked at the tire. They were able to find a tire for my car as well as squeeze me during the mid-afternoon rush. I was told it could take about 2 hours and informed that I could utilize the coffee/tea machine, cookies,TV, and lounge area to wait. The wait was less than 2 hours but I was pleased that the service was quick and easy.

    Pep Boys - autorepair - Updated May 2026

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