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    Firestone Complete Auto Care

    3.4 (36 reviews)
    Closed 7:00 am - 7:00 pm

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    3 months ago

    Amazing customer service and very reasonable prices! I will be recommending this place to everyone!

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    Lee S.

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    11 months ago

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    Lee S.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    Don't go here if you want to make an appointment and have them tell you they can't align your car today because the tech is "too tired"

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    Lee S.

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    1 year ago

    Woman manager is incompetent as since she took over the service has gone downhill badly.

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    5 years ago

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    Lee S.

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    2 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Was in Salem to take drivers test and needed a brake light fixed pretty quickly. Staff was friendly and helped us be on our way quickly.

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    7 years ago

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    Bridgestone S.

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    8 years ago

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    9 years ago

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    7 years ago

    A fine bunch of guys doing good work at a reasonable price. Have used them for years and would continue to do so

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    7 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    Bridgestone S.

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    10 years ago

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    Bridgestone S.

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    10 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    Kyle works hard! Good dude. Honest shop. A bit limited in their resources but that is headquarters fault. I would recommend them.

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    8 years ago

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    11 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Kudos to Kevin and Robert and the Firestone team who squeezed us in on a Sunday to fix an oil leak.

    Mentioned in 5 reviews

    Read more highlights

    Brothers Automotive

    Brothers Automotive

    (50 reviews)

    Outstanding service. Had car towed last second of thurs. Next business day, diagnosed. Fixed in 1/2…read moreof a day. Picked car up with out paying. Shop said to try it out over weekend and bring back if any issues. Pay on Monday if no issues. Had same initial problem 10 min after leaving shop. Took back Friday night. Left over weekend. Prob totally fixed by shop Monday by afternoon. No issues since. Very dependable shop, willing to extend final payment until things were totally fixed. Fast, friendly and reliable. They are a very trustworthy shop. Will not take my cars to any other shop.

    Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

    Doc Brown's Auto

    Doc Brown's Auto

    (49 reviews)

    I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge…read morepeople who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great.

    I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.

    Firestone Complete Auto Care - tires - Updated May 2026

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