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    Firestone Complete Auto Care

    2.7 (127 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Antonette B.

    Service is excellent. Go see Mr. Tim. Thank you for the excellent service. Quality is good Value is excellent. I highly recommended. Thank you.

    The awful rude manager that likes to treat his employees like they're dirt.
    Tofuti K.

    Went there to get tires replaced and alignment. The workers there were respectful but the manager was so rude and disrespectful to his staff, it was actually embarrassing. While the service person was getting my info he was yelling at him in front of customers to move a car (while he just walked around). The service person told him I'm helping this woman right now. Can someone else do it? There was another person in back of him that wasn't working. And he just continued to yell and walked out. He just berated his employees & treated them awful. When I made a comment about it, he just stared at me trying to intimidate me. And I vocally explained I was not to be intimidated. There is no amount of time that his stare down, would flip my opinion on how awful he was as a person. His excuse for treating them like that was he needed to make sure that they did well on my car. I didn't see them doing anything wrong. And truthfully, I have my degree and all my ASE certs. I am just injured and I can't do stuff for myself right now. So I can clearly see if they were doing nothing wrong as someone who worked in the industry.

    No people working in house. Everybody was doing so slow.

    This store has absolutely no responsibilities about what they are doing. 1. Wrong job descriptions were produced, 2. had customer wait and wait more than a reasonable time. I had appointment, why do I need to wait for the other customers again. 3. No care to the customer. If you complain, they just send you go away. ***If you expect a quality service, MAKE SURE change another store to go. This is a very bad experience after wasted my hours of time.

    terrible service bunch of liars, criminals and thieves.I bought axle shaft with lifetime warranty. I went back to replace it again because it was defective and david clarr told me it didn't have warranty. but this time it will.i told him to give me proof. he answered me Firestone doesn't give proof only word.so i told him write it on paper.i had just change motor oil and wiper blades 5 days ago. he recommended me to do service. i told him i just did it.so David claar and technician Orlando are scammers. i reported to Firestone and no resolution.

    Cars blocking the sidewalk even with tons of available parking.
    Daniel J.

    This shop consistently blocks the sidewalk with parked cars in a busy walking area downtown. They block the sidewalk even when there is available parking in their own lot.

    Unbelievable quote from Firestone Riverside, 4199 Market St. Riverside Ca. Uber drivers DONT GO THEre

    I hardly recommend NOT GO TO THIS PLACE, they're going to rip you off. Recently I went for a Uber inspection and "they convenient found out" that my car needs $1,311 dlls on repairs.. mostly tires.. of course they encourage me to buy tires .. there a tire shop. Anyways I make my appointment and they make me wait almost 2 hours just to tell me their quote:. The guy in front since the beginning gives me the impression of wants me to sell something, it's an old black dude, DONT TRUST HIM. So be careful to go to this place.. they're not HONEST, they're just sellers and use Uber condition to BOOST their business.. if u need tires go to Costco it's a 100% cheaper and reliable and they not going to waste 2 hours of you're time, they get the job done quickly..

    The gross waiting room that hasn't been cleaned or sanitized.
    Tricia R.

    If I could rate this place 0 stars I would. The staff I dealt with was rude as hell. I think his name was Timothy. Had an attitude with me before I even said anything. He acted like he didn't believe that I had an appointment. I was there for my Uber inspection and he was rude and impatient as hell. I asked him how long it would take and he sighed, rolled his eyes and said an hour. It was closer to 2 hours once my car was finally inspected. Also, their waiting room is atrocious, torn broken furniture and used tissues all over the place. The only nice person I talked to was the technician who actually inspected my car and that was Alfonso. If I could rate Alfonso, I'd give him the 5 stars. I recommend getting your Uber inspection ANYWHERE ELSE than this place.

    My truck overheated and I trust these people. I had my breaks and 130000 done here

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    4 years ago

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    10 years ago

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    5 years ago

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    8 years ago

    Good people - yes, it's a chain shop, but they're honest and explain things well. Been coming here for 8 years and I'll keep coming back.

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    7 years ago

    New to this place, competitive prices were the draw. Friendly and thorough service sealed the deal. I am a now a new permanent customer

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    11 years ago

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    5 years ago

    Though I had good service at the store, this company credit company are some if the stupidest people I have ever dealt with , dam !!!!

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    6 years ago

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    Page 2 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    My tire pressure light came on and I stopped by multiple gas stations and was unable to get air.

    Mentioned in 2 reviews

    Read more highlights

    ACE Auto Service - My favorite mechanic shop! Great people!

    ACE Auto Service

    (35 reviews)

    I recently brought my BMW to Ace Auto Services in Riverside after a frustrating experience at the…read moredealership, and I couldn't be more impressed with the care, honesty, and professionalism I received from Grace and Jeff. From the moment I explained what happened with my vehicle, they listened patiently, took the time to understand the situation, and walked me through exactly what needed to be done. They replaced the water pump and thermostat, kept me updated throughout the process, and even looked into the battery concern with complete transparency -- no upselling, no pressure, just honest advice. The car drives beautifully now -- smooth, strong, and better than it has in a long time. What stood out most is their integrity and personal attention during a time when I was already dealing with a lot. If you're looking for a mechanic shop you can actually trust -- one that treats your car like their own and gives you straight answers -- Ace Auto is the place. *Not to mention incredibly reasonable quotes/prices. Thank you again, Grace and Jeff. You've earned a customer for life.

    As a college student, I was looking for a mechanic shop that was honest about their work and…read morepricing. After almost being ripped off by Toyota, I decided to give ACE Auto Service a try and I'm glad I did! I wish I would've gotten the name of the gentleman (maybe the owner), but right off the bat he knew exactly what my car needed and what it DIDN'T need. This shop just gained another loyal customer. Thank you!

    Wholesale Tire & Automotive

    Wholesale Tire & Automotive

    (379 reviews)

    I would absolutely recommend this business! Finding Ms. Kenni on here was one of the best things…read morethat happened to me in my car. She truly is an ultimate professional, and absolutely the friendliest, most helpful, and sincerely genuine! She is so knowledgeable and went through and broke every single service that needed to be completed down to me, so that I understood and we were able to come up with an implementation plan for completion at my pace. I cannot say enough good things about this shop and its owner. Her staff is also very knowledgeable and completed my repairs in a timely manner. She will go the extra mile to help her customers. Everyone who came into her busy shop received the same great level of care you could tell they were repeat customers. The shop is also great quality and value as far as pricing and work done. I will continue to use her and recommend her for automotive repair and Tire needs. I cannot say enough great things about her!

    Owner Ms. Kenni SAVED ME from purchasing a used car with frame damage, and she did this over a 20+…read moreminute phone conversation, she didn't even make money off of our call! Trust this mechanic, I don't say that flippantly or without fantastic reason, which I'll share: I called to ask if I could bring her the used car I was considering buying from a local used car dealership to give the car an independent inspection. I simply said what I was hoping for, an independent inspection from a local mechanic (I live in Los Angeles & traveled out to Norco to look at this car), that I was looking for a used Japanese or Korean car, & my price range. As soon as I shared the name of the dealership (I didn't say anything about my experience or concerns with them, just the name), Kenni said she won't even do business with them, as they sold a used Mustang to her son whose clutch he asked them to fix, because he could tell it needed repair, they refused, and it went out about 800 miles after the warranty he purchased with this used car dealership expired, the clutch then costing $1000 to repair. Kerri also VOLUNTARILY gave me pointers for used cars, sharing that CVT's (Constant Velocity Transmissions, commonly known as Continuously Variable Transmissions) are not as reliable as other transmissions, which helped me narrow my search in cars in my budget. She also shared other GEMS of cars with recalls on engines, and how great she's found CLK 500 Mercedes cars to be. She has 38 years of experience. I passionately recommend for a trusted, capable, fair mechanic in the Norco, Corona area!!! She is my personal car buying angel of mercy.

    Riverside Pro Alignment and Brakes - They are doing a through check of my car !

    Riverside Pro Alignment and Brakes

    (63 reviews)

    It's hard to find alignment shops that can work on my truck ( Baja style fenders and 37 inch rims)…read morebut the owner did a great job on the alignment of my tundra. He did a manual 4 wheel alignment. I've been to a few different shops and the work he did was by far the best alignment I've gotten. I was able to be seen right away, only took about an hour and that's with him taking me for a ride and making sure I was happy with the results. Overall, I am extremely pleased with the knowledge and value they offer and I will be coming back when I need another alignment.

    I've gotten my car aligned here twice I came back for warranty alignment cause my gf hit a pothole…read moreand I was still under the 6,000 mile or 6 month warranty he offered. He said he can't align my car told me to buy a camber kit since my car would pull to the right. So I bought the kit came back and had him install it. He calls me later in the day saying he cannot align my car. How can't you align my car you told me to buy a kit and I showed you all the arms before you did any work and said "yes I can align it". Not only did he not align my car he left a bolt loose and I DROVE MY CAR BACK HOME WITH IT LOOSE do you know how dangerous that is and I coulda been in an accident? I asked him after the work was done if everything was tightened up and good and he assured me it was but no the bolt was Litterally backing out. He charged me 400$ which included the alignment but I never got an alignment straight up scammed me for my money I had to spend more at another shop that aligned my car perfectly and showed me the BOLT HE LEFT LOOSE! I'll leave a picture of the loose bolt I definitely won't be coming back here. Lied to my face about everything being good to go , it's crazy he left it loose and said nothing to me.

    Bob's Auto Service - Bob's Auto Service

    Bob's Auto Service

    (31 reviews)

    It was a hectic morning for me, after having no luck with the big name tire suppliers I decided to…read moregive this place a try and boy am I glad I did. Ralph helped me out with ordering a set of tires that could be delivered that same day (all the big name tire places wanted me to wait a week) He gave me a call when they arrived and I rushed on over, a little less than an hour later and I was ready to roll on a fresh set of tires. All-in with installation turned out to be cheaper than the best internet deal the big name guys were offering. I will definitely be returning to this place in the future.

    Noticed a low pressure on my back tire and came here after going to 2 different places. I called…read morebefore pulling in and asked if they can patch my tire. They said if it's patchable yes, so I said I am 2 minutes away. I pulled up and let Alex know I was the one that called about the tire, all he said is what tire. I let him know which one and he removed it, patched it and let me know how much it was. Not very good customer service. He let me know it was a temporary patch. I told him I was looking into buying new tires, then his demeanor changed and let me know they have good deals. Will definitely not be going back. Only when they knew I was looking into buying new tires they conversed with me. Need some customer service training here. I don't know if it's because it was closing time and everybody wanted to go home but come on, change the hours then.

    King of Hybrid & EV Auto Repair - HYBRID SERVICES

    King of Hybrid & EV Auto Repair

    (82 reviews)

    I had such a great experience with King of Hybrid Auto Repair and I honestly can't recommend them…read moreenough. Their knowledge and attention to detail really stood out to me. In some ways, I feel like the quality of work was even better than what I've experienced at a Tesla service center. They fixed the AC blower motor on my 2017 Tesla Model S and it made a huge difference right away. Everything was done efficiently and professionally, and they kept me informed the entire time. I also really appreciated that they use OEM Tesla parts because it gave me peace of mind knowing the repair was done the right way. What I loved most was how transparent they are. They use a system that texts you updates and actually shows you the parts that need attention, so you can see exactly what's going on with your car. It made me feel comfortable and confident that they were being honest and not trying to get over on me. On top of that, they took the time to provide me with a maintenance plan so I can keep my car in the best shape possible. That meant a lot because it shows they really care about helping you take care of your vehicle long term. If you have a Tesla or hybrid, I definitely recommend going to King of Hybrid Auto Repair. They do quality work and really take care of their customers.

    Amazing, professional, extremely knowledgeable and trustworthy! Diagnosed starting issues and a…read morecritical repair that was needed.

    Firestone Complete Auto Care - tires - Updated May 2026

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