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    Firestone Complete Auto Care

    2.5 (22 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    Recommended Reviews - Firestone Complete Auto Care

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    8 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    Bridgestone S.

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    8 years ago

    Amazing customer service. At closing on Christmas Eve, they helped us change a tire and stayed late to do so. Very thankful!!

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    7 years ago

    A much better experience! Felicia and Al took care of us! Awesome customer service! Thanks so much guys!!!!

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    Bridgestone S.

    Glad to hear that, Felicia and Al, took good care of you, Van!^Kristyn

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    8 years ago

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    10 years ago

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    10 years ago

    Good service, they took my wheel/new tire that another Another Firestone mounted and fixed it no charge. Good peeps.

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    Firestone Complete Auto Care Reviews in Other Languages

    Ask the Community - Firestone Complete Auto Care

    Bill Talley Quicklane Laburnum - Quicklane laburnum

    Bill Talley Quicklane Laburnum

    (4 reviews)

    I was pretty disappointed with this location, as I have had great luck with the Bill Talley in…read moreMechanicsville ( Dealership and Quick Lane, been many times to both) and event got a new truck from the Mechanicsville dealership. I had taken a work car over for an oil change here on Laburnum and there were no issues, so I sent my wife over with our personal car to renew the inspection as I felt like I could trust them. Boy was I wrong. They presented her with a long list of repairs that they implied needed to be done to pass inspection, totaling about $1000. I maintain that car myself so I was a bit curious when she called me. My instructions to my wife after she read through the list: get out of there NOW. They ended up hemming and hawing with her and finally admitted, only after she pressed them, that only a small part needed to be replaced ( sway bar link- again, curious) for the inspection. She still demanded the car back and they slow walked the lowering of the car and kept her there another 45 minutes. I brought this car later that week to my trusted mechanic in Lakeside who passed the car with flying colors- I even had them look closely at the sway bar and they told me it was 'perfect'. Only thing they recommended were new rear brake pads, which we did, and that wasn't even on the original list! I think this kind of predatory mechanic shop should be avoided, not trusted, and I certainly will not be back to the Laburnum location.

    Bill Talley yal alright wit me besides the long wait for parts, yal did a good job with my…read morevehicle, thank you kindly.

    Meineke Car Care Center - This is me picking up my 84 year old father in law car and how they left it

    Meineke Car Care Center

    (23 reviews)

    I'm new to the area and needed a state safety inspection to register my ride. I pulled in to this…read moreestablishment and was greeted by the manager. He told me, that because of COVID-19 precautions, I would have to leave the truck, and couldn't wait. My first thought was 'Leave!' But, knowing my situation, and his predicament, I chose to stay. He informed me that he could do the inspection and change my oil before 4:30 pm ( it was already 2:30 pm and he had a full shop). He gave me the estimate and it was less expensive than just oil change was in California. I was happier now. So, I started my walk home. Luckily I did not live very far. About 10 minutes after I got home, the manager called and said my truck was done. Turn around and walk back. UUUGGGHHH! The work was spot on. He met his timeline promise. AND, the bill was $5 less than the estimate. I don't really care about the $5, but the fact that they were able to meet all promises is enough to bring me back. I highly recommend this place for your automotive needs, just make sure you have transportation lined up, because there's no waiting.

    I had a 9 AM appointment for a state inspection. Showed up 10 minutes early and was told it would…read morebe "several hours" before they could look at my car. I asked what the use of having an appointment and he said "it just gets you in line" (which means there is ZERO point of having an appointment). Either don't have appointments at all, or figure out how to budget your time/staff. It's not like at 9 AM things have gotten backed up from a long day of unexpected issues. Or if something unusual comes up (e.g. mechanic calls out sick), call or text to tell me. But being disrespectful of the customers time is unacceptable. No one should give this clown show their business.

    Kweleme Mobile Mechanic

    Kweleme Mobile Mechanic

    (17 reviews)

    if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

    If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

    Pep Boys

    Pep Boys

    (44 reviews)

    This Pep Boys is very close to the neighborhood I grew up in, so I've been coming here for years…read more They have a great selection of auto care products.. cleaning supplies, air fresheners, car accessories (even a small audio section), essential fluids, parts, and tools.. It's a chain so if you've been to one, it's pretty much consistent for all stores as far as the retail portion is concerned. I want to highlight the auto service in this review. I come here for oil changes all the time. Sign up for their rewards program and they'll send you coupons in the mail. Typically my family and I pay about $20-$25 for an oil change. They're fast too! I drop my car off around 8, when they open up. And typically they're done in 30mins to an hour. On my last visit I saw advertisements for 30mins or less oil changes when you schedule an appointment. As far as other maintenance and repairs to my car, I usually handle them with my pops or have a family mechanic make a repair. This isn't a knock against their service quality, because over the years my family and I have had a few repairs handled by this Pep Boys. Those experiences were all pretty good and we wouldn't hesitate to return. It's just typically we opt to forgo the labor and service markup of a chain auto repair shop and save some money.

    Made an appointment for an alignment online for 4 only to be called to say the tech leaves at 4 and…read moreto make an appointment for the next day. I made an appointment for the next day at 1:00. I get to the appointment and was told that the tech has two car appointments for 1. Then was told that he goes to lunch at 1 and to come back after 2. . Which was an inconvenience for me because I have to pick up my son from school and he still had to do work on the other car. Why let people make appointments if they can't be honored. I know I will not try a 3rd time and will take my money elsewhere.

    Firestone Complete Auto Care - tires - Updated May 2026

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