My son took his KIA Soul in for major servicing and received excellent service and an excellent…read moreprice. I do not know of any other automobile repair shops in the Milwaukee or Racine area that are as HONEST as Don & Dale's. I live in Milwaukee, about 20 miles away, but if ever I need any automobile repairs, I will take it to Don & Dale's, even if I have to get the car towed in. THANK YOU Don & Dale !!!!! Ron Kurszewski

Jake the mechanic is the BEST! I highly recommend his services and shop! Services and work are five…read morestar compared to any other auto place I've ever been to. Very grateful and satisfied!!

Decided to stop and get an oil change since they don't require an appointment like the dealership…read moredoes. I was a little skeptical because I have heard some not so great things about other Drive up oil change places but was very pleasantly surprised. They were out of my specific oil filter, but the manager offered to go to another location down the road and pick one up. While he was gone, the tech drained my oil and got everything prepped. They were very thorough with multiple safety checks throughout the process. They are a little pricey, which is why they don't get 5 stars, but I would definitely go back for the convenience factor and customer service.

I wish I could give it less. Tyler messed up installing the air filter. We have a claim with Take…read more5. This issue has been ongoing for over a month now. I have called multiple times and Tyler keeps saying he has contacted the District Manager. He lies and is incompetent to do this job. If you can't install the oil filter right say so! Don't cram it in, causing no oil to get to the engine. They owe us money!

They did a good job in informing me about the filters, battery and safwty check up on my car. The…read moreone downside was their Internet and computer system. They were having some issues with their system when they charged my card. Even though I had my phone on hand and showed them that the charge to my credit card went through the guy insisted that I let them charge the card on their other machine. After a short back and forth about it, he told me it usually clears up over a few days and any incorrect charge would be fixed. Five days later I remembered to check my bank account to see that nothing was fixed, just that they had double charged me. Got it fixed by having to freeze my account and get new cards, the whole thing. Get them some better equipment! They do seem to take good care of your vehicle and let you know how well it's functioning.

The individual running the show was completely unprofessional. I will never go back and I suggest…read moreeveryone else do the same. Someone that unprofessional doesn't care about you or your vehicle.

Car was nice and clean. Very nice guy working there. So friendly. Or maybe I'm just in Wisconsin…read moreand used to Illinois people who are usually pricks

They stopped using cameras so the customers could watch what they were doing in the pit. When I…read morepreviously had my oil changed here, they would show me the dipstick with clear new oil. Today the oil was dirtier than it should've been after a change. They tell you you can come in the office and look what they did in the pit, but their video is so muddy, you really can't see anything. They try to tell you that your oil would've been cleaner if you had your fuel lines and jets cleaned. Not sure how that equates? Won't be back. The only plus is the free car wash You receive after they change the oil.

Okay, so I'm both an anxious person and a procrastinator. It's not a great combination. Last…read moresummer, a certain nationwide auto repair place told me that I needed all new brakes & strongly implied that I would not be safe through the winter if I didn't get them. I didn't take the bait, but it sat in the back of my head as this dire thing & I paid crazy levels of attention to my braking speed. But it never felt like I was having a problem, so maybe it was okay? (Procrastination.) But every intersection made my pulse race. (Anxiety.) In January, I hit a piece of semi-truck tire on the freeway. Soon after, I developed a rattle that seemed to be coming from under my car. By mid-March, I worked up my courage to call around and find a place that could check it out. I picked Pinkalla kinda because it was on my way to work. (Aren't I a responsible adult?) I only mentioned the rattle. (Because adulting fail.) I dropped it off on a Wednesday morning, and by mid-afternoon the owner of the shop called me back & said that the rattle was just a loose heat shield, so they just put larger washers around the bolts & there would be no cost. No. Cost. What? Okay, so since my budget isn't going to be whacked by my muffler falling off (it's the only part I know that's under a car), I asked them to look at my brakes. I asked them to do this somewhere around 2 or 3 pm. In a little bit, the owner called back again & said that my back brakes were dandy, but that I could use new front brakes. Great! Do them, please! And they did, and still had my car ready by the time I got off work even though I'd only thrown this new thing at them 3/4ths of the way through the day. When I went to pick it up, they showed me the old brakes & how much pad or whatever they had left, and everything felt so on the up & up. I'm a customer for life. (Or for however long I live in this area.) TL;DR They don't scam you for every dime, and they're super quick despite being a tiny operation.

I give these guys a solid. I brought in my Lincoln to have the AC fixed. They delivered on time and…read moredid a great job keeping me informed.

Easily one of the best experiences I've had at an oil change service. It's easy to feel grumpy at…read moreplaces like these due to the interactions and bad attitude of the workers, but Jerry and crew were phenomenal. Great communication and fast service. I don't know much about cars so I like when they take those issues out of my hands. Highly recommend if you want an easy and painless service for your car.

I was in jiffy lube on Thursday July 30 2025 talking to Jerry the mechanic about a traction control…read moregauge on my dashboard We were outside of the bay areas when all of a sudden this employee Tony yells from inside the bay area we don't do that. Jerry told him he had it. He was explaining this to me. He had just done a brake job for me a coupLe of weeks before. I thought Tony was quite rude interrupting us when he didn't hear the whole conversation. Jerry has done a lot of work for me recently and I appreciate his honesty. I thought Tony was very unprofessional. If I was a first time customer I would have left and gone elsewhere. I'm a single 70 year old woman and I felt disrespected by Tony but Jerry handled it respectfully.

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

Felt like a scam surely after I was quoted 110 and asked for a cat inspection and didn't get a…read moresmoke test to charge me 160 for an inspection is wild n then got nerve to charge 400$ to fix my thermostat (which was the reason my engine light was on ) when it's really 280$ somewhere else second best shop in city supposedly? I rather go to Firestone lol jk nice try tho

Brilliant business model. An oil change place attached to a coffee shop. So really this is a dual…read morereview: The coffee shop is legit. Beautifully decorated, great ambiance. The coffee is better than Big Name coffee and is cheaper too. I'll definitely visit again just for the coffee. The oil change was fast and professional. No attempts to bamboozle or up sell. When the oil change was done they pulled my car out and parked it, so I was free to finish up my coffee next door. A+++ highly recommend

We have been going here for years and the customer service is OUTSTANDING! HIGHLY RECOMMENDread more

The reason I am writing this review is because I went to the Midas in Racine Wisconsin for their…read more$29.99 oil change special and everything went fine but the reason for only leaving three stars is that a month ago I had them install four brand new tires and during the inspection they did not find any issues but after my oil change just yesterday they now apparently found $3,000 worth of work that's my car requires and when I asked why none of this was mentioned during the inspection from my last visit only a month ago I was informed that sometimes they do not do a very thorough job during the inspection which I found very unsettling and I was also informed that Scott no longer works there which is who I dealt with last time so I was unable to ask him why no problems were mentioned before? The employees are friendly they did their job as expected I just expect a certain level of reliability with every visit and for my car to be thoroughly inspected every time and another thing I would like mention is that when they installed my new tires they entered the wrong car information so I would also appreciate it if they would be more accurate and thorough to make sure they get the right car information before putting brand new tires on.

Redicukoius pricing and while they are pleasant enough the prices are ridiculous. I can't recommend…read morethem beyond anything but an oil change. Any other work will be less expensive almost anywhere else. The thing about these places is they got your car on the loft and they want you to say yes do it. And pay the huge margin. I just wouldn't do it as I would actually want to verify want they say You need is actually needed. The last few times I was there it was completely dead because people are all experiencing the games they play and don't come back.

Brought our food truck in for a tune up. The fellas got my old boy running like new. Thanks guysread more

Fairly priced honest automotive work. I have been taking our cars to Klamms for years and I…read morerecommend them to all of my friends.